Ep. 119: Making Omnichannel Engagement Work For Customers - a podcast by Seth Adler

from 2019-07-18T08:00

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The rise of "connected technology" and new contact channels should be creating more valuable, convenient experiences for customers. Instead, they often create more complexity and headaches. In this interview from CCW Vegas, speakers from August Home and UJET reveal how to avoid this complexity - and create digital interactions that your customers actually want to pursue.