Ep. 97: Chris Gilmore - a podcast by Seth Adler

Chris Gilmore joins us and shares Infosys' approach to implementing new processes: "The movement from talk to actual implementation, there's a big, big gap. The gap exists because of some inherent challenges in the way AI is shaping up as of today. The most critical aspect comes to, as to, which is the right use case which will show them the quick win, but also be able to determine and demonstrate that AI is really something which is going to help them in the future."

Further episodes of CCW Digital: A Customer Service Online Platform

Further podcasts by Seth Adler

Website of Seth Adler