Podcasts by Come Rain or Shine
Creating and maintaining a magical culture in any organization takes dedication and commitment. Dan Cockerell, a 27-year Disney veteran and retired Vice President of the Magic Kingdom, and host Jody Maberry share stories and insight to help you build the mindset you need to develop a strong organizational culture. Come Rain or Shine will equip any leader with the tools to influence the weather in your kingdom for years to come.
Further podcasts by Dan Cockerell
Podcast on the topic Management
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Developing a New Point of View from 2023-12-07T06:00
“Just because the information is at our fingertips doesn't mean we're always leveraging it to actually get stuff done and do things."
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What Is Holding You Back from 2023-11-30T06:00
"You can't always control what happens to you, but you can control how you respond to it and how you kind of take it in, and that's all on you."
Episode Highli...
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Pay Attention to the Person In Front of You from 2023-11-23T06:00
“You create your own luck.' When you engage in conversations with strangers, you never know what it may turn into - a pleasant conversation, a business opportunity,...
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Take Responsibility from 2023-11-16T06:00
“Sometimes I look around and say, why am I in this situation? It makes me take a step back to say, “ What did you do to get yourself in this situation? What could you have done to not be in th... Listen
Change Your Environment to Change Your Mindset from 2023-11-09T05:00
“We’re just so busy and distracted, things come in and out. We just don't take time to say, wow, that's a nice thing. I'm creating a little memory for myself right now." – Dan ...
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The Four Elements of Team Productivity from 2023-11-02T05:00
"Talent times Relationships plus expectations plus reward and recognition equals the productivity of a team."
Episode...
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Connecting with Customers through Storytelling from 2023-10-26T05:00
“If you don't keep their interest, they walk away. So I really learned really quickly how to keep that interest. And that was through storytelling.” Listen
The Art and Science of Customer Service from 2023-10-19T05:00
“It's not just about the people, but also the systems and processes in place. When art and science come together, magic happens.” -Dan Cockerell
<... Listen
The Nike Manifesto from 2023-10-12T05:00
“Many organizations today are focused on whether or not people are following the process. They ask ‘Did you send the report?’ versus ‘what results are you getting?’...
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Manage Like a Mother from 2023-10-05T05:00
"We need to give women the confidence that they can do it, and then educate men about what women can bring to the table" - Valerie Cockerell
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Creating a Life of Excellence from 2023-09-28T05:00
The essence of truth is not what someone says, it's what they do. Behavior never lies. Every day, prepare y...
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The Art of Effective Communication from 2023-09-21T05:00
"What can I do today that my future self will thank me for 20 years from now?"— Ray Edwards
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Achieving Success Through Effective Execution from 2023-09-14T05:00
The key to successful execution is having focus, clarity, alignment, and accountability. These four things will help you get your strategies executed. - Patrick The...
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The Freedom of Doing Something Different from 2023-09-07T05:00
Just change your mind and do something differently. Changing your beliefs and assumptions can lead to different results in your life. - Dan Cockerell<...
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The Transformative Power of Authentic Human Connections from 2023-08-31T18:00
Technology may bring us closer in some ways, but nothing can replace the depth and significance of real, in-p...
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The Value of Prioritizing Employee Fulfillment from 2023-08-17T05:00
As a leader of any organization, it's really important that we work every day to become unnecessary. - Chris Mero...
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People Matter and They Should Know It from 2023-08-10T05:00
"People really want to know that they have value. We can bring that to them in leadership positions, leadershi...
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Building a Unified Culture Among Employees and Partners from 2023-07-27T05:00
"Customers don't care about organizational structure, they just want a great experience."
Touch Hearts Through Storytelling from 2023-07-20T05:00
"We might not have control in politics, but we have control in our own lives."
Build Flourishing Organizations from 2023-07-13T05:00
"The more you live in hiddenness and darkness, it doesn't actually protect you or your spouse. It actually puts a wed...
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Crafting Your Strategic Plan for Success from 2023-07-06T05:00
"If you want to change culture, you have to change the systems."
Empowering Women through Philanthropy from 2023-06-29T05:00
"We all have the responsibility to leave the world a little bit better than we found it."
Wendy Steele is a passionate advocate for women’s involvement in philanthropy and the ...
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Your Attitude Creates Opportunity from 2023-06-22T05:00
"When things are going bad in the moment, they're usually almost never as bad as you think they are."
Jody Maberry is back to talk about the importance of facing life's uncertain...
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Creating a Culture too Good to Quit from 2023-06-15T05:00
"If you are creating a culture of trust, it means you listen more than you speak."
April Whitson has developed cutting-edge programs to create...
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Building Relationships Through Shared Experiences from 2023-06-08T05:00
"Hospitality is friendship with a purpose."
Hospitality industry veteran...
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Vitality Hacks to Energize Your Life from 2023-06-01T05:00
"Systems and strategies help you raise your vim, vigor and passion for what you do."
David Lindsay, a dedicated athlete and former fighter, di...
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Transforming Theme Park Hospitality from 2023-05-25T05:00
"Recognizing that everything related to hospitality and guest experience can just keep going up is foundational to when looking at your own guest experience and hospitality...
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Building Authority and Thought Leadership from 2023-05-18T05:00
"The speed of trust is dramatically accelerated when you lead as a thought leader with something to teach rather than a company with something to sell."
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Finding Purpose in Laughter from 2023-05-11T05:00
"The one thing you can do that separates you from everyone else is talk about your life."
After years of corporate hustle and hard work, Shere...
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Curating a Brand with Flavor from 2023-05-04T05:00
"The best thing to do is just start doing something."
When the pandemic struck, Jake Buzaid and his cousin Dale embraced their entrepreneurial...
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Driving Impact through Sustainability from 2023-04-27T05:00
"Sustainability can drive so much across your business if you truly integrate it and support it in a proper way."
Have you heard the myths that sustainability o...
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Great Leadership Through Growth Mindset&Psychological Safety from 2023-04-20T05:00
"Learning by failure tends to leave scars, where learning by epiphany is about stars."
Skip Bowman is working to debunk the myths and share hi...
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Creating High Performance Teams from 2023-04-13T05:00
“Believing in your team members and treating them as professionals increases their productivity, engagement, and satisfaction.”
Scott Whitefor...
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From Basketball to Business Owner from 2023-04-06T05:00
"I learned that love and kindness, not just education, but loving, kindness, being kind to people can go a long way."
JJ Eubanks did not let a challenging background slow him dow...
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Opening Doors with a Great Attitude from 2023-03-30T05:00
"Don't let failure deter you. That would be my advice, is it doesn't happen overnight. You will fail. If you're going to be good, you're going to fail and you're going to fail a lot and be o...
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Efficiency in Networking and Communication from 2023-03-23T06:00
In this episode of Come Rain or Shine, Dave Benson shares about the power of connections and how that has impacted his work as an entrepreneur and software developer. Throughout his professional...
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Removing Distractions to Unleash Genius from 2023-03-16T06:00
"The very act of shining the light of your attention on something causes it to shift and change. So if somebody's coming in with a mindset that they've inherited and partly that they've kind of ...
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Create a Great Day One for New Hires from 2023-03-09T06:00
Jody joins me during this episode to share his secrets to building an effective onboarding process. Onboarding processes are a crucial element of employee retention. If you wan...
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Building a Cult Brand from 2023-03-02T06:00
In this episode of Come Rain or Shine, guest, Chris Kneeland, joins the show to discuss how a leader can build a passionate brand base.
The CEO of Cult...
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Disrupt the Status Quo from 2023-02-23T06:00
In this episode of Come Rain or Shine, guest, Angel Henry, joins the show to discuss her story and the power of empathy and inclusivity.
