Podcasts by Ask Rezzz

A263 - How to onboard a new client? from 2019-03-19T08:00

Today is going to be all about a process that I put into my business years ago that I reap the benefits from over and over again. That's onboarding for new clients.

If you want to get my o...

A262 - A podcast for freelancers from 2019-03-13T07:00

As we embark on the second year of Ask Rezzz, the format will change up slightly.

The reason for this is so that you can take action. I'm all about that action taking as you know. Having a...

A261 - One year in, what's the next 5 look like? from 2019-03-11T07:00

Chris Bintliff from Not Really Rocket Science, is someone who I met through Twitter, but someone I consider a friend. Chris appeared on Listen

A260 - How to unexpectedly delight clients? from 2019-03-08T03:00

I was introduced to Chris Martin through a friend of mine Joe Workman.

How do I know Chris?

I've heard a few of his shows before in the past and when Joe men...

A259 - What 3 things do you grab in the zombie apocalypse? from 2019-03-07T03:00

Janelle Allen of zencourses.co is an Instructional Designer who specialized in custom online course that improve...

A258 - Is Instagram a better vehicle for visibility? Sales? from 2019-03-06T08:00

Inside of the Sustainable Freelancer someone asked a question that I've never answered directly in the previous 257 episodes of the show.

This is a great...

A257 - What kind of content should I promote to potential clients? from 2019-03-05T03:30

In A256 - Where do you find freelance clients? we talked about the watering holes, those places where your clients come t...

A256 - Where do you find freelance clients? from 2019-03-04T10:30

Where you find your clients out in the world is a big question.

I held an open door session inside the Sustainable Freelancer FB Group last Friday where ...

A255 - Finding Clients Lesson #11: Group Coaching for Leads from 2019-03-01T03:00

I'm continuing here today with the eleventh and final lesson in the "Finding clients" series.

This is the no-nonsense series of lessons that work in today's market to find clients you want...

A254 - Finding Clients Lesson #10: Who do you hang with? from 2019-02-28T06:00

I'm continuing here today with the tenth lesson in the "Finding clients" series.

This is the no-nonsense series of lessons that work in today's market to find clients you want to be workin...

A253 - Finding Clients Lesson #9: Look at your pricing from 2019-02-27T03:00

I'm continuing here today with the eighth lesson in the "Finding clients" series.

This is the no-nonsense series of lessons that work in today's market to find clients you want to be worki...

A252 - Finding Clients Lesson #8: Brag about your clients from 2019-02-26T03:00

I'm continuing here today with the eighth lesson in the "Finding clients" series.

This is the no-nonsense series of lessons that work in today's market to find clients you want to be worki...

A251 - Finding Clients Lesson #7: Your Up Level Skills from 2019-02-25T08:00

I'm continuing here today with the seventh lesson in the "Finding Clients" series.

This is the no-nonsense series of lessons that work in today's market to find clients you want to be work...

A250 - Finding Clients Lesson #6: Get Yourself On A Podcast from 2019-02-22T03:00

I'm continuing here today with the sixth lesson in the "How to Find Clients" series.

This is the no nonsense series of lessons that work in today's market to find clients you want to be wo...

A249 - Finding Clients Lesson #5: Buy a cup of coffee from 2019-02-21T03:00

I'm continuing here today with the fifth lesson in the "How to Find Clients" series.

This is the no-nonsense series of lessons that work in today's market to find clients you want to be wo...

A248 - Finding Clients Lesson #4: The Sneak Peek from 2019-02-20T03:00

I'm continuing here today with the fourth lesson in the "How to Find Clients" series.

This is the no-nonsense series of lessons that work in today's market to find clients you want to be w...

A247 - Finding Clients Lesson #3: The Client Sandwich from 2019-02-19T04:00

I'm continuing here today with the third lesson in the "How to Find Clients" series.

This is the no-nonsense series of lessons that work in today's market to find clients you want to be wo...

A246 - Finding Clients Lesson #2: Zero Line Item from 2019-02-18T07:30

I'm continuing here today with the second lesson in the "How to Find Clients" series.

