A Close Look at the CFPB’s Statement on Providing Financial Products and Services to Limited English Proficiency Consumers - a podcast by Ballard Spahr LLP

We are joined by Ena Koukourinis, Senior Counsel in the Bureau’s Office of Fair Lending and Equal Opportunity, and Frank Vespa-Papaleo, the Office’s Deputy Director. We discuss the statement’s background and goals, the fair lending and UDAAP concerns the statement seeks to address, key aspects of the guidance it provides, and Bureau resources available to industry concerning LEP consumers. 

Chris Willis, Co-Chair of Ballard Spahr’s Consumer Financial Services Group, hosts the conversation.

Further episodes of Consumer Finance Monitor

Further podcasts by Ballard Spahr LLP

Website of Ballard Spahr LLP