Coined a “ceiling breaker” with decades of pharmac...
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Pushing Yourself Beyond Your Limits from 2023-02-16T06:00
In this episode of Come Rain or Shine, guest, Domenic Moore, joins the show to discuss his story and the value of expanding your comfort zones.
An Events Director at Melbourne Connect and...
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The Science of Leadership Growth from 2023-02-09T06:00
In this episode of Come Rain or Shine, guest, Darja Gutnick, Co-Founder of Bunch, joins the show to discuss her story and the purpose of Bunch.
Started...
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There is Always a Way from 2023-02-02T06:00
In this episode of Come Rain or Shine, guest, Rani Puranik, Co-Owner, Executive Vice President, and Global CFO of Worldwide Oilfield Machine, joins the show to discuss her background, women in l...
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Clear Expectations Through Accountability from 2023-01-26T06:00
In this episode of Come Rain or Shine, guest co-host, Jody Maberry, joins the show to discuss accountability through the lens of clarity.
As the marketplace becomes more remote, setting c...
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Don’t Manage Your Team, Lead Them! from 2023-01-19T06:00
In this episode of Come Rain or Shine, Steven Howard, Creator of Humony Leadership and Caliente Leadership, joins the show to discuss modern trends in corporate leadership.
An award-winni...
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Teamwork Makes the Dream Work from 2023-01-12T06:00
In this episode of Come Rain or Shine, Nathan Thomas, former Australia water polo player who competed in the 2000 and 2004 Summer Olympics, joins the show to discuss leadership lessons learned f...
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Mange What You Can Control from 2023-01-05T06:00
In this episode of Come Rain or Shine, Alex Kopacz, Canadian bobsledder and the reigning Olympic co-champion in the twoman bobsleigh event, joins the show to discuss his legendary athletic caree...
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Make an Emotional Connection with Your Audience from 2022-12-29T06:00
In this episode of Come Rain or Shine, Theron Skees, Veteran Imagineering Creative Executive & Owner of The Designer’s Creative Studio, joins the show to his career journey and lesson learned fr...
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Why Aren't Smart People Happier from 2022-12-22T06:00
In this episode of Come Rain or Shine, Adam Mastroianni, a postdoctoral research scholar at Columbia Business School, joins the show to discuss the relationship between intelligence and happines...
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The Ingredients of Storytelling from 2022-12-15T05:00
In this episode of Come Rain or Shine, Jamie Dixon, storyteller extraordinaire, joins the show to discuss storytelling and drawing inspiration from cross-cultural experiences.
As a coach,...
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The Sociology of Hospitality from 2022-12-08T05:00
In this episode of Come Rain or Shine, Eleanor Erickson joins the show to discuss the sociology of hospitality and huddles at work.
When you’re managing a team working around the clock, y...
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Change Things Up from 2022-12-01T05:00
In this episode of Come Rain or Shine, Crystal Barrow, Certified Career Coach and Consultant, joins the show to discuss her career path and her current role as a career coach.
Before foun...
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A Trip Down Elm Street from 2022-11-24T12:18
In this episode of Come Rain or Shine, special guests, Clint Hill, and Lisa McCubbin join the show to discuss the history of President John F. Kennedy and Former First Lady Jacqueline Kennedy fr...
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Challenge the Moment from 2022-11-17T05:00
In this episode of Come Rain or Shine, author Michael Kiel joins the show to discuss his journey from rehab patient to a rehab specialist.
A gunshot survivor, Michael recalls the time his...
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Accountability Through Clear Expectations from 2022-11-10T06:00
In this episode of Come Rain or Shine, Jody Mayberry returns to discuss the importance of accountability through clear expectations.
In a metrics-driven world, we often have expectations ...
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Embrace the Forks in the Road from 2022-11-03T05:00
In this episode of Come Rain or Shine, Kristina Snyder, CEO, and Founder of Snyder joins the show to discuss her career journey and best practices for nurturing creatives.
As a creative c...
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Brand as Reputation from 2022-10-27T05:00
In this episode of Come Rain or Shine, Brenda Bence joins the show to discuss how to let your brand speak for your reputation.
While most associate branding with marketing, as Brenda expl...
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Take Your Best Shot from 2022-10-20T05:00:17
In this episode of Come Rain or Shine, Dre Baldwin, CEO, and Founder of Work on Your Game, inc., joins the show to discuss ‘Work on Your Game’ and its emerging influence.
After a 9-year p...
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Living a Fantastic Life from 2022-10-17T05:00:42
On this episode of Come Rain or Shine, best-selling author, Dr. Allen Steven Lycka joins the show to discuss his new book, “Living A Fantastic Life and Turning Points” and career as a transforma...
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Making Someone's Day from 2022-10-13T05:00:53
In this episode of Come Rain or Shine, Howard Prager, President of Advance Learning Group, joins the show to discuss the traits of encouraging leadership.
As an author, speaker, executive...
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The Psychology of Risk Management from 2022-10-10T05:00:37
In this episode of Come Rain or Shine, Gav Schneider joins the show to discuss risk management and the psychology of risk.
As the Group CEO of Risk 2 Solution and a renowned subject matte...
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Living Your Best Life from 2022-10-06T05:00:48
In this episode of Come Rain or Shine, Diana Noble discusses the ups and downs of being a serial entrepreneur.
As a business coach and consultant, Diana understands a thing or two about o...
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The Future of Outdoor Sports from 2022-10-03T05:00:15
In this episode of Come Rain or Shine, Danay Lea, Advisor to the CEO of the Abu Dhabi Security Exchange, discusses the future of outdoor sports.
As one who helps large companies solve pro...
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Leadership Through Clarity from 2022-09-29T05:00
In this episode of Come Rain or Shine, Jody and I dig into one of the leadership competencies concepts I am working on, specifically leadership through clarity.
One way I bring clarity is...
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Working From Anywhere from 2022-09-26T05:00:39
On this episode of Come Rain or Shine, Chelsea Brinkley, virtual executive extraordinary, joins the show to discuss the remote nature of entrepreneurship.
As one who wears many hats, Che...
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The Future of Feedback from 2022-09-22T05:00:16
In this episode of Come Rain or Shine, Adam Alfia joins the show to discuss his technology company, Feedback, and the value of personal assistance.
A respected businessman, Adam unpacks h...
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Embracing Resilience to Reduce Stress from 2022-09-19T05:00:42
On this episode of Come Rain or Shine, Dr. Deborah Gilboa, media personality and keynote speaker, joins the show to discuss the best ways to cope with stress.
A board-certified family phy...
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Embracing Radical Transitions from 2022-09-15T05:00
On this episode of Come Rain or Shine, Rob Salafia, Lecturer at MIT Sloan School of Management Executive Education Program, joins the show to discuss his career journey.
A former performi...
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Grassroot Gratitude from 2022-09-12T05:00:06
On this episode of Come Rain or Shine, retired Major General James Johnson joins the show to discuss Operation Gratitude.
As a senior executive with over three decades of leadership exper...
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Building Cross-Cultural Relationships from 2022-09-08T05:00:38
On this episode of Come Rain or Shine, Dr. Rajesh Kumar joins the show to discuss his journey to founding Global Strategic Advisory.
As an international business consultant, Dr. Kumar ha...
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Pricing Your Podcast from 2022-09-05T05:00:03
On this episode of Come Rain or Shine, Paul Klein, entrepreneur and podcaster, joins the show to discuss strategies for pricing your podcast.
The creator of Bizable TV, Paul encourages fr...
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Fostering Curiosity in the Next Generation from 2022-09-01T05:00:06
On this episode of Come Rain or Shine, Bob Eckert, CEO at New & Improved, joins the show to discuss the importance of fostering curiosity in the next generation.