This is the no-nonsense series of lessons that work in today's market to find clients you want to be w...

A245 - Finding Clients Lesson #1: Targeted Referrals from 2019-02-15T08:15

If you are like most service business owners I know, then referrals is where you get most of your work from. Yet you can't figure out how to make those more predictable.

Today I'm going to...

A244 - 11 Lessons on How to Find Clients from 2019-02-14T13:15

You are selling a service or product and want to have a system that continuously attracts clients and customers in a predictable way, right?

Can I share with you 11 of my top lessons to do...

A243 - How to sell strategy? from 2019-02-13T08:35

First let me say that if you are still working your full-time job or have less than 2 years under your belt as a business owner, this may not be the ideal opportunity for you to try and sell str...

A242 - How to add a productized service to my business? from 2019-02-12T09:00

Are you providing a solution that allows a potential client to work with you at a lower risk?

Custom work is often times a big ask. It's a big investment for someone to not just pay, but a...

A241 - Why I didn't set goals for 2019 from 2019-02-11T13:35

I want to thank Sara Dunn for asking this question. In her video, she on her YouTube Channel she talks about how she's setting goals for the year over ...

A240 - Why ConvertKit? from 2019-02-08T03:00

The features of what the application has are exactly what I need for myself and clients.

Yes, I have some [e-commerce clients](https://rezzz.com/services) who may fit better with Drip as t...

A239 - Why did I move my business from Drip to ConvertKit from 2019-02-07T07:00

Over the years, I've been known to specialize in a few different platforms, Ruby on Rails, PHP, WordPress, WooCommerce (and a few other plugins), and Drip. Anytime I switch from one to the next,...

A238 - What to say when a client is late on a payment? from 2019-02-06T04:00

I was talking with my new neighbor over the summer about cutting the grass since he saw me out there cutting the grass with my brand new battery powered mower. He shared this with me.

A237 - How do you convince someone to sign a contract? from 2019-02-05T05:00

Bottom line is that you don't. You can't convince anyone of anything if they don't have an open mind about it.

To be honest, it's actually better for you to refer the project off than to s...

A236-What to say when a client insists on adding something new? from 2019-02-04T10:00

All too often a client will ask you for something that you are skeptical about.

They are convinced that it will work for whatever you are trying to accomplish, but you have some doubts. Listen

A235 - How to sell your productized service? from 2019-02-01T03:00

In episode 233 you learned about how to make a productized service. It makes sense that the next question is how do you sell it.

To be perfectly honest, knowing how to sell the productized...

A234 - How to make business habits stick? from 2019-01-31T03:00

How are those goals, those habits for your business working out for 2019?

Are you still focused on them or has the reality of 2019 and life, in general, pushed them aside and you are no lo...

A233 - How do you make a productize service? from 2019-01-30T04:00

I don't know about you, but I'm constantly bombarded with ideas on making this, and creating that. Thinking that the product will help diversify my revenue and make my business more stable.

A232 - Are you reviewing your projects? from 2019-01-29T05:00

Last week you learned [how to review your sales process]([https://rezzz.com/ask/how-to-review-your-sales-process/](https://rezzz.com/ask/how-to-review-your-sales-process/)), just as important as...

A231 - How do you make it simple for a lead to sign? from 2019-01-28T09:00

As a business owner, as a salesperson, which if you are freelancing I hate to break the news here, but you are in sales, you need to close the open loops in the decision making for your leads an...

A230 - How not to be annoying in sales? from 2019-01-25T08:00

I was asked a question on a Twitter chat I was a part of that said “A few of us are clearly uncomfortable with the idea of seeming like a nuisance. Have you received a negative response to multi...

A229 - How do you segment your email list? from 2019-01-24T09:15

Let’s assume for the sake of brevity that you are segmenting your list at least to the point of people who have bought and haven’t bought from you.

If you are like me, you are tag happy, t...

A228 - Are you reviewing your sales process? from 2019-01-23T05:00

Are you sitting there thinking that you suck at sales?

Maybe you say to yourself “I’m not confident in my selling skills.”

Are you feeling like you are doing all the things in sales ...

