Defining Your Customer Experience Strategy - a podcast by Fitr.tv, Barbell Shrugged

This week on BARBELL BUSINESS, we discuss:

• How you can determine your next customer experience project with the Kano model


• How you can plot your members’ basic needs and expectations


• How to determine your SMART goals for your next project


• What software you can use to manage your next project


• How to pull knowledge from every aspect of life into your business

Enjoy the show! 

Further episodes of Barbell Business - Podcast for gym owners by Barbell Shrugged

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