An academic and constant ...
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You Never Know How Close You Are to Success from 2022-08-29T05:00:05
In this episode of Come Rain or Shine, Jody Maberry returns to talk about how to do the best you can in a world that continues to change.
As businesses have reopened and travel has increa...
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Resilient Women in Business from 2022-08-25T05:00:41
On this episode of Come Rain or Shine, Melinda Santiago, CEO of the Santiago Firm, joins the show to discuss the power of influential women in business.
A pure entrepreneur at heart, Meli...
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The Power of Learning to Give from 2022-08-18T05:00:44
On this episode of Come Rain or Shine, Jill Donovan, Founder of Rustic Cuff and author of The Kindness Effect, joins the show to discuss her career journey.
A former practicing and attorn...
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How to Live with Contagious Optimism from 2022-08-11T05:00:18
On this episode of Come Rain or Shine, Paul Zeitz, physician, epidemiologist, and advocacy expert, joins the show to discuss the value of positive thought.
An eternal optimist, Paul expla...
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Marry your Vision from 2022-08-04T05:00:05
On this episode of Come Rain or Shine, Andre Young, Founder of You Evolving Now LLC, joins the show to discuss his career journey.
A former athlete and mental health therapist, Andre unpa...
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Disrupt Yourself through AI from 2022-07-28T05:00:42
On this episode of Come Rain or Shine, Neil Sahota, IBM Master Inventor and United Nations AI Advisor, joins the show to discuss the evolution and future of artificial intelligence.
A ren...
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The Drive of Disney from 2022-07-21T05:00:05
On this episode of Come Rain or Shine, Jeffrey Barnes, best-selling author and Disney keynote speaker, joins the show to discuss leadership lessons from the life of Disney.
As Jeffrey cha...
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Uncovering Truths by Listening from 2022-07-14T05:00
On this special episode of Come Rain or Shine, Michael Reddington, President of InQuasive and Certified Forensic Interviewer, joins the show to discuss his passion for the security industry.
As ...
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Promoting Equality in Politics from 2022-07-07T05:00
On this special episode of Come Rain or Shine, Laura Mae Lindo, an activist and Member of the Provincial Parliament for Kitchener Centre, joins the show to discuss inclusion in education.
With w...
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Speak Effectively Across Cultures from 2022-06-30T05:00:01
On this episode of Come Rain or Shine, Heather Hansen, Founder of Global Speech Academy, joins the show to discuss cultural and verbal intelligence.
An advocate for global communications,...
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Celebrating the Bicentennial Episode from 2022-06-23T05:00
On this special episode of Come Rain or Shine, Jody and I return to reminisce about hitting the 200-episode mark.
With an average of one podcast a week for almost four years, there’s much...
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The Keys to a Great Story from 2022-06-16T05:00
On this episode of Come Rain or Shine, Matthew Luhn, author, storytelling consultant, and inspirational speaker joins the show to discuss his career as a filmmaker and storyteller.
A form...
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Life After Disney from 2022-06-09T05:00
On this episode of Come Rain or Shine, Michael Lyons, a freelance writer, and entrepreneur with Disney roots, joins the show to discuss his career and views on the writing process.
Like m...
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Preparing Youth for the Future from 2022-06-02T05:00
On this episode of Come Rain or Shine, Nate Clayberg, Founder of Career Adventure Academy, joins the show to discuss his role as a student mentor and career coach.
An economic developer a...
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Stay Curious from 2022-05-26T05:00
On this episode of Come Rain or Shine, Tamzin Lovell-Miller joins the show, as part of our Elevate Series, to discuss her career in digital art.
As a techpreneur, Tamzin explains the orig...
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Success Beyond the Spotlight from 2022-05-19T05:00
On this episode of Come Rain or Shine, Tim Schurrer, Host of the “Build a Winning Team” podcast and former COO of StoryBrand, joins the show to discuss his story and definition of success.
<... Listen
Return on Relationships from 2022-05-12T05:00
On this episode of Come Rain or Shine, Jody and Dan, return to discuss their Perks Community Cruise experiences.
Fresh off some stirring Q&A sessions, Dan explains the value of not only b...
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Raise Your Hand and Take a Risk from 2022-05-05T05:00:19
On this episode of Come Rain or Shine, Jody and Dan, are reunited on a Perch Community Cruise.
Fresh off a workshop, Dan unpacks the qualities of a few hand-raising risk-takers who distinguished...
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Invest in Onboarding from 2022-04-28T05:00
On this episode of Come Rain or Shine, Stephen Moss, Executive Mentor President of Executive Springboard, joins the show to discuss mentoring and onboarding strategies.
With over 30 years...
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Represent What You Design from 2022-04-21T05:00
On this episode of Come Rain or Shine, Johnie Hampton, Founder of Hampton Creative, joins the show to discuss his story and knack for branding.
An Oklahoma native, Johnie talks about how ...
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Hold On One More Day from 2022-04-14T05:00
On this episode of Come Rain or Shine, Sherry Winn, Two-Time Olympian, National Basketball Coach of The Year, and Amazon Three-Time Best Selling Author, joins the show to discuss her career evol...
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Redefining Leadership for the Rising Generation from 2022-04-07T05:00
Jeff Spahn, Founder and President of Leading Leaders Inc joins the show to discuss his new book, We the Leader.
In today’s marketplace, younger leaders see themselves differently. While o...
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Developing Financial Literacy and Mental Health from 2022-03-31T05:00
Lawrence Sprung, Mitlin Financial's Founder and Lead Wealth Advisor, joins the show to discuss mental health and suicide prevention.
As a financial entrepreneur, Lawrence explains his jou...
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A Novel Approach to Helping Kids Read from 2022-03-10T06:00
On this episode of Come Rain or Shine, Shel Curry, Senior Diversity Equity Manager with the Walt Disney Company, joins the show to discuss the production of her first book.
As the author ...
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Creating Value in Hopeless Places from 2022-03-03T06:00
On this episode of Come Rain or Shine, Peter Sage, Best Selling Author, Speaker, and High-Performance Coach, joins the show to unpack the importance of identity and perception in our lives.
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Teaching Trust to Today’s Students from 2022-02-24T06:00
On this episode of Come Rain or Shine, Stephanie Olson, CEO of The Set Me Free Project, joins the show to discuss her background and the inspirations before her organization’s mission.
As...
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Fine-tuning Your Emotional Intelligence from 2022-02-17T06:00
On this episode of Come Rain or Shine, Robin Hills, Director of EI4Change, joins the show to discuss practical applications of emotional intelligence. A specialist in using emotional intelligence t...
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Finding Their Niche from 2022-02-10T06:00
On this episode of Come Rain or Shine, Marla Isackson, CEO Of Ossa Podcast Network, joins the show to discuss her heart to help women find their voice.
After a productive marketing career...
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Finding Your Inner Calm from 2022-02-03T06:00
On this episode of Come Rain or Shine, Michelle Baker, former Director of Disney Institute and business leader at Disney Cruise Line, joins the show to discuss her career journey.
With ov...
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Remain Curious, Stay Connected from 2022-01-27T06:00
As our Elevate series continues, Bill Welter, former industrial engineer and founding Principal of MindPrep Resource Center, joins the show to discuss relevancy in an evolving work world.
How Do You Explain What You Do? from 2022-01-20T06:00
For many of us, we want to know who we are. We want to know who we will become, who will guide us along the way, and who we will eventually influence.
However, as Jody and I discuss in th...
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The Right Way to Run Your Business from 2022-01-13T06:00
Have you ever wondered if you’re where you want to be? In life? At work? With your career path?
If so, you’ve taken the first step towards reclaiming control of your vocational trajectory...