A227 - How to sell on Twitter? from 2019-01-22T12:50

Since Feb 26 in 2008, I’ve built my business without selling on Twitter.

I have no qualms about saying that Twitter is my home away from home.

Without Twitter, I’m not sure where I’d...

A226 - How do I respond when a client says that I’m out of their budget? from 2019-01-21T13:15

This is where there’s a mismatch between the value that you have for the work and the value that the client sees in the work.

As the professional, you need to close this gap through educat...

A225 - How do you push past the imposter syndrome? from 2019-01-18T03:00

Maybe it’s the time of year where goals and aspirations are high, then reality sets in the fears, the hesitations, the mind games start to mess with those aspirations because over the past coupl...

A224 - What is the #1 business trend for 2019? from 2019-01-17T09:05

I’ll be honest, I’m not sure why I’ve been asked this. I’m honored, but I’m not in any sort of position to give a great answer.

Simply because I’m one who studies business trends and not i...

A223 - How to ditch hourly rates? from 2019-01-16T04:00

Jonathan Stark invited me onto his podcast where I unpacked being a platform specialist and how I built a productized service. I actually shared some of the fears I had along the way.

----...

A222 - How to charge more as a freelancer? from 2019-01-15T05:00

In the last episode you learned some things to delight and create the perception of value in your business. Today you will l...

A221 - How to attract clients with big budget? from 2019-01-14T10:45

It’s not about how many clients you have, it’s the quality of the client. You want to attract clients who have bigger budgets so that you can raise your rates and get out from that hamster wheel...

A220 - What do you do for a follow-up sequence for leads? from 2019-01-11T06:30

I think by now you that I’m big on communication and followup is the biggest piece of communication especially early on.

In episode 135, I shared 11 ways to Listen

A219 - How to improve your sales process as a freelancer? from 2019-01-10T03:00

Today I’m going to give you 3 very small, yet powerful tactics to improve your sales process as a freelancer.

Quick, small, yet powerful tweaks you can make to your sales process that you ...

A218 - What do you ask during a sales call? from 2019-01-09T04:00

During any part of the sales process, whether it’s a call, form, or email, there are critical and absolutes, when it comes to questions to ask.

This is true if you are a developer, a desig...

A217 - Is this going to get me clients fast? from 2019-01-08T05:00

The internet tends to fool us. It creates this illusion that everything is a click of the mouse and we’ll be bringing in 6 figures or that if we do these 7 things in 2019, we’ll be sitting on th...

A216 - How is business going? from 2019-01-07T14:55

With the holidays, I don’t know about you, but I still get asked about the business in a way that the person asking is skeptical that I am stable.

To me, it’s a bit funny that they ask thi...

A215 - How do I find the time to create content for my business and what do I write about? from 2018-12-21T03:00

So excited for today’s episode, because today will be the Ask Kim show.

Kim Doyal is all about content. I’ve known her from the WordPress space for years but she’s since pivoted her busine...

A214 - What to say when a potential client says you are too expensive? from 2018-12-20T04:00

If you haven’t yet listened to Episode 207 - How to overcome objections in sales?, I encourage you to do so.

When encounte...

A213 - What do you say when a lead comes to you from a bad experience with another freelancer? from 2018-12-19T05:00

I’m going to get up on my soapbox here for a minute, so if you don’t want to hear it, scroll down a little bit.

Over the past decade, I’ve run into many leads and clients that have had ter...

A212 - How do you handle a client that has ghosted? from 2018-12-18T06:00

You may have been in those projects when all is well and the correspondence is good going back and forth and then crickets.

Radio silence from the client.

You’ve sent a few emails th...

A211 - How do you handle a good fit for you that doesn’t really fit for your marketing message? from 2018-12-17T11:40

Last week I recorded an episode of Live in the Feast with Andrew Askins. He’s a co-founder of Krit, a company that helps non-technical founders build thei...

A210 - If you don’t have experience, how to you prove the quality without the education/experience? from 2018-12-14T03:00

This is the classic chicken or the egg scenario. Doing these 3 things will raise the bar immediately and have you stand out from the other 3 vendors your lead is talking with.

