Arsenio's Business English Podcast | Season 7: Episode 14 | Four-Step Strategy for Dealing with Complaints - a podcast by Arsenio Buck
from 2021-06-24T00:00
We got a fantastic one today! Listening with an open mind, repeating the problem back, being sympathetic and fair, and following up promptly is the four ways of dealing with complaints. In today's podcast, we're going to listen to a manager deal with a complaint from a staff member, as well as the useful phrases that will help guide you in dealing with complaints. This will be FANTASTIC for a lot of you out there, especially those of you who work cross-culturally and with foreigners. Not only that but also for native English speakers, too.
TOEIC Webinar (Reading Comprehension 16th June): https://arsenioseslpodcast.podia.com/toeic-reading-comprehension
Try my memberships FOR FREE: https://arsenioseslpodcast.podia.com/toefl-ibt/buy
Podia Memberships: https://arsenioseslpodcast.podia.com/toefl-ibt
Podia Pronunciation Course Phase III (Buy Link): https://arsenioseslpodcast.podia.com/pronunciation-course-phase-iii/buy
Pronunciation Course Phase III (Page link): https://arsenioseslpodcast.podia.com/pronunciation-course-phase-iii
Podia TOEFL iTP Course (Structure): https://arsenioseslpodcast.podia.com/toefl-itp-structure/buy
Podia TOEFL iTP Course (Written Expression): https://arsenioseslpodcast.podia.com/toefl-itp-written-expression
Instagram ESL Podcast: https://www.instagram.com/arsenioseslpodcast/
Podcast on Spotify: https://open.spotify.com/show/7hdzplWx6xB8mhwDJYiP6f
Facebook: https://www.facebook.com/Arseniobuck/?ref=bookmarks
Youtube: https://www.youtube.com/channel/UCIzp4EdbJVMhhSnq_0u4ntA
Website: https://thearseniobuckshow.com/
Linkedin: https://www.linkedin.com/in/arsenio-buck-9692a6119/
Instagram: https://www.instagram.com/thearseniobuckshow/?hl=en
Buzz sprout: https://www.buzzsprout.com/165390
Further episodes of Arsenio
Further podcasts by Arsenio Buck
Website of Arsenio Buck