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The Pillars of Hospitality from 2022-01-06T06:00
When we talk about hospitality, we often discuss it as a skill rather than an occupation.
However, as award-winning concierge, Sarah Dandashy, discusses in this episode, hospitality is mo...
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Defining Innovation from 2021-12-30T06:00
We all know creation is a broad term.
The art spans thousands of occupations and captures the mindset behind new ideas.
But in the context of innovation, the advancement of creatio...
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Cloud Infrastructure in Business from 2021-12-23T06:00
We live in an ever-changing technological landscape. As time ticks on, more companies are employing cloud solutions over remote alternatives. At least they’re trying to.
However, as Kenne...
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Know Your Intelligence from 2021-12-16T06:00
When we discuss intelligence, we tend to think some people have it and others don’t as if the term is a one-sized-fit-all concept.
However, as today’s guest, Mark Oliver, shares in this e...
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The Great Resignation from 2021-12-09T06:00
We live in unprecedented times.
With the pandemic still ongoing, people are adjusting to new norms and rhythms. Amidst these cultural changes, significant social impacts are emerging espe...
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Invest in Your Infrastructure from 2021-12-02T06:00
When we talk about infrastructure, we often assume foundations and protocols.
But in this day age, infrastructure means much more than it did a couple of decades ago. As Steve Orrin, Fede...
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Listen to Understand from 2021-11-25T17:00
If you’re a regular, you may have noticed how many guests discuss active listening. After all, for leadership to succeed, it must integrate the voices of its target audience.
However, as ...
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It’s Okay to Not Be Okay from 2021-11-18T06:00
Life is hard. We all know this. But for many, it can be tough to admit, or even believe, it.
As Stacy Pederson, motivational keystone speaker and member of the Elevate Speaker Series, sha...
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Three Stages of Feedback from 2021-11-11T06:00
In today’s work climate, feedback can seem like an ambiguous term.
When do you give it? How often? How do you handle those resistant to it?
The answers aren’t always black and whit...
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The Empathetic Leader from 2021-11-04T05:00
As marketplace influencers, we tend to value select attributes over others. Rather than embrace diversity, we assume assertiveness and poise are chief indicators of successful leadership.
A Big, Beautiful Tomorrow from 2021-10-28T05:00
One of the most iconic influencers in modern history is Walt Disney. The man was a legend who saw the future in a completely different way than anyone else.
Yet, as a guest, Chad Emerson...
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Read to Lead with Jeff Brown from 2021-10-21T05:00
If you know me, you know I love reading. Not only does it empower the mind but strengthens decision-making and awareness among other things.
However, as guest Jeff Brown explains in this ...
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Advice on Starting Your Own Business from 2021-10-14T05:00
If you’ve ever been apprehensive about starting your business, you’re not alone. Not only does the endeavor require proxy and prowess but also a well-developed pathway to profit.
But the ...
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Give ‘Em the Pickle from 2021-10-07T05:00
One of my favorite customer service books is from legendary author and speaker Bob Farrell. In his book, ‘Give ‘Em the Pickle’, he discusses how to improve client satisfaction and retention thro...
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Ep 162 - Ben Burke from 2021-09-30T05:00
For most of us, we’re all about the numbers and bottom line; perhaps a few analytics but little beyond face value.
However, as Data Scientist and Engineer, Ben Burke, explains, to dream b...
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Getting Diverse Input on Your Ideas from 2021-09-23T05:00
Often when we discuss diversity, we promote inclusion and fairness from a recruiting perspective.
However, as Jody and I discuss in this episode, diversity not only applies to human reso...
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Improving the Onboarding Process from 2021-09-16T05:00
For many companies, valuable products and processes are essential to what they do. After all, you have to know your starting point and final destination to hit the bottom line.
However, o...
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Dealing with Self Doubt from 2021-09-09T05:00
We all have doubts and fear given we’re human and prone to weakness.
But what if I told you there were ways to deflect those doubts when you wanted to?
As Jody and I discuss in thi...
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Performance Driven Thinking from 2021-09-02T05:00
For many, performance and drivenness are two separate entities. One involves autonomy; the other desire.
However, as guest David Hancock shares in this episode, when these virtues collide...
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Make a Decision and Move Forward from 2021-08-26T05:00
In this era, more information is available than ever before. As such, many leaders often stall important decisions to secure more data to make a more informed decision.
However, as Jody a...
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The Value of Meditation and Mindfulness from 2021-08-19T05:00
When we talk about vocational leadership, we often allude to the importance of situational awareness. After all, to be effective, you must be discerning at the moment.
However, as Listen
The Freedom of Working a Side Gig from 2021-08-12T05:00
In the real world, we all need a real job. From rent to bills, every dollar counts; every cent matters.
However, in today’s worker market economy, more people are chasing freedom and bala...
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Easy Success and Shameless Self Promotion from 2021-08-05T05:00
When it comes to starting a side hustle, maturing passion into action is easier said than done. Not only do you have to work quickly but promote yourself and your mission in ways that reach and ...
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Value What You Need To Say from 2021-07-29T05:00
While leadership is an opportunity, it can also be a challenge. As many leaders can attest, how we motivate, how we facilitate, and how we change are all essential responsibilities.
Yet, ...
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You Get to Define Success from 2021-07-22T05:00
We all have ideas about success.
We think luxurious homes, stable incomes, dream jobs, stock options; the list goes on.
However, as Jody and I discuss in this episode, often our vi...
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How to Develop Connections with Purpose from 2021-07-15T05:00
Left to our own devices, almost all of us are driven by independence. We work hard trying to make a living and ends meet. Little do we realize the small things that exhaust us to the point of di...
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The Magic of Funland from 2021-07-08T05:00
They say a good story only needs a good storyteller.
If this is true, consider Chris Lindsley, today’s guest.
A writer of many hats, Chris Lindsley has 35 years of experience ser...
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Very Good and Poor Are the Same from 2021-07-01T05:00
When we consider the quality of our services, our expectation level can vary.
For instance, when someone says “very good” versus “excellent” job, generally we’re satisfied with either out...
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The 'Why' Behind Your Words from 2021-06-24T05:00
No question, words have a lot of power and potential. Especially in a recovering, post-COVID world, how and what we communicate is more imperative than ever.
Yet, as a renowned communicat...
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The Five Whys from 2021-06-17T05:00
As we’ve discussed in prior episodes, asking the right questions can make or break your business.
What processes and products should we adapt? Who should we hire to handle these responsi...
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Take Big Risks in the Little Things from 2021-06-10T05:00
I know I’ve said it ad nauseam, but I’ll say it again: People who take the initiative create their luck.
Take today’s special guest, Dave Alpern, for instance. After starting his career ...
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What Will You Be Known For? from 2021-06-03T05:00
If you’re a regular listener, you know I love to talk about legacy.
Legacy in business, legacy in our families, legacy in our networks – no question, what we experience is often influence...
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Creating Benefits to Improve Your Culture from 2021-05-27T05:00
When we talk about benefits, we often discuss security and tenure given most companies attempt to retain talent through personal investment.
However, as Jody and I discuss in this episod...
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Creating Your Own Opportunities from 2021-05-20T05:00
As I often say on this podcast, if you want to advance, you can't stay idle. While baby steps are often the key to progress, if you don’t commit to knowing those steps, reaching, even knowing yo...
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Adjusting to Transition from 2021-05-13T05:00
For most of us, our tendency at work is to focus on current or new opportunities. While the final chapter of our career may prompt a thought or two, seldom do we consider how our passions inters...
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The Hard Work of Being a Leader from 2021-05-06T05:00
We all know to do a job well, you have to work hard; to achieve success, you not only have to exercise effort , but discipline and commitment.
However, as Jody and I discuss in this episo...
