Hospitality and Customer Service - a podcast by Alpha Kappa Psi

Is the customer always right? Take a deep dive into the world of hospitality and customer service with co-founder of the Hospitality Leadership Academy, Alec Dalton. Listen to him speak to how COVID affected the hotel business, his time working with the Disney organization, and his tips on how to create great customer experiences by building relationships between the customer and the brand.

Further episodes of Business Edge

Further podcasts by Alpha Kappa Psi

Website of Alpha Kappa Psi