Calls for reform as many travel vouchers left unused - a podcast by 3AW Afternoons with Dee Dee

More than 1 in 5 people (21%) have been unable to use their vouchers after their flights were cancelled due to COVID, according to a survey from CHOICE.

 The survey also found that 72% of Australians who had a flight cancelled due to COVID-19 received a flight voucher, while only 31% who had a flight cancelled received a refund.Dean Price from CHOICE joins Dee Dee Dunleavy to explain more.

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