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Imagineering in the Classroom from 2021-04-29T05:00
In this special episode, Steven Grant, Director of Architectural Studies in Themed Environments Integration at the University of Florida College of Design, Construction, and Planning, joins the ...
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The Power of Emotional Presence from 2021-04-22T05:00
As the chaos of COVID-19 winds down, many are slowly adjusting to normality. While some are still quarantined, for most, the relational aspects of work are becoming more relevant.
Yet, as...
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The Value of Respect in Leadership from 2021-04-15T05:00
When we discuss vocational leadership, many assume the term implies respect and honor. And to be fair, this should be the case no matter the endeavor.
However, as guest, Chip Huth, explai...
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Do You Have an Executive Presence? from 2021-04-08T05:00
Until recently, I would often quote executive presence without being able to define it. Like many, I understood what the term signified but struggled to describe it in conversation. However, aft...
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Creating Your Own Luck from 2021-04-01T05:00
If you’ve tuned into the show lately, you've likely noticed the theme of successful entrepreneurs creating their luck to be reoccurring.
Such premise has proven true for Savannah Turner, ...
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The Key to Building Your Legacy from 2021-03-25T05:00
As recent guests have reminded us, our career trajectories don’t travel in straight lines. Sometimes, we know what we want to become as kids or young adults; other times, we think we know what w...
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Pursue the People Behind Your Passions from 2021-03-18T05:00
I’ve said it before and I’ll say it again: Our paths to success don’t follow straight lines but evolve through unexpected twists and turns.
Take today’s guest, Greg Spillane, for instan...
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Maturing as a Frontrunner from 2021-03-11T06:00
In business, leaders often take risks based on past experiences. From problem solving and performance to resourcing and communal engagement, the art of decision-making can be complex as markets ...
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Shaking Up Your Career from 2021-03-04T06:00
As much as we love adventure, we also love stability. Especially in this COVID era, people are drawn to safe places like never before.
One exception to this norm is today’s guest, Sandy S...
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Maximizing Your Potential from 2021-02-25T06:00
We all have a purpose; we all have potential.
Yet, as Andy Storch explains, to maximize this potential, we must first turn strategy into action. For instance, to better develop our caree...
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Being Yourself is the Best Marketing Strategy from 2021-02-18T06:00
When we consider personal branding, we often view it through a self-centered lens. In a world that preaches authenticity - to “be yourself” - applying the phrase can be difficult especially in t...
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Defining the Value of Excellence from 2021-02-11T06:00
When we consider success, we often view it through the lens of achievement. We think of steps to improvement, promotion, advancement – anything that can lead to more money, power, and influence....
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Your Love Language with Money from 2021-02-04T06:00
Be honest: You like money.
You like to make it; you like to spend it; you may even like to invest it. But what if I told you: You can have a love language with money without actually lovi...
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Resolutions, Habits, Goals, and Why They Matter from 2021-01-28T06:00
I’ll be honest: I’m not a fan of New Year’s resolutions.
While I understand why they exist, as I’ve discovered, it’s human nature to overcommit to large-scale changes and overlook the sma...
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Branch Out Your Creativity from 2021-01-21T06:00
For most of us, the story of our talent doesn’t follow a linear pathway.
As my guest, David Fernandez, attests in this episode, our creativity is a product of experiences and journeys, so...
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Redefine Success from 2021-01-14T06:00
When we hear ‘success’, we tend to think about an increase in something positive, whether money, pleasure, or opportunities. I know when I was younger, my idea of success was often rooted in fin...
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The Power of Differentiation from 2021-01-07T06:00
As we step into 2021, anticipating change is only natural. Especially after a difficult 2020, most are hopeful for fresh opportunities and better things to come.
While resolutions are man...
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Laser Focus from 2020-12-31T06:00
On this episode of ‘Come Rain or Shine’, guest, Katharine Manning, joins the show to discuss her background as a former attorney-advisor, the value of laser focus, and handling trauma in the mar...
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Responsible Recruiting from 2020-12-24T06:00
On this episode of ‘Come Rain or Shine’, guest, Bretton Putter, joins the show to discuss his background and the importance of responsible recruiting.
As an expert on healthy corporate cu...
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Make the Most of Working From Home from 2020-12-17T06:00
For most of us, working from home has been a notable perk of 2020. Despite COVID-19’s impact on processes and procedures, I’m sure many would agree the adaptions have been worth the effort. Howe...
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Change the Rules of Your Job Search from 2020-12-10T06:00
No question the current hiring landscape is a real challenge. From differentiating your portfolio to selling your attitude, if you're a job seeker, you know how hard proving your intangibles can...
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Building Blocks: The Importance of Diversity and Inclusion. from 2020-12-03T06:00
Dr. Steve Yacovelli, the Gay Leadership Dude ™ joins me to discuss the all-important topic of diversity, inclusion, and belonging.
A Ph.D. in Instructional Technology and Distance Educati...
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You are a Masterpiece in Progress from 2020-11-26T06:00
Today, on Come Rain or Shine, Jeff Steinberg, recording artist and motivational speaker, joins the show to discuss his testimony.
Born with no feet or hands, Jeff’s life message is two-fo...
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How to Stand Out When You Work Remote from 2020-11-19T06:00
In an increasingly distant working world, standing out can be difficult. With much activity happening behind screens and closed doors, many people are struggling to engage interactively and thin...
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Embracing Authenticity from 2020-11-12T06:00
Kerri MacPherson, a former 20 year Disney cast member, joins me today to share her story. Originally from Melrose, MA, Kerri entered the wonderful world of Disney through the Disney University P...
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Life After Getting Laid Off from 2020-11-05T06:00
2020 has been an unprecedented year. Even those working for the most magical place on earth were not spared. In light of the 28,000 cast members that were recently let go, Jody and I want to add...
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Resilient by Nature from 2020-10-29T05:00
Today, on the episode of ‘Come Rain or Shine’, Reggie Williams, ex-NFL linebacker, former Disney executive, and social reformer joins the show to discuss his new book, ‘Resilient by Nature’.
... Listen
Making the Move to Executive Leadership from 2020-10-22T05:00
We are tackling another listener question. Megan asked us about making the move into executive leadership. Jody and I are unpacking how to position yourself, the necessary characteristics, and w...
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A Creative Way to Give Feedback from 2020-10-15T05:00
For many people we work with, they don’t know where they stand. While most have a sense of what they do well, not all know what they can do better.
As Jody and I discuss in this episode, ...
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Become an Action Oriented Leader from 2020-10-08T05:00
Jody and I are exploring what it means to be “Action Oriented” and how that can and will set an individual apart, whether in leadership or a support role.
What does it mean to be action-o...
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Just Say Yes from 2020-10-01T05:00
Despite our differences, chances are we can agree that for everything, there is a season – a time to say ‘yes’ and a time to say ‘no’.
Listen
What It Takes To Be A Standout from 2020-09-24T05:00
John Walsh and I are discussing his new venture and what it takes to be a Standout.
From homelessness and a lack of direction to working his way to an executive at Disney to entr...
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Role Modeling Helps Build Culture from 2020-09-17T05:00
Jody and I discuss the importance of role modeling and the domino effect it has on culture.
For many organizations, morale is secondary to the bottom line. While most admit a strong cultu...
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Making the World a Better Place Through Gamification from 2020-09-10T05:00
I am joined by Tim Chandler, Co-Founder of PurposePlay, who is making the world a better place through gamification.
Inspired by a 2018 mission trip to Uganda, Tim and his team created a ...
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How to Do Something Truly Innovative from 2020-09-03T05:00
For entrepreneurs, Kiirsten May and Alex Varricchio, creative solutions are more than just creative concepts.
As co-owners of UpHouse, a marketing agency dedicated to effective b...
