Ep. 96: Sai Gridhar Ramasamy - a podcast by Seth Adler

Sai Ramasamy joins us and shares how implementing RPA has introduced improvements in other sectors of banking: "We share knowledge across multiple areas. So we've divided our center of excellence team into development bit, into the technology bit that we do, and various other bits, so we kind of collaborate on each of these, with the other banks that we have the collaboration with. We started it off as purely specifically for RPA, but now we have grown out of it, and we want to collaborate on various technologies that are available within the banks and build the capabilities."

Further episodes of CCW Digital: A Customer Service Online Platform

Further podcasts by Seth Adler

Website of Seth Adler