Journey mapping in NGOs - a podcast by More than Metrics

Read more about the topic on the Smaply blog:

• Volunteer journey mapping: managing experiences with NGOs
• Create your own journey map on www.smaply.com
• Learn more about experience innovation on www.smaply.com/blog

Further episodes of Innovating experiences with service design | Smaply podcast

Further podcasts by More than Metrics

Website of More than Metrics