Podcasts by ACS: The Local Shop Podcast
Convenience stores are a huge part of the UK economy, employing over 365,000 people while serving millions of customers every day. The Local Shop Podcast brings the ACS team together with retailers and industry experts to discuss upcoming trends and the biggest political issues affecting the sector.
Further podcasts by Association of Convenience Stores
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65: Operation Pegasus and the Retail Crime Action Plan from 2023-11-09T11:00
James sits down with Sussex Police and Crime Commissioner Katy Bourne OBE and National Business Crime Centre lead Patrick Holdaway to discuss the recent developments on shop theft and tackling...
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64: Budget 2023 Reaction: Where's the Money? from 2023-03-15T15:52:39
Chris, James and Ed discuss what was in (and what wasn't in) Jeremy Hunt's Budget, including a complete failure of Government to address the cliff edge of energy costs facing convenience store...
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63: Mini (?) Budget Reaction. Ep 63 from 2022-09-23T13:03:24
Chris, James and Ed talk through the main headlines from Chancellor Kwasi Kwarteng's mini-budget, including the energy bill relief scheme, investment zones, tax cuts, and more!
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62: The Energy Crisis Facing Local Shops from 2022-09-01T09:09:47
Chris is joined by James and Ed to talk through the crisis facing retailers when it comes to energy bills this winter, what can be done to help, and when the next Prime Minister is likely to a...
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61: Talking Wellbeing with Meraki Creative Therapy from 2022-04-14T14:42:58
Chris is joined by Steve Dowling from ACS and Rebekah from Meraki Creative Therapy to discuss the importance of wellbeing for both retailers and colleagues and some of the things that you can ...
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60: Spring Statement Reaction from 2022-03-23T15:42:46
Chris, James and Ed talk through the big announcements in the Chancellor's Spring Statement, what support is available for businesses, and what's next as retailers face into rising costs throu...
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59: Talking Rural Shops with Kerry Booth from 2022-02-01T09:48:52
Follow us on Twitter @ACS_localshops and @localshoppod
You can find the full Rural Shop Report at ACS.org.uk
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You can find the full Rural Shop Report at ACS.org.uk
58: Autumn Budget Reaction from 2021-10-27T15:23:44
Chris and James talk through the main points of the Chancellor's Budget, including new measures to incentivise investment, duty rates reform, and wage increases.
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57: Celebrating Incredible Community Retailing from 2021-10-19T13:57:34
On this episode, we hear from the three finalists of the Raj Aggarwal Trophy, who shared their inspirational stories at the 2021 Heart of the Community Conference earlier this week. The panel ...
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56: Party Conference Roundup from 2021-10-06T12:27:22
Chris is joined by Ed, James, Lydia and Steve to discuss the party conference season, what the Government's agenda looks like in the future, and what it's been like having an ACS stand at conf...
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55: Making Wellbeing a Priority from 2021-08-31T16:37:23
On this episode of the podcast, we hear from Steve Dowling about the launch of the brand new ACS Wellbeing Guide, as well as hear from experts on wellbeing and leading retailers about how they...
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54: How to Go Green in Store from 2021-08-16T09:08:37
James Lowman is joined by green expert Victoria Robertshaw, Retail Sector Council co-chair Richard Pennycook and net zero policy advisor Sam Lux to discuss what retailers can do to be greener,...
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53: What's next for ultra-fast grocery? with Matt Truman (True Global) from 2021-06-25T14:10:30
We're joined by prominent retail and tech investor Matt Truman of investment firm True Global to take a deep dive into ultra-fast grocery models like Getir, Weezy and others that have been mak...
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52: #ShopKind from 2021-04-19T12:07:14
Chris talks to Ed Woodall about the launch of the industry-wide #ShopKind campaign, plus a Sky News interview with James Lowman and Debbie Robinson.
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51: 2021 Budget Reaction: Good news for local shops? from 2021-03-03T16:09:42
Chris is joined by James Lowman, Steve Dowling and Eleanor O Connell to run through the big announcements from this year's Budget, whether it's good news or bad news for the convenience sector...