For the cont...

A209 - How to respond to “I don’t need strategy, can you just do…” from 2018-12-13T03:00

In episode A207 - How to overcome objections in sales, you briefly learned about leaning into what they want and then directing ...

A208 - How do I respond to an RFP? from 2018-12-12T04:00

RFPs, or Request for Proposals, is something as a freelancer or consultant you should stay away from. An RFP is a document that talks about a project and asks you to write a proposal on how to s...

A207 - How to overcome objections in sales? from 2018-12-11T05:00

The most important piece of your sales process is to overcome objections and direct the lead down the appropriate path they want to be on.

If you haven’t already done so, go back and liste...

A206 - How do I get better at sales? from 2018-12-10T12:00

"I'm an introvert and I don't like sales" -- "How do I close more deals?" -- "How do I get better at sales?" By the end of this episode you’ll know the 3 steps to do just that.

"I get a lo...

A205 - What do you think about Gutenberg? Schmutenberg! from 2018-12-07T03:00

Finally it’s landed. The #Gutepocalypse! 

I say that in jest because this has been the biggest anticipated release since Star Wars Phantom Menace.

WordPress 5.0 is what I’m referenci...

A204 - How to find your freelance niche from 2018-12-06T03:00

Avani Miryala is a UX designer who specialized in the Cryptocurrency space. She’s the host of Beyond the Status Quo podcast.

In this...

A203 - All my work has been word of mouth, how do I find work on my own? from 2018-12-05T04:00

This is a great question because I’m all about doubling down on what’s working.

Making word of mouth more predictable though is key here. You want to create opportunities that make word of...

A202 - How to take the next step from contracting resource to solo business owner? from 2018-12-04T05:00

Someone from my list had asked this question when I asked “what are you struggling with right now?”

What’s great about this question is that it’s smart. Smart because a “contracting resour...

A201 - What do I do? I’m afraid to filter the tire kickers coming into my business because they are the only leads I have. from 2018-12-03T12:45

This was asked from someone who’s on my email list, which by the way I love interacting with folks there. So many amazing conversations are sparked from it.

This person admits that SEO wor...

A200 - What is the best freelancing website? from 2018-11-30T03:00

I get asked this question so much and I always answer with the same thing, “yours.”

But I was thinking about giving this question some thought, especially with regards to Day 1 of being a ...

A199 - How many email follow-ups should I send to a lead? from 2018-11-29T09:00

I want to share with you 4 statistics and I think you’ll get the answer to today’s question from them. Then I’ll share what I do and why I do it.

Why is follow-up vital Listen

A198 - What’s a polite way to tell existing clients you are raising your rates? And what is a reasonable percentage to go up? from 2018-11-28T05:00

The end of the year always has us looking at revenue numbers doesn’t it. It’s also a great time of year to reevaluate our prices.

January 1 is a great time to also create deadlines and lau...

A197 - Why don’t you grow your business? from 2018-11-27T06:00

Everyone’s businesses are different and unique. Just like them as a person.

Some freelancers I’ve spoken with grow agencies, others stay solo.

Some have aspirations of hiring a large...

A196 - What do you do again? from 2018-11-26T14:35

With the holidays fast approaching, one of which here in the U.S. just passed, there are bound to be parties to go to. Ones where you will meet folks who haven’t a clue as to what you do.

...

A195 - I’ve reached my goal, what’s next? from 2018-11-23T14:20

How do I know Steve Folland?

Steve Folland is a creative video and audio freelancer and host of Being Freelance podcast.

A194 - 🙏🤘Thank you for being awesome. I appreciate you! from 2018-11-22T07:45

It’s Thanksgiving here in the US today. Happy Thanksgiving to you if you are celebrating today.

My family and I are spending some time together and eating way too much.

I want to tak...

A193 - How do I know if I should buy a course? from 2018-11-21T16:05

There’s so much to learn and as business owners, we love to absorb as much as humanly possible.

But that’s where the pitfall happens. We consume and consume and consume. If we applied half...

A192 - Should I offer my services as a web designer/developer or specialize first? from 2018-11-20T06:00

This question came by way of a Twitter DM. Yup, my DMs are open and love engaging with folks there.

