CURRENT&CRITICAL - Guillermo Salazar, spotlight on Customer Service Transformation - How to create customer-driven experiences for your business using smartphones&augmented reality - a podcast by Tyler Chisholm

In this episode, I discuss the importance of connectivity in the time of Covid-19 with Guillermo Salazar, Co-Creator of ICwhatUC, a customer self-service support application that uses smartphones and augmented reality to simplify customer-driven experiences.

Up until two weeks ago, Guillermo and his partners had a product that represented a solid idea with huge potential to shift how we work. Now, it’s an essential one as more businesses are looking for ways to continue their workflow during social distancing and isolation. Guillermo walks us through ICwhatUC, its potential to transform customer-driven experiences for your businesses and offers up an olive branch if you need help to stay connected as we all continue to work forward.

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