How Design Can Make Healthcare More Human - a podcast by IDEO U

Chris Waugh, Chief Innovation Officer at Sutter Health, and Suz sat down to discuss how service design can radically and rapidly change the ways healthcare is delivered, making it more personalized and a better experience for patients.

Interested in learning more about journey mapping and designing innovative experiences? Learn more about our Human-Centered Service Design course: https://ideo.to/service-design

Further episodes of Creative Confidence Podcast

Further podcasts by IDEO U

Website of IDEO U