TLDR;

If you need to keep...

A191 - What are lead generation techniques to get me out of the feast and famine revenue cycle? from 2018-11-19T10:50

In the last 5 episodes I shared with you a course called Stop the Cycle where Curtis McHale and myself to be delivered to you on November 30th at 3:30 PM EST.

A few people who have regist...

A190 - How do you get high-quality clients? from 2018-11-16T03:00

This is part 5 in a 5-part series called Stop The Cycle where I ask you a question and you’ll get an actionable item to take away with you at the end of the show to help your sales and marketing...

A189 - How do you balance your time for sales and marketing? from 2018-11-15T04:00

This is part 4 in a 5-part series called Stop The Cycle where I ask you a question and you’ll get an actionable item to take away with you at the end of the show to help your sales and marketing...

A188 - What do you do to position yourself as an expert to leads? from 2018-11-14T05:00

This is part 3 in a 5-part series called Stop The Cycle where I ask you a question and you’ll get an actionable item to take away with you at the end of the show to help your sales and marketing...

A187 - What is your sales process? from 2018-11-13T06:00

This is part 2 in a 5-part series called Stop The Cycle where I ask you a question and you’ll get an actionable item to take away with you at the end of the show to help your sales and marketing...

A186 - What is your marketing plan? from 2018-11-12T09:35

Going to do something a little different over the next 5 episodes where I ask you a question.

This is part 1 in a 5-part series called Stop The Cycle where you’ll get an actionable item to...

A185 - What is niching down like? from 2018-11-09T03:00

You hear a lot about niching down on this show. Many different actionable takeaways for you to be able to work through defining your specialty.

But one thing I found myself to be beneficia...

A184 - How to budget as a freelancer? from 2018-11-08T04:00

Get your clients to pay

To budget means that you need to know (or at least be relatively sure) when your clients pay you.

You obviously can’t reach into their pocket...

A183 - How do you go about breaking into a niche (Part 2)? from 2018-11-07T05:00

First, you want to create a page on your website to send folks you are talking to who are looking to you for your specialized service.

On this page it’s important to put 4 sections:

A182 - How do you go about breaking into a niche (Part 1)? from 2018-11-06T08:15

This is something I hear asked quite often. Sara Dunn asked me how I did it after the first time she appeared on Live In The Feast Listen

A181 - What is the structure of my monthly review? from 2018-11-05T15:00

In episode 180 - What is the structure of a weekly review, you learned my framework for performing a weekly review. 

• Look...
  Listen

A180 - What is the structure of a weekly review? from 2018-11-02T03:00

I was chatting with Greg Hickman over Instagram and he asked about my review and planning structures.

He shared a story on his daily, weekly, quarterly and yearly reviews and was open abou...

A179 - How to adapt and change to the WordPress climate? from 2018-11-01T04:00

How do I know Matt Medeiros?

Matt is an account representative at Pagely, a managed WordPress hosting company. In his prior life, he co-founded a successful digital agency...

A178 - What are the biggest mistakes a freelancer can make? from 2018-10-31T05:00

Performing a search on Google of the biggest mistakes in freelancing and you’ll find over 10 million results.

Yikes!


Sad thing is that prior to this episode, I took a look at the li...

A177 - How is parenting as a freelancer from 2018-10-30T07:25

Without a doubt having a child changed everything. We don’t nearly go out as much alone as we used to. We travel, but to places like Sesame Place rather than the Caribbean. We don’t sleep anymor...

A176 - What is the benefit of a business coach? from 2018-10-29T13:15

In episode 84 - Did hiring a mentor really help you with starting your business you learned how stubborn I was in getting a business...

A175 - How to ask? from 2018-10-26T03:00

During a coaching session I was asked how to properly ask someone for a phone conversation.

The context of this question was that this person wanted to reach out to specific people in larg...

A174 - How to demand higher rates by specialization? from 2018-10-25T04:00

## How do I know James?

James owns a company called [Content Snare](https://contentsnare.com/) that helps freelancers and agencies get content from clients.

This was a really fun epi...

