SBA, VA driving the customer to center of IT projects - a podcast by Federal News Network | Hubbard Radio

from 2020-02-13T21:00

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Nagesh Rao, the director of business technology solutions at the SBA, and Jim Trinka, the chief talent management officer in the Office of Information and Technology, say by focusing on customer experience, the applications, systems and people are improving how they meet their mission goals.