442: Terrible Customer Communication - a podcast by Adam and Jeannie

The specific words and phrases you use can be received quite poorly. That's why companies should prepare training for their employees, and leaders should learn in advance what works and what doesn't.
Learn more about your ad choices. Visit megaphone.fm/adchoices

Further episodes of Crack the Customer Code

Further podcasts by Adam and Jeannie

Website of Adam and Jeannie