A173 - Why is hourly billing good? from 2018-10-24T05:00

This may be a surprising episode title for you considering everything you hear me talk about in regards to hourly billing, sucks!

Yet there are times when hourly billing is good and I want...

A172 - Why is hourly billing bad? from 2018-10-23T06:00

I want to start off by stating, if you having yet read Hourly Billing is Nuts by Jonathan Stark go ahead and get it and read it!

Hourly billing puts the 2 parties in the service agreement ...

A171 - How do you choose the technology for your clients? from 2018-10-22T13:20

The short answer to this question is that I don’t, their business does.

A mantra that I’ve always lived by for my business is “Let the business drive the technology, not the other way arou...

A170 - How long does it take? from 2018-10-19T03:00

First, I want to thank Justin Jackson for the mention on Build Your SaaS podcast.

Second, an episode of Build Your SaaS is part inspiration for this episode in fact. Couple that with a cou...

A169 - How to stop the feast or famine cycle? from 2018-10-18T04:00

How do I know David Shriner-Cahn?

David Shriner-Cahn is the founder of Tend Strategic Partners and co-founder of the BestNetwork, which guides expertise-driven business ow...

A168 - Do you use a CRM for your business? from 2018-10-17T05:00

What is a CRM?

A customer relationship management tool keeps all your contacts and the relationships with that contact in place.

This is used for managing customers,...

A167 - How to have a productive week? from 2018-10-16T06:00

In A152 - How do you do a review of your week? I talk about how important my weekly reviews are. It’s actually quite scary how my wife can tell...

A166 - How to grow with word-of-mouth marketing? from 2018-10-15T12:20

The funny thing about marketing is that when something works for your business, you want to know what’s the next thing you should try.

In the book Traction by Gabriel Weinberg and Justin ...

A165 - How to get more clients? from 2018-10-12T04:00

This is something that I’m sure you’ve asked before, right?

I’m going to share with you 4 strategies and biggest tip on this but I want to ask you to be open to hearing me out for the next...

A164 - How to create memorable moments? from 2018-10-11T04:00

Lee Jackson is the founder of Agency Trailblazer. He helps agency owners fall back in love with their agency with his amazing community, workshops, and masterminds.

Lee and I are 2 sides o...

A163 - What is the first step in productizing your service? from 2018-10-10T05:00

Documentation!

It’s not sexy. It’s not fun, but if you are looking to transition your services into a productized service, you need to  document everything you do.

Productizing your ...

A162 - How do I grow my audience and awareness? from 2018-10-09T06:00

You don’t need to spend a ton of money on Facebook or Google Ads to generate awareness and grow your business. Look at Dropbox as a simple example.

What they did was create a free tool tha...

A161 - How to answer objections and get clients to say “yes”? from 2018-10-08T07:00

In business, there is this scenario that gets created during sales that put 2 parties on opposite sides of the table. But the reality of it is that both parties want the same thing. They both wa...

A160 - What is the difference between warm and cold outreach? from 2018-10-05T03:30

I’ve talked a ton on this podcast about outreach strategies because whether you l...

A159 - What is activity based selling? from 2018-10-04T04:00

In A158 How much money do I need to make?, you learned what to take into account when trying to figure out how much money yo...

A158 - How much money do I need to make? from 2018-10-03T05:00

The mistake most freelancers make after having worked full-time is taking their annual salary and breaking that out into an hourly rate.

This is a mistake for so many reasons, one of which...

A157 - How do you stop comparing yourself to someone else? from 2018-10-02T06:00

As a creative entrepreneur, you decided to start your own business because of certain reasons. Whether that’s time freedom to spend time with your family or travel or no limit on your income pot...

A156 - What do I say when a potential client says I’m too expensive? from 2018-10-01T11:30

Sticker shock is real sometimes, but other times this is a negotiation tactic. It’s up to you to figure out.

Explain why you are different than others and provide proof Listen

A155 - How do you collect online payments? from 2018-09-28T06:10

Taking payment is complex, but should be the easiest, most frictionless experience for your clients. If you get nothing else from this episode, please take that with you.

Outside t...