#15 Automation Talk - Best practices of conversational AI and how to implement it successfully with Sarah Topping - a podcast by Nico Bitzer & Oliver Nagel

In today's episode of the Automation Talk Louise talks to Sarah Topping, Senior Intelligence Automation Consultant at Ciklum, about the benefits and challenges of conversational AI.

She is also sharing her way from studying zoology to becoming a specialist for conversational AI, her experience with bad chat bots and what to look out, when implementing conversational AI.

Of course, there are many more topics that the two talk about, but we don't want to spoil it all.

Enjoy listening! :)

---

Get in touch with us:

Website: https://www.botsandpeople.com/?utmsource=podcast&utmmedium=automation-talk&utmcampaign=website-traffic&utmcontent=automation-talk

Email: podcast@botsandpeople.com

LinkedIn Bots & People: https://www.botsandpeople.com/?utmsource=podcast&utmmedium=automation-talk&utmcampaign=social-media-traffic&utmcontent=automation-talk

---

Automation Mag(azine)

https://www.linkedin.com/newsletters/automation-mag-6968565812517351424/?utmsource=podcaster&utmmedium=podcast&utmcampaign=social-media-traffic&utmcontent=automation-talk

Automation Academy

https://www.botsandpeople.com/learning?utmsource=podcaster&utmmedium=podcast&utmcampaign=website-traffic&utmcontent=automation-talk

Further episodes of Bots

Further podcasts by Nico Bitzer & Oliver Nagel

Website of Nico Bitzer & Oliver Nagel