Ep. 114: Lisa Stoner - a podcast by Seth Adler

Innovative products bring customers in the door, but amazing experiences keep them coming back for more. A firm believer in this mindset, Uber's global support lead Lisa Stoner reveals how she is creating a service experience as disruptive as the company's product suite. As part of this discussion, she addresses the ongoing relevance of outsourcers as well as opportunities to create a more diverse, inviting culture inside the organization.

Further episodes of CCW Digital: A Customer Service Online Platform

Further podcasts by Seth Adler

Website of Seth Adler