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50: Talking Age of Play Changes with Camelot from 2021-02-25T18:42:50
Chris is joined by Camelot Head of Retail Operations Julie Brian to talk through the ins and outs of the upcoming change to the age of play for National Lottery products and what it means for ...
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49: What's the future of business rates? from 2021-02-08T16:53:53
Chris is joined by James and Ed to talk about whether the business rates system is still fit for purpose, if there's a simple alternative, and what local shops need right now to help them plan...
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48: Discussing Violence and Abuse with USDAW and Sussex PCC Katy Bourne from 2020-12-08T17:30:33
Chris is joined by Ed Woodall from ACS, Doug Russell from shopworkers union USDAW and Sussex Police and Crime Commissioner Katy Bourne OBE to talk through the issues facing retailers when it c...
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47: The Spending Review Review from 2020-11-26T16:42:41
Chris is joined by ACS Government Relations Director Ed Woodall to talk through the big announcements in the Spending Review, what they mean for retailers, and what all of this means for the f...
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46: Innovation Showcase Preview from 2020-11-23T19:11:51
On this episode, Chris talks through the latest announcements on the end of lockdown in December, and Will Nelson joins the podcast to talk through the shortlisted entries for this year's Inno...
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45: Face Coverings, Masterclasses and More! from 2020-09-25T14:21:55
On this episode, Chris talks through the latest on the new regulations that have just come into force affecting convenience stores, we hear a preview of the latest local radio campaign with Ja...
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44: Local Shop Report 2020 from 2020-09-10T14:19:32
On this episode, we talk about the 2020 Local Shop Report - featuring a discussion with ACS Government Relations Director Ed Woodall and an expert panel from Summit20 including Michael O’Lough...
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43: Summer Statement Reaction from 2020-07-08T16:05:35
Chris is joined by ACS Government Relations Director Ed Woodall to provide initial thoughts on the Chancellor's summer statement and what it means for local shops.
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42: Talking Investment with Joe Williams from 2020-07-02T13:09:11
Chris is joined by award winning independent retailer Joe Williams to talk about some upcoming changes to his store in Hook Norton and how his business has fared during lockdown. There's also ...
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41: Supporting Carers from 2020-06-12T13:54:13
On this episode of the podcast, Chris is joined by Emma Bould (Alzheimer's Society), Emily Holzhausen (Carers UK) and Sally Wake (Company Shop) to talk about the role of local shops in support...
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40: The Future of Employment - with James Lowman from 2020-06-04T14:18:53
On this episode of the podcast, Chris talks to ACS chief executive James Lowman about the impact that the pandemic has had on colleagues working in the convenience sector, the pressures facing...
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39: New Research on How Local Shops are Responding from 2020-05-20T10:52:47
On this episode of the podcast, we hear from James Lowman on new research into how the convenience sector has responded to the lockdown, and there's a reminder about changes to tobacco legisla...
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38: Taking Stock with James Lowman and Ed Woodall from 2020-05-13T10:12:12
On this episode, Chris is joined by James and Ed to discuss what the latest changes to the lockdown rules mean for retailers, whether the Government's view of local shops has improved since th...
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37: Amit Puntambekar and Harriet English from 2020-05-06T15:49:09
On this episode, we speak to Amit Puntambekar, a Nisa retailer from Fenstanton about how his business is adapting, and there's a discussion with Harriet English from the Plunkett Foundation on...
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36: Dennis Williams and Graham Soult from 2020-04-29T15:03:58
On this episode, we talk to award winning Scottish community retailer Dennis Williams about the success of Broadway Convenience Store's new hardship fund, and retail consultant Graham Soult ab...
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35: Menthol Ban Revisited from 2020-04-22T14:54:58
On this episode Chris revisits the upcoming menthol ban with Julie Byers, exploring which products are affected as part of the ban and what retailers need to do to make sure that they are prep...
