Podcasts by CRM MVP Podcast

Episode 100: WE'VE COME A LONG WAY from 2021-03-07T17:00

To celebrate our 100th episode, I decided to compile some data about the show and go over it with you. Along the way, you'll find me going out in tangents and sharing some lessons and best pract...

Episode 99: Love it or Hate it? Customer Service App Edition from 2021-02-21T17:00

Most of the functionality in the Dynamics 365 Customer Service App has been around for years, so  I invited two Microsoft MVPs and Customer Service experts to discuss the value of these features...

Episode 98: Awesome 2021 release wave 1 features, and is MVP's "quality" declining? from 2021-02-07T17:00

The Dynamics 365 2021 release wave 1 is upon us and I wanted to take a few minutes to talk about some of the features I’m really excited about, including very innovative (and borderline hard to ...

Episode 97: Love it or Hate it? Sales App Edition from 2021-01-24T17:00

Most of the functionality in the Dynamics 365 Sales App has been around for over a decade, so  I invited two Microsoft MVP veterans and world-class implementers to discuss the value of these fea...

Episode 96: 2020 in Review from 2021-01-10T17:00

Let's take an hour to go over the goals we set out to achieve in 2020, and how successful we were against those goals.

We also go through some of the most exciting moments in the year, th...

Episode 95: CREATING POWER APPS FOR FREE from 2020-12-27T17:00

A couple of years ago Microsoft released the $10 per user per app per month license and a lot of organizations were either tempted to make a move into the new licensing model or made the change ...

Episode 94: Dear Microsoft - 2020 Edition from 2020-12-13T17:00

Last year we got together and asked Microsoft for some new features and some changes or adjustments to existing ones...since we...

Episode 93: WHAT'S GOING ON AT DYNAMIC COMMUNITIES? from 2020-11-29T17:00

The Coronavirus Pandemic has affected millions of businesses around the world, one of those businesses is Dynamic Communities, Inc. The organization that runs the user groups globally and the or...

Episode 92: Should you be using the Product Catalog? from 2020-11-15T17:00

The Product Catalog in Microsoft Dynamics 365 is a polarizing piece of functionality. Some people love it and some people swear they'll never use it, some think it's too complicated and some thi...

Episode 91: SPOOKIE CRM PROJECT FAILURE from 2020-11-01T17:00

How scary would it be to end up with a failed CRM Implementation that costs your company hundreds of millions of dollars?

This is exactly what happened on Halloween of 1999 to Hershey. Listen

Episode 90: An MVP Guide to CRM Data Quality from 2020-10-18T16:00

Dealing with data is one of the most challenging aspects of owning a CRM Solution. Whether you are using Dynamics 365 or Power Apps, I wanted to share a list of 10 things you can put in place to...

Episode 89: Ten secrets Microsoft MVPs DON'T want you to know from 2020-10-03T16:00

There are countless online articles titled something like "Here are the secrets *insert profession or industry here* don't want you to know", and it gave me the idea for this episode.

Her...

Episode 88: Top 10 QUICK AND EASY Improvements to Dynamics 365 from 2020-09-20T20:35:07

In this episode, I cover 10 quick and easy improvements you can add to Dynamics 365. Some of these are simple settings that most people never enable, and some require special (but free) tools to...

Episode 87: Ten things I wish I knew early in my Business Apps career from 2020-09-06T16:00

There are things we learn from others, and things we learn on our own by making mistakes or missing opportunities and learning from them.

Amey Holden is a Microsoft MVP and she is sharing...

Episode 86: DYNAMICS 365 SALES INSIGHTS from 2020-08-23T16:00

Dynamics 365 Sales Insights enables organizations to bring together the art and science of selling. Engage buyers like never before with seller intuition and AI working in concert.

Lisa C...

Episode 85: Top 10 things people do in projects at the WRONG time from 2020-08-09T16:00

Implementing Dynamics 365 can be tricky, there can be so many moving parts, but some of the things that you do on every Dynamics 365 Implementation must be done at the right time to maximize val...

Episode 84: Dataflex, Power Text...and oh yeah I almost died from 2020-07-26T16:00

July was full of surprises, starting with a positive COVID-19 test on July 3rd, my battle against a virus that took me to the hospital twice and almost killed me, plus I talk about Dataflex anno...

Episode 83: So you are a Microsoft MVP, now what? from 2020-07-12T16:00

This is episode is hosted by Lisa Crosbie, a new Microsoft MVP for 2020 who wanted to share her perspective regarding the "MVP Process" and add some best practices for aspiring MVPs.

