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Communicate Directly With TL 9000 Experts! BIZPHYX is a leading TL 9000 quality management consulting firm. As QuEST Forum TL 9000 Master Trainers and Experts, we assist organizations with TL 9000 (the telecom quality standard), ISO 9001 and ISO 14001 training, consulting and implementation. Our support desk provides complimentary education and current news regarding these standards. BIZPHYX has a 100% client certification rate.
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ISO 50001: The Energy Management Standard–A Key Tool For Climate Action? from 2017-08-14T07:00:31
In the past year, we have received many inquiries about ISO 50001, the energy management standard. We implement ISO 50001, along with ISO 14001 and R2 (the electronics recycling standard). Organi...
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ISO Standards: 2016 A Year In Review from 2017-02-21T09:59:46
2016 was a big year for ISO standards. BIZPHYX was busy assisting clients with ISO 9001:2015 transitions, internal audits and TL 9000 & ISO 14001 implementations. However, those are just a fe...
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BIZPHYX Adds Certified Environmental Specialist (CES) To List of Environmental Consulting Credentials from 2016-04-02T23:49:55
BIZPHYX is proud to announce that Senior Vice President, Bob Clancy has achieved the status of Certified Environmental Consultant (CES). This new certification will help us further assist ICT clie...
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Video From ISO Highlights The Value of ISO 9001:2015 for SMEs from 2016-03-26T06:30:22
We love to post (and create) great podcasts and videos on ISO quality standards. This video clip from ISO.org called “ISO and SMEs” makes the case for small and medium sized enterprise...
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BIZPHYX CEO Sue Clancy Receives The Prestigious“Legends Lifetime Achievement Award” from 2016-02-26T08:26:21
Congratulations to BIZPHYX President and CEO, Sue Clancy who was presented with The Legends Lifetime Achievement Award at the annual QuEST Forum Leadership Summit in February. Sue received this ho...
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E-Waste and Electronics Recycling: SERI Steps Up Its Game With R2 Spot Audits from 2016-01-13T15:51:35
BIZPHYX works with clients to implement environmental certifications like ISO 14001, OHSAS 18001 and R2, the electronics recycling standard. We are big fans of SERI, (Sustainable Electronics Recyc...
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The“Year Of Quality”In Review: Quality Predictions For 2016 from 2016-01-01T02:42:34
As we bring the “Year of Quality” to a close, we would like to reflect on the flurry of activity that has occurred in ICT quality and quality management in general. We’ve been fi...
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November Is World Quality Month: A Time To Recommit To Continuous Improvement! from 2015-10-28T05:36:27
As you may be aware, November is World Quality Month. In just a few days, it’s time to join the Global Quality Community in celebrating the concept of Quality. World Quality Month provides ...
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BIZPHYX Is Now A Member Of The NQA Associate Consultant Register from 2015-10-01T06:03:43
NQA, one of the largest and most respected ANAB accredited ISO registrars and global certification bodies in the world, has developed a web resource to help clients source experienced quality manag...
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The Long Awaited ISO 9001:2015 Is Here And What It Means For ICT from 2015-10-01T00:05:46
The countdown is officially over. The newly revised ISO 9001:2015 is status: PUBLISHED! Over the past few years there have been many who thought we might not arrive at this moment, but it’s...
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BIZPHYX Senior Vice President, Robert (Bob) Clancy Named A QuEST Forum Fellow from 2015-10-01T00:03
We are very pleased to announce that BIZPHYX Co-Founder and Senior Vice President, Robert (Bob) Clancy was named a QuEST Forum Fellow at the recent 2015 Americas Best Practices Conference. QuEST Fo...
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Pyramid Awards Abound As BIZPHYX Clients Shine At The 2015 QuEST Forum Americas BPC from 2015-10-01T00:01:58
BIZPHYX is pleased to announce that once again our clients dominated the Pyramid Awards at this year’s QuEST Forum Americas Best Practices Conference held in San Diego. The prestigious Pyrami...
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Environmental Standards Get A Makeover, The Revised ISO 14001 Is Here from 2015-09-30T23:59:11
ISO 14001:2015, which sets out the requirements for an environmental management standard, is one of the world’s most widely used standards and is the benchmark standard to help organizations naviga...
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TL 9000 Informational Alert 15-004A from 2015-08-26T17:28:22
For all of our TL 9000 certified clients, QuEST Forum has issued TL 9000 Alert 15-004A regarding complaints with certification bodies and the ability for TL 9000 certified organizations to obtain a...