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Continuous Improvement from a Customer's Perspective from 2020-08-27T05:00
Jody and I are taking a quick look at the importance of Continuous Improvement within an organization.
It can be hard to experience what your customer encounters when you view your organi...
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Embrace the Bad Days from 2020-08-20T05:00
Jody and I discuss the best ways to deal with bad days at work.
Inspired by our recent conversation with Millennial Whisperer, Chris Tuff, there are healthy perspectives we can e...
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How Crisis Can Be The Catalyst to Change from 2020-08-13T05:00
Chris Tuff joins the show to discuss his road to success.
A Vanderbilt graduate, Chris talks about lessons learned in his early career and how they shaped his path moving forward. An acco...
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How's the Culture in Your Kingdom from 2020-08-11T05:00
Today, Jody and I discuss my first book release called How’s ...
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Creating Your Own Opportunities and Taking Initiative from 2020-08-06T05:00
Huda Idress joins us today to share her international educational and entrepreneurial journey.
Huda was raised in Saudi Arabia by Pakistani parents. She moved to Toronto to pursue her edu...
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Lessons From 100 Episodes from 2020-07-30T05:00
Jody and I discuss the milestone of reaching one-hundred podcasts.
While the show has found its stride as of late, the journey to success did not happen overnight. From the start, we had ...
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How Fear and Shame Effects Leaders from 2020-07-23T05:00
Illustrator, Vesper Stamper, joins me to discuss her story and views of leadership.
An illustrator with over 20 years of experience, Vesper explains her origins as an artist as well as he...
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Maintaining Culture With Remote Workers from 2020-07-16T05:00
No question, the coronavirus has had a huge impact on our economy. From temporary leaves to distance working, if you're listening to this, chances are you’ve had to adjust in some way.
Wh...
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The Importance of Healthy Relationships, Empowerment, and Delegation from 2020-07-09T05:00
Dr. Eric George joins me to discuss his story as well as relational trends in today’s economy.
A man of many hats, Dr. George has experience across multiple realms. Not only is Dr. George...
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A Change in Comedy from 2020-07-02T05:00
Special guest, Jacob Chancelor, joins me to discuss his story as well as a special project he’s working on.
A former Disney cruise ship entertainer, Jacob discusses his transitio...
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How to Get Your First Break from 2020-06-25T05:00
Have you ever wondered how to get your ‘in’ in a company? What qualifies one candidate above another in a given job search?
If so, you’re not alone. After all, in a sea of resume...
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Get Ahead by Being Resourceful from 2020-06-18T05:00
Chelsea Brinkley, an entrepreneur and rock star executive assistant, is sharing her journey today.
At the age of 29, Chelsea embarked on the journey of remote work after experiencing corp...
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You Create Your Own Opportunities from 2020-06-11T05:00
Opportunities. It’s easy to want them, much harder to chase them.
I know when I was younger, there were times I passively wished for certain outcomes hoping they would fall in my lap. I t...
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Plan Your Work and Work Your Plan from 2020-06-04T05:00
Cynthia Blackwell of Cynthia Blackwell Consulting joins in to discuss her corporate story and current work.
As a business coach, mentor, and keynote speaker, Cynthia has the uniq...
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Adding a Side Gig to Your Regular Job from 2020-05-28T05:00
When we talk about the coronavirus, we often talk about the negatives and negatives alone. Health concerns, economic trends, first-world convenience issues – clearly it’s been a hindrance for ma...
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Being Creative with New Ideas from 2020-05-21T15:37:21
In trying times, often the best ideas are the most creative. With many companies suffering due to current health and economic issues, entrepreneurs and business leaders around the world are havi...
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The Impact of Conflict and Candor from 2020-05-14T05:00
One of the hardest aspects of leadership is understanding and resolving conflict. For some leaders, the issue isn’t so much the problem itself, but the perception of surrounding context. If conf...
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Making the Most of Video and Media Appearances from 2020-05-07T05:00
Michelle Burdo, owner and CEO of The Burdo Media Group in Orlando, Florida, discusses her corporate story and her current work.
As Michelle explains, it’s difficult for most peop...
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Life Lessons From A Police Officer from 2020-04-30T05:00
Garrett Bake joins us to share his story and lessons learned along the way.
Having worked as a police officer for 15 years, Garrett has experienced much in terms of professional success; ...
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Positivity Is Contagious from 2020-04-23T05:00
Lou Mongello, Walt Disney World author, podcaster, speaker, and entrepreneur, talks about the silver linings in this current season.
In times like this, it’s easy to focus on lim...
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Overcoming Imposter Syndrome and Limiting Beliefs from 2020-04-16T05:00
Disney engineer Elaine Schomburg LaFleur joins in to tackle the issue of Imposter Syndrome; and especially how it can impact women and their careers.
Despite having success and experience...
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Behind The Scenes With Magical Vacation Planners from 2020-04-09T05:00
Jamie and J.J. Eubanks, founders and owners of Magical Vacation Planners, join me today to share their journey from a pro basketball player and stay at home mom to successful entrepreneurs.
... Listen
From Dream to Detail with Magical Vacation Planners from 2020-04-02T05:00
Kortni Canada and Beth Smith from Magical Vacation Planners discuss the company’s history and legacy.
Inspired by Walt Disney’s famous words, “All our dreams can come true if we ...
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Lemons to Lemonade episode 7 from 2020-03-26T22:05:45
Episode 7 of the daily Lemons to Lemonade podcast.
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Entrepreneurship the Disney Way with Michael Goldsby from 2020-03-26T05:00
Mike Goldsby, co-author of Entrepreneurship the Disney Way, discusses the book and why he wrote it.
As Goldsby explains, Disney’s rise into one of the most innovative 20th centur...
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Leading Yourself First from 2020-03-19T05:00
Leading others may be front of mind when most think of leadership, but leading yourself first is the foundation a true leader builds on.
In today’s episode of Come Rain or Shine,...
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How to Handle a Crisis from 2020-03-16T01:51:38
On this special episode of Come Rain or Shine, Lee Cockerell, my father and retired EVP of Walt Disney World, joins me to talk about how to handle a crisis.
Here are four steps to keep i...
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Building The Right Environment For Employees To Thrive from 2020-03-12T05:00
On this special episode of Come Rain or Shine, Jason Treu, a business and executive coach, joins the show to discuss concepts of leadership.
As mentioned in prior episodes, a great compan...
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Choosing Your Values from 2020-03-05T06:00
When it comes to building a healthy work culture, the answer starts and ends with value. While leading with virtue is critical and dependent on the leader, to arrive at that point, one must know...
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Giving Rewards And Recognition To Your Team from 2020-02-27T06:00
For most of us, we value recognition and achievement in our work. While tangible perks are nice, the audible reward of encouragement is a powerful motivator we aspire to hear.
Un...
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Handling Complex Work Situations from 2020-02-20T06:00
On this special episode of ‘Come Rain or Shine’, mystery guest Matt joins in to discuss leadership lessons in complex working situations.
Regardless of your occupation and title, there ar...
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The Ride Of A Lifetime from 2020-02-13T06:00
In this book review episode, Jody and I discuss “The Ride of a Lifetime” by Robert Iger.
After becoming the CEO of The Walt Disney Company in 2005, Iger didn’t waste any time mak...
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Clarity of Expectations from 2020-02-06T06:00
Whether you’re a supervisor, middle manager, or entry-level employee, clear expectations are crucial to establishing a healthy work culture. From the timing of communication to the medians used,...
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Lessons From Consulting In Peru from 2020-01-30T06:00
We’re talking about consulting engagement in this episode.
For Valerie and I, these represent a large part of what we do these days. Having recently returned from a trip to Peru,...
