Ep. 139: Verizon On Humanization And Digital Personalization - a podcast by Seth Adler

VP and Verizon Global Sales Leader, Kelley Kurtzman shares her experiences on the importance of personalized and predictive customer service and how Verizon stayes ahead in the automation game.

Further episodes of CCW Digital: A Customer Service Online Platform

Further podcasts by Seth Adler

Website of Seth Adler