Foll...

Episode 82: Alarming Signs of Low User Adoption from 2020-06-28T16:00

In this episode we discuss the alarming signs of low user adoption and discuss how we can handle them.

The article reviewed in this episode: Listen

Episode 81: 10 things every Functional Consultant SHOULD KNOW from 2020-06-14T16:00

When it comes to becoming or being a Dynamics 365 Consultant, and more specifically a Functional Consultant, there are a few things you should know.

So, I put a list together of 10 things...

Episode 80: Here's why you should NOT become an MVP from 2020-05-31T16:00

For our 3rd Anniversary episode, I wanted to talk about changes that I've seen over the last 3 years and share my thoughts around why some people should not become a Microsoft MVP.

I also...

Episode 79: Solution Architect's role in 'Agile' implementations from 2020-05-17T16:00

Depending on where you work as a Solution Architect you might be expected to be involved with a project from begining to end, or maybe just for bits and pieces during the project execution.

Episode 78: Hardcore Business Thinking (Part 2) from 2020-05-04T02:22:28

This is part two of my review of businessThink, a book that transformed my career as a Solution Architect.

I thought I could review the book and give you a ton of examples and best practi...

Episode 77: Hardcore Business Thinking (Part 1) from 2020-04-19T16:00

This is part one of my review of businessThink, a book that transformed my career as a Solution Architect.

I thought I could review the book and give you a ton of examples and best practi...

Episode 76: TOP 10 THINGS MVPs HATE from 2020-04-05T16:00

In this episode, 4 Microsoft MVPs walk through the Top 10 things they hate in our industry.

We talk about things we hate to see other MVPs, Microsoft, Partners, ISVs, and even ourselves d...

Episode 75: Top 10 MISTAKES New Consultants make from 2020-03-22T16:00

For this episode, I wanted to focus on the common mistakes new professionals - specially consultants - make when they get started in their new role.

This list comes from mistakes I made p...

Episode 74: COMPLACENCY KILLS from 2020-03-08T16:00

Jocko Willink, a former US Navy SEAL Commander has a motto: "Discipline Equals Freedom", and if we apply this motto to Dynamics 365 we can see a connection between the discipline to maintain a s...

Episode 73: Power Apps portals...according to Canada from 2020-02-23T17:00

On this episode, 3 Portal MVPs from Canada share the Top 12 improvements they would introduce to Power Apps portals if they were the Program Managers in charge at Microsoft.

Sorrey!

Episode 72: Overhauling Dynamics 365 Sales from 2020-02-09T17:00

What would happen if we tasked a veteran salesperson and world-class Dynamics 365 and Power Platform implementer with overhauling the Microsoft Dynamics 365 Sales App?

Well, 12x Microsoft...

Episode 71: What would happen if two world-class developers took over the Platform? from 2020-01-26T17:00

On the last episode of the podcast I explored the 10 things I would introduce or change if I suddenly became the Program Manager for Dynamics 365 and CDS security at Microsoft.

Now two of...

Episode 70: Here's what I would do if I was in charge of Dynamics 365 Security from 2020-01-12T17:00

A new year represents new beginnings for a lot of people and that got me thinking on what I would do if I was beginning my tenure as the newly appointed PM of Dynamics 365 and CDS security at Mi...

Episode 69: New Year's Resolutions...for you from 2019-12-29T17:02:38

For the last episode of 2019 I decided to compile a list of 12 New Year's Resolutions for 2020.

This list will include things that are challenging for some, and some that might be too eas...

Episode 68: Dear Microsoft... from 2019-12-15T17:00

Since every item in our list to Santa these holidays are all improvements to Microsoft Dynamics 365 we figured it would make more sense to just ask Microsoft Directly.

So I invited fellow...

Episode 67: What every Solution Architect needs to know about Azure from 2019-12-01T17:00

Microsoft MVPs Antti and Kyle share their best practices and expertise regarding Microsoft Azure capabilities and features that every Solution Architect and Functional Consultant should know. Listen

Episode 66: New API Limits, New Portal Licensing, and more from 2019-11-17T17:00

Microsoft announced some new limitations being placed on API calls and Portal visits/logins, so I invited two CRM MVPs to discuss these changes and whether organizations are on a collision cours...

Episode 65: World's Best D365 developers interview Matt Barbour from 2019-11-03T17:00

This is a dual-podcast episode release on XrmToolCast and the CRM MVP Podcast.

