Critical Mass Radio Show May 5, 2015 Michael Houlihan and Bonnie Harvey - a podcast by Ric Franzi

Barefoot Wine founders, Michael Houlihan and Bonnie Harvey come back to the studio to talk about their latest book The Entrepreneurial Culture. Our guests discuss the importance of empowering and engaging your people by knowing the difference between customer service and complaint resolution. 

Further episodes of Critical Mass Business Talk Show | Orange County‘s Longest-Running Business Talk Show | Hosted by Ric Franzi

Further podcasts by Ric Franzi

Website of Ric Franzi