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34: A New Normal from 2020-04-15T14:27:56
On this episode, Chris talks to SPAR retailer David Charman and Costcutter retailer Josie Chamberlain about how their businesses have reacted and adapted in the last few weeks. We also hear a ...
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33: How Stores Are Adapting from 2020-04-08T15:15
On this episode of the podcast, Chris speaks to David Sands about how the David's Kitchen business has had to refocus during the lockdown, and to Richard Inglis about his experience of running...
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32: Keeping Colleagues and Customers Safe from 2020-04-02T09:52:04
On this episode of the podcast, we're talking to Ed and James from ACS, Chief Inspector Patrick Holdaway, independent retailer Rav Garcha and Emma Bould from the Alzheimer's Society about crim...
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31: Social Distancing from 2020-03-25T17:30:13
On this episode of the podcast, Chris updates on the latest news from Government in terms of support for retailers in response to the ongoing situation with COVID-19 (Coronavirus) and speaks t...
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30: Update on COVID-19 from 2020-03-18T16:28
On this episode of the podcast, Chris talks through the Government package of support for retailers in response to the ongoing situation with COVID-19 (Coronavirus) and speaks to award winning...
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29: Budget 2020 Reaction from 2020-03-11T17:06:51
Chris, James and Ed react to the big announcements from this year's Budget, including huge news on business rates and other costs affecting retailers in 2020.
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28: Dementia Friends Campaign from 2020-02-07T16:53:55
This year, we're working with the Alzheimer's Society to create 25,000 Dementia Friends in the convenience sector. On this episode, Chris is joined by James and Emma Bould from the Alzheimer's...
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27: Talking Tech with Google from 2020-02-03T16:13:36
On this episode of the podcast, Chris is joined by Katie Cross from ACS and Georgie Altman from search giant Google to talk about how retailers can make the most of data and technology. We als...
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26: Budget 2020 Preview from 2020-01-22T16:02:42
The New Government will deliver it's first post-Brexit Budget on March 11th. On this episode, Chris is joined by James and Ed to discuss what could be in the Chancellor's breifcase on Budget day, a...
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25: Menthol Ban Mythbuster from 2020-01-17T13:25:11
Chris is joined by ACS policy expert Julie Byers to get the facts on the upcoming menthol ban, and an update on track and trace regulations.
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24: Election 2019: The Morning After from 2019-12-13T11:02:31
Chris is joined by James and Ed to get our first impressions on the results of the 2019 Election. We look at what the significant majority might mean for the upcoming domestic agenda, and how retai...
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23: Tracking Investment in the Convenience Sector from 2019-12-09T17:28:31
Chris is joined by James and ACS research manager Katie Cross to talk about what is happening with investment, what's causing the change and why it's important for retailers to invest in the future.
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22: Making Sense of Manifestos from 2019-12-02T11:37:26
On this episode of the podcast, Chris is joined by James and Ed to talk through the big announcements in the main party manifestos and how they could affect the convenience sector after the electio...
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21: What to Expect When You’re Electing from 2019-10-31T14:05:21
On this episode of the podcast, Chris is joined by Ed and James to talk about the recently confirmed General Election, how retailers can engage with candidates in their local area, and the iss...
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20: Heart of the Community 2019 Part Three - Crime from 2019-10-23T07:00
This episode of the podcast features a live panel discussion from the 2019 Heart of the Community Conference on what the justice system can do to tackle violence and abuse committed against re...
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19: Heart of the Community 2019 Part Two - Services from 2019-10-21T08:43:50
The episode of the podcast features a live panel discussion from the 2019 Heart of the Community Conference on how important services are to convenience stores, and which services might be eme...
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18: Heart of the Community 2019 Part One - Food from 2019-10-17T11:58:58
The episode of the podcast features a live panel discussion from the 2019 Heart of the Community Conference on how the provision of food in convenience stores is changing, as well as the chall...
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17: The B Word from 2019-10-04T15:54:40
On this episode, Chris is joined by Shane Brennan from the Cold Chain Federation and Ed Woodall from ACS to talk about what Brexit means for convenience retailers.
