Podcasts by Business operations - for iPad/Mac/PC
This series of tracks examines the operations management in four service industries. Each has unique problems associated with their sector but they all have operational processes to ensure smooth delivery of their product. Material is taken from The Open University Course T883 Business operations: delivering value.
Further podcasts by The Open University
Podcast on the topic Kurse
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Transcript -- Business operations from 2010-03-26T04:34:33
Transcript -- A short introduction to this album.
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Transcript -- Business operations from 2010-03-26T04:34:33
A short introduction to this album.
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Transcript -- BMI Baby: Outsourcing and cost management from 2008-09-03T20:33:20
How outsourcing can reduce costs and the importance of teamwork
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Transcript -- BMI Baby: business model from 2008-09-03T20:32:20
Looking at the operations of budget airline BMI baby.
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Elm Surgery: a surgery as a small business from 2008-09-03T20:31:21
Managing a general practice in the UK and the importance of a business approach within the NHS
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Transcript -- Elm Surgery: a surgery as a small business from 2008-09-03T20:31:20
Managing a general practice in the UK and the importance of a business approach within the NHS
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Elm Sugery: Staffing from 2008-09-03T20:30:21
The response of the doctors' surgery to greater demands from their patients
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Transcript -- Elm Sugery: Staffing from 2008-09-03T20:30:20
The response of the doctors' surgery to greater demands from their patients
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Elm Surgery: Measuring and maintaining performance from 2008-09-03T20:29:21
Utilising staff feedback to improve the doctors' surgery
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Transcript -- Elm Surgery: Measuring and maintaining performance from 2008-09-03T20:29:20
Utilising staff feedback to improve the doctors' surgery
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Fuller's Brewery: Introduction from 2008-09-03T20:28:21
Fullers: A traditional brewery using modern operational management systems
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Transcript -- Fuller's Brewery: Introduction from 2008-09-03T20:28:20
Fullers: A traditional brewery using modern operational management systems
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Fuller's brewery: Management from 2008-09-03T20:27:21
The day to day management of the brewery and the challenges it presents
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Transcript -- Fuller's brewery: Management from 2008-09-03T20:27:20
The day to day management of the brewery and the challenges it presents
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Introducing the case studies from 2008-09-03T20:26:21
The importance of operations management to business and how the principals remain the same regardless of the business involved
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Transcript -- Introducing the case studies from 2008-09-03T20:26:20
The importance of operations management to business and how the principals remain the same regardless of the business involved
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Summing up the case studies from 2008-09-03T20:25:21
The importance of good operations managers in all industries and services
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Transcript -- Summing up the case studies from 2008-09-03T20:25:20
The importance of good operations managers in all industries and services
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Vue: The right film at the right time from 2008-09-03T20:24:21
Behind the scenes at the Vue cinema complex to see operations management in practice
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Transcript -- Vue: The right film at the right time from 2008-09-03T20:24:20
Behind the scenes at the Vue cinema complex to see operations management in practice
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Vue: The balance scorecard from 2008-09-03T20:23:21
Maximising profits and customer satisfaction and minimising loss. Vue uses a balance scorecard system to assess its performance
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Transcript -- Vue: The balance scorecard from 2008-09-03T20:23:20
Maximising profits and customer satisfaction and minimising loss. Vue uses a balance scorecard system to assess its performance
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Vue: Peak-time perfect from 2008-09-03T20:22:21
How Vue hopes to maintain and improve its venues via a system of checks and a culture of inclusion
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Transcript -- Vue: Peak-time perfect from 2008-09-03T20:22:20
Transcript -- How Vue hopes to maintain and improve its venues via a system of checks and a culture of inclusion
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Transcript -- Vue: Peak-time perfect from 2008-09-03T20:22:20
Transcript -- How Vue hopes to maintain and improve its venues via a system of checks and a culture of inclusion
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Transcript -- Vue: Peak-time perfect from 2008-09-03T20:22:20
How Vue hopes to maintain and improve its venues via a system of checks and a culture of inclusion
Listen