Why We Call Cleaning Jobs "Clients" Not Customers - a podcast by Angela Brown

from 2019-12-24T08:00

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Want to know why we call cleaning jobs "clients" not customers? Many house cleaners call them accounts, jobs, houses or cleans.

At Savvy Cleaner Training, we teach residential cleaning techs to call jobs clients not customers. There is mutual respect and a professional perception that comes with titles or labels.

Customers behave like clients when you refer to them as such and maids are frugal with their time if they see a job as billable hours.

Speaking of billable hours, you can track them in the background of your business with https://housecallpro.com/Angela


Today's #AskaHouseCleaner sponsors are Savvy Cleaner Training for house cleaners and maids.

#AngelaBrown #SavvyCleaner


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*** MORE VIDEOS ON THIS TOPIC ***
The Difference Between Customer and Client - English with Max - https://youtu.be/V3_en3IcIas

The Difference Between Clients and Customers (And Why It's Important for Your Stamping Business!) - StampingMyBusiness - https://youtu.be/F-lwzMYtvKE

Top 4 Types of Clients. How to talk effectively with each - TrisTom - https://youtu.be/8cS6ma7DIws

Walking in the shoes of your customers | Nigel T Packer | TEDx Talks - https://youtu.be/0IsTKB7h2Gg

Jay Abraham and The Power of Lifetime Clients - Jay Abraham - https://youtu.be/Bw62m8XC0hE

 

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The Irresistible Consultant's Guide to Winning Clients: 6 Steps to Unlimited Clients & Financial Freedom - https://amzn.to/2Mmzwry

Principles: Life and Work - https://amzn.to/2rijZl8

The Startup's Guide to Customer Success: How to Champion the Customer at Your Company - https://amzn.to/2ZgTglA

Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine- https://amzn.to/395Kn2S

Farm Don't Hunt: The Definitive Guide to Customer Success- https://amzn.to/2EOKm5v

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*** WHAT IS ASK A HOUSE CLEANER? ***
Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. Learn how to clean. How to start a cleaning business. Marketing and Advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. Cleaning company expansion help. Time-saving Hacks for DIY cleaners and more. Hosted by Angela Brown, 25-year house cleaning expert and founder of Savvy Cleaner Training for House Cleaners and Maids.


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*** THIS SHOW WAS SPONSORED BY ***
SAVVY CLEANER - House Cleaner Training and Certification – https://savvycleaner.com

MY CLEANING CONNECTION – Your hub for all things cleaning – https://mycleaningconnection.com

HOUSECLEANING360.COM – Connecting House Cleaners with Homeowners – https://housecleaning360.com

SAVVY PERKS – Employee Benefits for Small Business Owners –
https://savvyperks.com

VRBO AIRBNB CLEANING – Cleaning tips and strategies for your short-term rental
https://TurnoverCleaningTips.com

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