51: A family feud nearly killed us: high street legend John Timpson - a podcast by City AM
from 2017-03-29T05:00
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Few business leaders write a chairman's report for 15 years' time - but John Timpson is one of a kind. He joins us reveal why he hires ex-offenders, share his secret to great customer service - and explain why a family feud nearly killed his business.
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