End User Services powered by AI - a podcast by Capgemini
from 2019-11-05T14:13:23
According to Capgemini Research Institute “less than a third of organizations currently promote data-driven decision making, apply AI to improve the customer experience or use AI in operations”. AI is more than just another technology trend. Properly executed, it is a great source of competitive strength and a powerful catalyst for broader social and economic inclusion. Listen to our experts, ?ukasz Stefanik and Stuart Dwnes as they discuss how application of Artificial Intelligence can drive enterprise-wide transformation, unlocking new opportunities and boosting both; service efficiency, customer and employee satisfaction.
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