Metrics that Matter. Which eCommerce metrics should you use to grow your business? | #001 - a podcast by Nathan Bush

from 2019-09-12T11:32:39

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In this episode of Add To Cart, we are joined by Josh Newport from Shopify Plus to discuss the best growth metrics for your eCommerce growth. 


Common questions answered in the podcast include: 

  • What is considered a healthy growth rate for an eCommerce business? 
  • How do you balance profitability along with revenue growth? 
  • What is customer lifetime value and how do you measure it? 
  • How do you decide which metrics are right for your business and how do you report on them? 


A full transcription of the episode can be found on the 12HIGH website. 


Links from the episode 


This episode was brought to you by…  


Shopify Plus. Our friends at Shopify Plus power some of the world's fastest-growing brands including JB HiFi, Koala and Kylie Cosmetics. The average growth rate for Shopify Plus customers is 126%. Massive! Shopify Plus has just released a really great Holiday Pre-Season Playbook which is well worth checking out. Visit shopifyplus.holiday/au to download the guide. Massive thanks to Shopify Plus for being the inaugural partner of Add to Cart.


About your host: Nathan Bush from 12HIGH

Nathan Bush is the founder and lead strategist at eCommerce consultancy, 12HIGH. He has led eCommerce for businesses with revenue $100m+ and has been recognised as one of Australia’s Top 50 People in eCommerce four years in a row. You can contact Nathan on LinkedIn, Twitter or via email.


About your co-host: Josh Newport from Shopify Plus

Josh Newport leads Merchant Engagement for Shopify Plus in the Asia Pacific region, working with some of the largest brands on the platform. Josh has previously led digital strategy in agencies and advised clients across marketing, search and social. You can contact Josh on LinkedIn. 


Contact Us

Please contact us if you: 

  • Want to come on board as an Add To Cart sponsor 
  • Are interested in joining Add To Cart as a co-host 
  • Have any feedback or suggestions on how to make Add To Cart better

Email nathan@12high.com.au. We look forward to hearing from you!


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Further episodes of Add To Cart

Further podcasts by Nathan Bush

Website of Nathan Bush