In this episode, Microsoft MVPs Daryl and Jonas who are two o...

Episode 64: Popular MISCONCEPTIONS about MVPs from 2019-10-20T16:00

There are currently ONLY 90 CRM MVPs in the World, so the chances of you directly interacting with one or more of us is very small.

This lack of access to Microsoft MVPs creates a sense o...

Episode 63: Here's what you need to know about AI, the Power Platform, and CDS from 2019-10-06T16:00

I'm not a big fan of reviewing the latest and greatest technology, those episodes never age well; but I am a big fan of former 9x Microsoft MVP and current Microsoft Global Black Belt for Power ...

Episode 62: Fact Based Consulting from 2019-09-22T16:00

On this episode, I tackle 15 different scenarios where today's consultants and solution architects are acting based on emotions or "feelings" rather than facts.

The reality is that fact b...

Episode 61: Here we go again with Licensing changes from 2019-09-08T16:00

Starting October 1st, 2019, Microsoft will be enforcing new licensing rules and offerings, and this new licensing model is completely new.

Steve Mordue is back on the show to discuss the ...

Episode 60: Top 10 OVERRATED skills for Solution Architects from 2019-08-25T16:00

There are things you must know as a Solution Architect, and then there are things you don't but for some reason people believe you should know them in order to be a Solution Architect.

Th...

Episode 59: Top 10 things every Solution Architect MUST KNOW from 2019-08-11T16:00

Due to the popularity of the video posted on the CRM MVP Media YouTube channel on July 21st, 2019 (link below), I have decided to expand on my thoughts regarding the skills and knowledge needed ...

Episode 58: Creating, sending, and analyzing surveys with ease from 2019-07-28T16:00

Microsoft MVP and Dynamics 365 Community Superstar Megan Walker takes over the show to tell us all about Microsoft Forms Pro.

Those of us using the Voice of the Customer (VoC) functionali...

Episode 57: Top 10 D365CE things you need to REPLACE IMMEDIATELY from 2019-07-14T16:00

I can already tell you are going to disagree about these, you might even be skeptical about my warnings, you will perhaps even be mad about the horrible news I've come to bear today; but this li...

Episode 56: Brace yourselves, 400+ new features are coming from 2019-06-30T16:00

The Microsoft Business Applications Summit is over and there is an overwhelming number of new features coming. So I sat down with Rami Mounla, former Microsoft MVP and Enterprise Solution Archit...

Episode 55: Building your personal brand like an MVP from 2019-06-16T16:00

One of the most effective ways to increase your impact in the community - and even become an MVP - is to build your brand.

As MVPs we get to meet countless super talented professionals wh...

Episode 54: Setting up your LinkedIn profile like an MVP from 2019-06-02T16:00

CRM MVP Neil Benson details the best practices and techniques he uses to maximize the value LinkedIn provides to his Dynamics 365 career.

Tune in to listen Neil's Top 10 tips to get the m...

Episode 53: Top 10 FUNCTIONAL TRICKS in Dynamics 365 from 2019-05-19T16:00

When Microsoft introduces features into Dynamics 365, they have an objective in mind and a gap to fill with it. But there's always a different and perhaps clever way to use some of these feature...

Episode 52: Here's the story of a CRM project DISASTER from 2019-05-05T16:00

This is our 2 year anniversary episode!

In this episode, we talk about a massive CRM project failure that took place years ago, and m...

Episode 51: The end of Dynamics 365 as we know it from 2019-04-21T16:00

If you haven't been paying attention to PowerApps and the Power Platform lately you are missing a massive shift in the world of Dynamics 365 Customer Engagement.

As far as I'm concerned, ...

Episode 50: Nine new MVPs talk about their 1st MVP summit from 2019-04-07T16:00

My first MVP Summit was in 2012, I had been an MVP for about 4 months and the experience was amazing and overwhelming. I wanted to hear what first timers were thinking after day 1 of the summit....

Episode 49: Top 10 mistakes aspiring MVPs make from 2019-03-24T16:00

This episode was recorded days before the Microsoft MVP Summit 2019 conference.

Many of my listeners have what it takes to become a CRM MVP but unfortunately very few will make it. Settin...

Episode 48: Top 10 mistakes CRM developers make from 2019-03-10T16:00

Daryl LaBar is a 3x Microsoft MVP and a world-class Dynamics 365 developer. He stopped by the CRM MVP Podcast studio to share the Top 10 mistakes CRM developers make.

Top 10 mista...