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An Interview With Great Plains Communications: Leading With Quality Through TL 9000 Certification from 2015-07-21T07:08:38
This podcast episode features an interview with Wyatt Leehy, Manager of the Network Operations Center (NOC) for Great Plains Communications. Wyatt discusses the yearlong process involved in achiev...
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ADVA Optical Networking Recognized by British Telecom: Sustainability Case Study from 2015-07-21T01:40:06
Earlier this year, British Telecom (BT) recognized ADVA Optical Networking for their advancements in sustainability and for winning BT’s 2014 Better Future Supplier Forum (BFSF) Game Changing Chall...
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BIZPHYX Leads Great Plains Communications To Become The First Tier III Service Provider In The US To Achieve ISO 9001 and TL 9000 Certifications from 2015-07-21T01:26:18
BIZPHYX is pleased to announce that their client Great Plains Communications has become the first Tier III Service Provider in the nation to achieve ISO 9001:2008 certification and TL 9000 -V R5.5/...
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THE STANDARD 2015: Q2 Edition from 2015-07-20T04:55:07
Even if you’re not a subscriber, you can now access the Q2 edition of our quality publication THE STANDARD here on our blog by clicking the image below. You can access archives of all previo...
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Small Business Drives ICT Innovation At The 2015 QuEST Forum Americas Best Practices Conference from 2015-05-21T07:37:09
We are so pleased to announce that Scott Vowels, PhD will be the keynote speaker at the upcoming QuEST Forum Americas Best Practices Conference Small Business Workshop in San Diego on September 14-...
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AT&T Women Entrepreneurs’Forum: Where Are They Now? from 2015-05-18T06:30:39
This blast from the past is a group photo that was taken of the AT&T Women Entrepreneurs’ Forum. It’s an alumni photo of sorts, as the 2-year program (which concluded several years...
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An Update On SCTE’s Energy 2020 Program: Improving Energy Efficiency In Cable from 2015-05-17T23:19:51
Energy efficiency, like other important C-suite topics (sustainability, CSR, supply chain risk and IT security), is an imperative for the entire ICT industry. Many individual companies within the ...
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ISO 31000 (Risk Management) Is Getting A Makeover, Standard Now Under Revision from 2015-05-17T22:11:46
As you may be aware, ISO standards come up for revision every five years. ISO 9001: 2015 is currently set to release at the end of 2015 and that revision’s framework will impact many other r...
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TL 9000 Informational Alert 15-003A from 2015-05-04T09:05:21
For all of our TL 9000 certified clients, QuEST Forum has issued TL 9000 Alert 15-003A regarding the “Code of Practice” for Certifying Bodies (CBs). This new alert announces the publi...
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2015 DiversityNTX Will Be Held At This Year’s ISM Annual Conference from 2015-04-17T07:46:24
TIG, the Technology Industry Group will hold this year’s DiversityNTX in conjunction with the 2015 ISM Annual Conference in Phoenix. It’s a great paring of organizations for the Techno...
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ISO 45001: Occupational Health and Safety (Draft): The Voting Has Begun from 2015-04-14T06:29:56
As you may be aware, the forthcoming standard from ISO on workplace safety has reached the committee draft stage of development. ISO 45001 is poised to replace OHSAS 18001. The standard sets forth...
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THE STANDARD 2015: Q1 Edition from 2015-04-14T02:19:58
Someone asked us recently where they could access our newsletter archives. You can access copies of our quality publication THE STANDARD, directly on our BIZPHYX website and when we post them on o...
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A Passion For ISO 9001 Quality: An Interview With Konsultek from 2015-03-31T08:34:19
This podcast episode features an interview with Judi Buckardt, President and CEO of Konsultek, an award winning, ISO 9001 certified WBE, specializing in global information security solutions. In th...
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BIZPHYX Takes The Pledge To Drive ICT Quality In 2015 from 2015-03-30T09:19:39
As members of QuEST Forum and as active participants in implementing the TL 9000 quality standard around the globe, we have recommitted our support of the organization and the TL 9000 standard. Co...
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Risk, Organizational Culture and Small Business: A Perspective On ISO 9001:2015 from 2015-03-30T08:41
As you may be aware the seminars, workshops and webinars have begun! Many consultants are helping clients prepare for the impending changes with the ISO 9001:2015 revision. ASQ and the American Q...