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Creating Clarity Through A Mastermind from 2020-01-23T06:00
Mike Simmons, Founder of Catalyst Sale, joins me to discuss takeaways from our recent mastermind conference.
When it comes to serving as an entrepreneur, it’s easy to get bogged ...
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Inheriting a Team from 2020-01-16T06:00
During my time at Disney, one of the big advantages we had was mobility – being able to move talented people from one team to the next.
However, in a typical corporate setting, transition...
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The Value of a Book Club from 2020-01-09T06:00
When we talk about occupational learning, we often think of workshops, conferences, and training seminars.
However, as I learned at Disney, having an after-hour book club can be a refresh...
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Book Review: Extreme Ownership from 2020-01-02T06:00
When it comes to leadership content, there’s nothing new under the sun. If a topic can be derived, chances are it has been discussed. However, as I’ve learned in recent years, there are many uni...
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What Should Happen Onstage vs. Backstage from 2019-12-26T06:00
Creating an immersive customer experience does more than just show consumers a good time. Today, Jody and I discuss the value of an onstage vs backstage mentality.
Often our cust...
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Defining Corporate Behaviors from 2019-12-19T06:00
Have you ever wondered why we separate behaviors and results when we talk about leadership?
I know in my experience, I see many talking about leadership and results and leadershi...
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Q&A: Employee Recognition&Leadership Development from 2019-12-12T06:00
In this Q&A episode, Jody and I tackle write-in questions concerning leadership development, employee recognition, and brand definition.
With leadership development, it’s importa...
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The Power of Deep Listening from 2019-12-05T06:00
Oscar Trimboli, author of “Deep Listening: Discover the Five Myths of Listening”, joins in to discuss his background and perspective on listening.
From an early age, Oscar has be...
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Building Culture Through Behavior from 2019-11-28T06:00
For many companies, control is exercised through power. From systems of hierarchy to reciprocity, if there is a cultural pathway, chances are it hinges on results over relationships.
The Psychology of Safety from 2019-11-21T06:00
Have you ever wondered why we’re often afraid of being excluded? Why we’re wired to feel safe where we’re at?
If so, congratulations. Not only are you human, but aware of your need for a ...
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Making the Most of Meetings from 2019-11-14T06:00
As an executive turned entrepreneur, I admit: It’s nice not having to attend many meetings these days. Having led many during my tenure at Disney, I discovered while meetings on paper can be ben...
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Advice for Student Graduates from 2019-11-07T06:00
In this episode, Dan Cockerell and host, Jody Maberry, tackle questions received from Auburn graduates.
Such questions include, “What piece of advice do you wish someone had told you when...
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Special Episode: The History of Walt Disney’s Birthplace from 2019-11-04T06:00
In this special episode, Dan Cockerell joins Maria Massad, Director of Social Media and Digital Partnerships for Walt Disney Birthplace and Jay Williams, Managing Director of Walt Disney Birthpl...
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Let's Fix Work from 2019-10-31T05:00
We’re talking with special guest Laurie Ruettimann in this episode. Laurie has a podcast called Let’s Fix Work where she shares about the world of work and how companies operate.
The Importance of Cultivating Curiosity from 2019-10-24T05:00
Whenever I talk about open doors, there are two principles I often emphasize: 1) ask questions and 2) dig past initials assumptions. But there’s a third I suggest we, as leaders, consider – the ...
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Creating Cultures of Happiness from 2019-10-17T05:00
If you were elected mayor of a small town, how would you create a happier environment? Would you focus on funding and implementing legislation or would you consider social reforms to improve the...
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Creating Healthy Office Dynamics from 2019-10-10T05:00
Remember the movie ‘Office Space’? It’s one of the greatest cult classics about workplace dynamics.
In this episode we're talking not so much about the movie, but how we can facilitate he...
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Choose Your Own Service Adventure from 2019-10-03T05:00
As a kid, one of my favorite reads was the ‘Choose Your Own Adventure’ series. Unlike other books, these fascinated me. Not only did I get to play the protagonist, but also determine the plot of...
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Rethinking Creativity and Innovation from 2019-09-26T05:00
When we think about creativity, we often think of select professions and skillsets. For instance, one might associate an accounting job as non-creative and a designer job as creative.
But...
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Do The Things Only You Can Do from 2019-09-19T05:00
In past episodes, you may recall Jody and I discussing the Eisenhower matrix, a grid separating tasks into four components based on urgency and importance.
Returning to that topic, I’d li...
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The Value of Meaningful Conversations from 2019-09-12T05:00
As business leaders, meaningful conservations are critical.
While many think these conservations are functions of position, in reality, the most important interactions are ignited by an...
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Guidance on Finding the Right Mentor from 2019-09-05T05:00
For many, mentorship is a complicated topic.
From finding time to connect to knowing who to look for, no question, the pursuit of a role model can seem like an uphill battle at times.
... Listen
Pursuing Change Through Self-Education from 2019-08-29T05:00
After hearing from Dan Miller in our last episode, Jody and I welcome Nicole Cutrufo, Founder and CEO at Doitwell, to share her story.
A graduate of the Rosen College of Hospitality Manag...
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When Your Purpose Meets Passion from 2019-08-22T05:00
On this special episode, Dan Miller, author of “48 Days”, joins Jody and I to discuss his background and leadership philosophies.
According to Miller, one of the biggest challenges vocati...
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Three Things to Make a Change Stick from 2019-08-15T05:00
This is part two to our previous episode “Four Keys to Implementing Change” but in this episode, we’re talking about what needs to happen to make these changes actually happen.
The fact i...
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Four Keys to Implementing Change from 2019-08-08T05:00
Change is continuous. As technology improves, our organizations will have to adjust.
Implementing change is never easy.
At Disney, we walk the line between doing what has made us...
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Connect With a Younger Generation from 2019-08-01T05:00
As mentioned in past podcasts, knowing your audience is essential to quality leadership. To better a product or service, oftentimes, this can’t happen without customer engagement.
But as ...
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Using Design Thinking In Your Business from 2019-07-25T05:00
It’s been said there’s nothing new under the sun. If a concept can be created, chances are it’s already been created.
However, as a public speaker, I’m finding if there is something new, ...
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After-Action Reviews from 2019-07-18T05:00
Our businesses are cycles. While projects may vary, many companies will prioritize annual events to boost morale, engagement, and productivity.
However, as I learned during my Disney tenu...
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The Difference Between Important and Urgent from 2019-07-11T05:00
When it comes to time management, one of my favorite tools is the Eisenhower Matrix – a grid breaking down tasks into four components: urgent and important, urgent and not important, not urgent ...
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Preparing Students for Their Future from 2019-07-04T05:00
As many can admit, preparing teens for their future is easier said than done. While high schools aim to academically equip students for college, as parents, it’s a bit more ambiguous.
Sho...
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Why You Should Run Your Own Race from 2019-06-27T05:00
As leaders, we often live for pressure or by pressure - the pressure to succeed, the pressure to compete, the pressure to be happy and so forth. But lately I’ve been wondering if we, in busines...
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7 Things I've Learned in the Last Year from 2019-06-20T05:00
After discussing lessons learned at Disney in my last episode, today I want to talk about what I’ve learned since Disney.
For starters, I have a better understanding of what I kn...
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6 Lessons I Learned While at Disney from 2019-06-13T05:00
As a former Disney executive, I learned a great deal during my tenure. From the four ‘magic’ keys to checklists and shortlists, the array of knowledge acquired through thirty years of experience...
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Making Dreams Come True with Big Ideas from 2019-06-06T05:00
Back in the late 2000’s, one of the promotions we ran at Disney was The Year of a Million Dreams, a promotion in which theme parks guests could be selected to win one of many prizes. The idea ce...
