454: The War Between Efficiency and Experience - a podcast by Adam and Jeannie

The tension between customer service and efficiency creates many problems, and you'll hear about some interesting examples in this episode. What's more, Jeannie and Adam will discuss the possible solutions, so tune in if this age-old problem has been bothering you as well, so you can finally get rid of it.
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Further episodes of Crack the Customer Code

Further podcasts by Adam and Jeannie

Website of Adam and Jeannie