Guidance on prep... Listen
Guidance on prep... Listen
16: Fuel and Forecourts - with James Spencer, Portland Fuel from 2019-10-01T16:06:05
On this episode of the podcast, Chris is joined by Portland Fuel MD James Spencer to talk about changes in the fuel and forecourt markets over recent years, some of the challenges facing forec...
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15: Local Shop Report Part 3 - Professor Jonathan Reynolds from 2019-09-19T08:57:25
On this episode of the podcast, Chris is joined by Professor Jonathan Reynolds from the University of Oxford's Said Business School to discuss the findings of this year's report and share some...
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14: Local Shop Report 2019 - Part Two from 2019-09-11T19:27:05
This special live recording of the Local Shop Podcast is taken from the panel at the launch event of the Local Shop Report in the National Space Centre, Leicester. Our panellists are Amish Shi...
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13: Local Shop Report 2019 - Part One from 2019-09-10T07:53:19
On this episode of the podcast, Chris is joined by James Lowman and Katie Cross to talk about the upcoming launch of the 2019 Local Shop Report, what's new this year and what it means for the ...
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12: A World View - with Sabine Benoit and Paul Chamberlain from 2019-08-21T08:49:54
On this episode of the podcast, Chris is joined by Professor Sabine Benoit from the University of Surrey and ACS Commercial Director Paul Chamberlain to discuss some of the emerging trends and...
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11: Community Barometer 2019 from 2019-08-05T09:14:20
On this episode of the podcast, Chris is joined by ACS chief executive James Lowman and research manager Katie Cross to talk about the findings from the 2019 Community Barometer, which looks a...
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10: Boris Johnson is Prime Minister... What Happens Next? from 2019-07-30T08:52:32
On this episode of the podcast, Chris is joined by James and Ed to discuss the appointments made to new PM Boris Johnson's cabinet, preparations for a No Deal Brexit, and the likelihood of an ...
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9: Taking Out the Trash Week from 2019-07-19T15:27:15
On this episode of the podcast, Chris is joined by James and Ed to discuss the final week of the current Government before the appointment of a new Prime Minister, which has been a huge week o...
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8: The Next Prime Minister - Comparing the Candidates from 2019-07-08T10:31:49
On this episode, Chris is joined by ACS chief executive James Lowman and ACS head of policy and public affairs Ed Woodall to discuss what a Hunt or Johnson government might look like, the poli...
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7: Assured Advice from 2019-07-02T15:34:30
On this episode of the podcast, Chris is joined by Philip LeShirley from Bucks and Surrey Trading Standards to talk through the ins and outs of Assured Advice, how it can help retailers, and w...
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6: Track and Trace Explained from 2019-05-14T09:29:34
Chris is joined by ACS policy expert Julie Byers to talk about the confusion around the tobacco track and trace regulations, and what retailers need to do to apply for their codes ahead of the M...
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5: Crime in the Convenience Sector from 2019-03-25T16:46:27
In this episode of the podcast, Chris is joined by ACS chief executive James Lowman, crime lead Eleanor O Connell and USDAW health and safety officer Doug Russell to talk through some of the key...
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4: Colleagues in Convenience from 2019-02-11T12:52:02
In this episode of the podcast, Chris is joined by Katie Cross and Steve Dowling from ACS to talk about how people working in the convenience sector feel about their job, and how that compares t...
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3: Technology in the Convenience Sector from 2019-01-17T11:18:07
On this episode of the podcast, Chris is joined by ACS chief executive James Lowman and PayPoint marketing director Steve O’Neill to talk about the latest innovations in technology in the conven...
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2: End of 2018 Review from 2019-01-08T15:53:36
On this episode of the podcast, Chris is joined by ACS chief executive James Lowman and ACS chairman Patrick Sewell to discuss the highlights of 2018, as well as some of the challenges coming up...
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1: The Local Shop Report from 2018-12-13T15:41:23
The Local Shop Report is a comprehensive look at the 46,262 stores in the convenience sector, the people running those stores and the customers that use them every day. In this podcast, Chris No...
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