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How Attitude and Consistency Can Help You Create Your Own Luck from 2019-05-30T05:00
I used to think attitude was everything and that positivity was the greatest way to overcome adversity; however, after recently speaking at a Junior Achievement conference in Cordova, Argentina,...
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How The Small Things Have A Big Impact from 2019-05-23T05:00
As leaders, we like to think big picture and big change, measuring our worth by accomplishment and how many we inspire.
But in business, often the greatest effect we have doesn’t occur in...
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Being Proactive During Difficult Situations from 2019-05-16T05:00
When it comes to the four keys, one of the common themes in each is proactivity.
To be proactive, a leader must anticipate change and engage challenging situations as they happen. Often w...
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Staying In Focus from 2019-05-09T05:00
As the job market continues to saturate, more and more companies are focusing on their internal culture. By 'internal culture', I mean a comfortable, charismatic environment aimed at attracting ...
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How to Have Effective One on One Meetings from 2019-05-02T05:00
We are so busy it often leads to poor one on one meetings.
Usually, we get together and just work our way through as many topics as quickly as we can. We only cover the surface of any of...
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Do You Have a Problem or Dilemma? from 2019-04-25T05:00
To keep a team operating smoothly, you need to understand the balance of recognizing and rewarding individual performance and team performance. You get what you reward, so you have to find a way...
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Exceptional Expectations from 2019-04-18T05:00
As leaders, sometimes the hardest challenges we face involve employees resistant to guidelines and/or change. We understand most people are honest, but to avoid complex disciplinary situations, ...
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Making the Shortlist from 2019-04-11T05:00
Have you ever been called into an office by a boss not knowing what the meeting was about? Perhaps you’ve worked in a position for years only to find yourself directionless wondering what it wou...
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Reward People for Speaking Up from 2019-04-04T05:00
On this episode of Come Rain or Shine, I am going to answer a series of questions from someone who took part in the Disney College Program.
When new people come into the organiza...
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Leadership Lessons from a Soccer Championship from 2019-03-28T05:00
Recently, my son's soccer team won the Florida 2A state championship.
After they won, I took a step back to figure out how this team made it all the way to the final and won. There were ...
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A Role Model Worth Following from 2019-03-21T05:00
After previously discussing the power of empowerment, I want to talk about ways we can inspire through role modeling.
In life, anyone can be a role model. From a senior executive...
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The Power of Empowerment from 2019-03-14T05:00
After previously discussing two modes of decision-making, I want to talk about ways we can empower our work cultures.
While making decisions is hard, inviting others into the pro...
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Announcing the Leading Your Kingdom Cruise from 2019-03-12T19:38:04
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Models for Decision Making from 2019-03-07T06:00
Today I want to talk about two modes of decision-making.
The first mode is situational decision-making. Here it’s important to employ quality standards, whether they are the four keys (i....
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The Alternative Workplace: How to Integrate Remote Workers from 2019-02-28T06:00
Today I want to talk about remote workers and how to manage them within our realms of influence.
As technology continues to advance, so is the need for alternative workplace solu...
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Training Tracks: How to Keep Our Work in Line from 2019-02-21T06:00
After previously discussing the value of common cause, today I want to talk about what training is what it should look like in today’s work world.
Before we train new employees, ...
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The Case for Common Purpose from 2019-02-14T06:00
After previously discussing the value of checklists, today I want to talk about the importance of common purpose.
For most employees, understanding function isn’t hard. As long a...
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The Power of Checklists from 2019-02-07T06:00
After previously discussing technology and its impact on work culture, in this episode, I emphasize the power of checklists.
While checklists may seem like a monotonous topic, th...
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Smart Work in a Smart World from 2019-01-31T06:00
After previously detailing our last foundational key to corporate success, on this episode, I discuss technology and its impact on work culture.
Regardless of what key (safety, courtesy, ...
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Solving the Deficiency in Efficiency from 2019-01-24T06:00
After previously discussing the third key of show, in this episode, I rejoin the podcast to discuss our fourth and final key, efficiency.
While making the right decision is important, und...
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Immersing the Guest in the Show from 2019-01-17T06:00
After previously discussing the second key of courtesy, in this episode, I rejoin the podcast to discuss our third key, show.
Once people are safe and secured in a highly courtesy environ...
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Setting Courtesy Expectations from 2019-01-10T06:00
After previously discussing the first key of safety, in this episode, I rejoin the podcast to discuss our second key, courtesy.
While safety comes first, having guidelines and setting beh...
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The Relationship Between Safety and Culture from 2019-01-03T06:00
If you’ve ever wondered what Disney considers its greatest quality control measure, safety, far and away, tops the list.
After previously unveiling the four keys Disney uses to create mag...
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The Four Keys to a Great Customer Experience from 2018-12-27T06:00
At Disney World, we used Four Keys to engineer a great experience for every guest.
- Safety
- Curtesy
- Show
- Efficiency
We call them the four qual...
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Creating Clarity in Communication from 2018-12-20T15:48:58
If you’ve ever wanted to know how to better lead through effective communication, you must hone the bottom line of your expectations.
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The Value of Round Table Discussions from 2018-12-13T06:00
Before speaking to the executive team, I like to spend time with frontline employees.
If you want to find out what's...
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Prioritize Your Work to Impact Your Culture from 2018-12-06T06:00
At Disney, I was responsible for 12,000 cast members. Jody and I talk about how I prioritized things.
Everyone has the same amount of minutes in a day to get things done. It’s just about ...
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Managing Culture When Your Organization Grows from 2018-11-29T06:00
On this episode, we talk with Simon Little of Studio STL in Port Townsend, WA. Simon runs a business that used to be just himself and has now grown to sever...
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How to Get the Feedback Every Leader Needs from 2018-11-22T06:00
We all need feedback to get better. Feedback usually goes from supervisor to employee but sometimes it’s good to have feedback going the other direction too - employee to supervisor. However, th...
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Serving Everyone as an Individual from 2018-11-15T06:00
We had a listener question on this episode about food allergies and how Disney World works with that. Disney does an excellent job working with food allergies from a real and perceived risk and ...
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How to Find Out What is Going on in Your Organization from 2018-11-08T06:00
The one thing I used to worry about at the Magic Kingdom is that I had a blind spot or something I wasn’t aware of going on in the park. I wanted to do my best to know what was going on on the f...
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How to Turn Values into Action from 2018-11-01T05:00
In leadership, you can have as many values as you want but if you don’t put actions and behaviors in line with those values, they don’t mean anything.
It seems the values of an organizati...
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Three Elements of Great Feedback from 2018-10-25T05:00
I just came back from a trip to Zurich where my dad and I did some consulting for a company. They mostly wanted to discuss how to give effective feedback.<...
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Balance is a Part of Culture from 2018-10-18T15:25:44
Balance is the holy grail of life and I don’t know if we’ll ever really find it.
A concept I learned a long time ago...
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Creating Magic Moments for Employees from 2018-10-11T05:00
Disney goes out of their way to create magical moments for guests but what about for the employees?
If you’re going to do something for your guests you need to give a taste of that to you...
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Creating Disney Magic from 2018-10-04T05:10
A special guest this week is my father, Lee Cockerell, who is the retired Executive VP of Disney World. We pulled some questions to ask him.
A leadership lesson Lee learned from being a p...
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The Power of Feedback from 2018-10-04T05:05
I’ve been preparing for a trip to Zurich where I’ll meet with a consulting company for pharmaceutical companies.
Whe...
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Introduction to Come Rain or Shine from 2018-09-30T21:19:35
The name of the podcast came from the idea that “Come Rain or Shine”, a leader has to show up every day to be there for their people, bring energy, and an optimis...
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