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How ISO Develops Quality Standards: 5 Stages Of Development (Video) from 2015-03-01T07:34:54
When we first got notice of this video, we didn’t know if we should laugh– or gasp. The development of ISO standard is certainly a complicated process and probably worthy of distillati...
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Introduction To The Cost of Poor Quality (CoPQ) And Its Impact On Profitability from 2015-02-28T06:47:15
BIZPHYX Senior Consultant and QuEST Forum Fellow, Irv Briks recently delivered this educational webinar as part of the QuEST Forum Small Business Lecture Series and Small Business Initiative. This ...
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ICT Quality Update: QuEST Forum Insights 2015, New Initiatives from 2015-02-28T06:31:09
We recently attended the 2015 QuEST Forum Leadership Summit and Work Group meetings in late January. In addition to all of the awards and networking, critical new initiatives are always announced,...
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BIZPHYX Taking TL 9000 To The Middle East With Detasad from 2015-02-28T06:10:32
Recently, BIZPHX had the privilege of working with Saudi telecom leader Detasad (Detecon Al Saudia Co, LTD). BIZPHYX Senior Vice President, Bob Clancy traveled to Saudia Arabia to work with...
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New ISO Standard Focused On Sustainable Communities Reaches Final Stage from 2015-02-28T06:10:12
The future of sustainable communities just got closer as ISO/DIS 37101 moves to the final stage of development. As mentioned in a previous post, ISO’s new standard, ISO 37101 is centered on ...
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BIZPHYX Receives“340 Club”Award For The 4th Consecutive Year, Continues 2015 Leadership Roles In QuEST Forum from 2015-02-27T20:22:10
We like to share the results of our hard work and dedication to the craft of quality management. At the recent 2015 QuEST Forum Leadership Summit held in Dallas, BIZPHYX was once again presented w...
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ISO 14001 Also Moves To FDIS Stage: Video Update and Supporting Documents from ISO from 2015-02-27T19:21:10
As a result of the November 2014 announcement that ISO 9001:2015 had moved to the FDIS, ISO recently announced that ISO 14001, (the environmental management standard) has also moved to the FDIS sta...
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BIZPHYX Launches“Countdown To ISO 9001: 2015”Support Page from 2015-02-27T19:00:36
The impending ISO 9001:2015 revision, which is proceeding through various stages, has prompted questions by many of our certified clients and readers. Until the final standard is published at the ...
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2015“The Year of Quality”, ISO 9001 Update and New ISO Standards/Guidelines from 2015-02-27T18:34:59
In Chinese Astrology, they say that 2015 is the “Year of The Goat”. For those of us in the realm of quality management, we’re affectionately labeling 2015 as “The Year of Q...
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Merry Christmas and Happy New Year From BIZPHYX! from 2014-12-30T09:45:59
We wanted to take this time to wish all of our clients and readers a Merry Christmas and Happy New Year! Get ready….2015 is going to be a busy year in the world of quality management!
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What Does QuEST Forum Contribute To The ICT Industry? from 2014-12-09T21:58:24
If you’re a subscriber to our support desk, you know we are active members in QuEST Forum and have been for many years. BIZPHYX Senior Vice President, Bob Clancy was a part of the original t...
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Are You Ready For ISO 9001: 2015? from 2014-12-09T20:44:39
We’re fresh off of the November QuEST Forum Leadership Council and Work Groups and many tough questions were asked about the future of TL 9000 and the ICT quality management standard. ...
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The TL 9000 Global Footprint Expands In Mexico from 2014-12-09T19:42:51
TL 9000 continues to gain global momentum as an international ICT quality standard and the trend continues in Mexico! We recently had the privilege of working with Condumex in Mexico on their TL ...
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Winds Of Change Come To QuEST Forum and ICT Quality from 2014-10-11T22:25:53
Living in Texas we deal with a lot of wind. In the fall, when temperatures are dropping we experience “northers” blowing down on Texas, bringing with them cooler weather and lots of w...
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Navigating R2 and Electronics Recycling Standards from 2014-09-14T04:11:07
In this episode BIZPHX SVP, Bob Clancy discusses the many electronics recycling standards and approaches such as R2, R2/RIOS and e-Stewards, as well as their alignment with ISO 14001 and OSHAS 1800...
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ISO 9001: 2015 Revision- What You Need To Know (DIS) from 2014-08-18T18:26:38
Since changes to ISO 9001: 2008 will impact other quality standards like TL 9000 and ISO 14001 (as examples), we want to keep to clients and subscribers aware of the potential changes and impacts t...
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