What is a Standard Satisfaction Guarantee? - a podcast by Angela Brown

What is a standard satisfaction guarantee for house cleaning? What does it mean? What should a standard satisfaction guarantee include?

We Ask a House Cleaner about policies and procedures like how long after service a customer can call? And does a standard satisfaction guarantee mean you have to give their money back?

The House Cleaning Guru, Angela Brown, talks industry standard warranty on your work. Be a savvy cleaner. Explain your terms are within 24 hours to avoid scam artists.

Today’s sponsor is #HouseCleaning360

If you haven't already - get some free publicity for your cleaning business. Create a business fan page and link all your social media on https://HouseCleaning360.com

*** COMPLETE SHOW NOTES FOR THIS EPISODE ***
http://askahousecleaner.com/standard-satisfaction-guarantee/

*** MORE VIDEOS LIKE THIS ***
Communication Skills - A Must Have for House Cleaners - https://youtu.be/UsbUcCB6zYw
Texting vs. Calling - https://youtu.be/rTvOYIii28A
Why I Fired My Maid - https://youtu.be/XPz4d24xLk4
Should I Stay or Should I Go? House Cleaner Confusion - https://youtu.be/Op3QCHB9PeA
Stack the Deck - Set Yourself Up to Win - https://youtu.be/Y14sTyn0HeE
Nagging Boss - Cleaning Client Nit-Picks and Complains - https://youtu.be/nYAwNHfaWW0
Follow Instructions – The #1 Rule for Maids - https://youtu.be/fpYKkRElU6I

 

*** RESOURCES FROM THIS EPISODE ***
Extra Mile: 500 Customer Service Tips for Success: Tools to Attract, Satisfy, & Retain Even the Most Difficult Customer - http://amzn.to/2hkSJxt
Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results - http://amzn.to/2ho3Ndc
Customer Service Training 101: Quick and Easy Techniques That Get Great Results - http://amzn.to/2hfnhNm
The Customer Rules: The 39 Essential Rules for Delivering Sensational Service - http://amzn.to/2zvChPM
Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities - http://amzn.to/2AuHs2l
Dealing with Difficult People: Get to Know the Different Types of Difficult People in the Workplace and Learn How to Deal with Them - http://amzn.to/2AvmMaA

 

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*** GOT A QUESTION FOR A SHOW? ***
Email it to Angela[at]AskaHouseCleaner.com
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*** HOUSE CLEANING TIPS VAULT ***
(DELIVERED VIA EMAIL) - https://savvycleaner.com/tips

*** FREE EBOOK – HOW TO START YOUR OWN HOUSE CLEANING COMPANY ***
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*** WHAT IS ASK A HOUSE CLEANER? ***
Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. Learn how to clean. How to start a cleaning business. Marketing and Advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. Cleaning company expansion help. Time-saving Hacks for DIY cleaners and more. Hosted by Angela Brown, 25-year house cleaning expert and founder of Savvy Cleaner Training for House Cleaners and Maids.

*** DISCLAIMER ***
During the shows we recommend services, sites, and products to help you improve your cleaning and grow your cleaning business. We have partnerships or sponsorships with these companies to provide you with discounts, and savings. By clicking on and buying from these links we may receive a commission which helps pay for the production costs of the show.
Support the show so we can continue to bring you free tips and strategies to improve your cleaning and help you grow your cleaning business. THANK YOU!

*** SPONSORSHIPS & BRANDS ***
We do work with sponsors and brands. If you are interested in working with us and you have a product or service that is cohesive to the cleaning industry reach out to our promotional department info[at]AskaHouseCleaner.com

*** THIS SHOW WAS SPONSORED BY ***
SAVVY CLEANER - House Cleaner Training and Certification – https://savvycleaner.com

HOUSECLEANING360 – Referral database of the world’s most prominent home service providers and the homeowners they serve. https://housecleaning360.com

Further episodes of Ask a House Cleaner

Further podcasts by Angela Brown

Website of Angela Brown