TQM | What is it and how can it help? - a podcast by Six, MBP, and Shoreline

Total quality management (TQM) has a history that dates back to the 1920s, took root in Japan, and has been a driving framework for what we do today. It has led to the expansion of quality concepts and standards which have evolved to encompass virtually every industry. For today’s episode, we explore some of the principles and implications of the TQM philosophy, how some might need some reemphasis, and how they can be applied.

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