The Power of Real-time Customer Feedback - a podcast by AT&T SmallBizGroup

from 2012-12-17T20:16:41

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Small businesses can use a variety of online tools and techniques to get valuable feedback from customers and involve them in product development. In this podcast, small business technology expert Mario Armstrong explains how to use Twitter, Facebook, a company website, email, and a tool called Twtpoll to reach out to customers.