Podcasts by CRO.CAFE English

CRO.CAFE English

Tune in as cognitive psychologist and award-winning CRO specialist Guido X Jansen grills his expert guests on experimentation, user research, digital marketing and everything in between.

Funny. Real. Raw. And never boring. Every episode of the CRO.CAFE is filled with knowledge bombs that will inspire and motivate you, as well as give you practical tools to help you up your CRO game.

Further podcasts by Guido X Jansen

Podcast on the topic Marketing

All episodes

CRO.CAFE English
How do you maintain a no-BS style from 2022-12-31T17:15:37

For this episode we have Shiva Manjunath from Speero dropping some (painful?) CRO truthbombs for the new year...

Listen
CRO.CAFE English
Educating your CRO clients&hiring for your CRO agency from 2022-12-31T09:00

Together with Matt we go through a variety of CRO agency topics, like how to educate your clients and how to hire for your team.

Listen
CRO.CAFE English
How to craft copy on the PDP to convert more first-time buyers from 2022-12-30T14:40:21

Together with Rishi we explore how you should craft your PDP copy to convert more first-time buyers

Listen
CRO.CAFE English
Understand your products first before optimizing from 2022-12-30T14:16:33

Together with Juliana Jackson we explore why many optimizers aren’t focusing on understanding their products before optimizing for sales & marketing. And why they should...

Listen
CRO.CAFE English
What seperates the good from the great? from 2022-12-29T15:10:31

Together with Colin Crowell (Senior Director @ Kameleoon) and Manuel Da Costa (Founder Effective Experiments) we discussed what separates the GOOD from the GREAT Experimentation programs.

Listen
CRO.CAFE English
Friction and Momentum in Brazil vs EU vs USA from 2022-04-26T16:11:57

We talk about friction and momentum in the customer journey + differences in CRO practice on different continents.

Listen
CRO.CAFE English
Understanding the "Why" from 2022-04-21T19:55:38

Eliza and I have a casual talk about how she got into CRO, how she is blending that with other disciplines and how she works towards understanding site visitors.

Listen
CRO.CAFE English
How you can practically optimize your forms from 2022-04-15T13:39:44

I got two of the main form optimization experts around a table and asked them everything you need in order to improve your on-site forms.

Listen
CRO.CAFE English
Optimizing for Customer Lifetime Value from 2021-12-24T00:05:22

Live recorded at CH2021: How do you optimize for CLTV, hwre do you even begin and will you ever reach confidence in the metric at all...?

Listen
CRO.CAFE English
CRO Automation&building your (de)centralized CRO team from 2021-12-24T00:05:15

Live recorded at CH2021: We discuss some CRO automations and if you should build a centralized or decentralized CRO team

Listen
CRO.CAFE English
User research: Qual versus Quant from 2021-12-24T00:05:02

Live recorded at CH2021: Which is better, what should you prioritize and what are some common mistakes?

Listen
CRO.CAFE English
Chatbots&retention campaigns from 2021-12-24T00:04:53

Live recorded at CH2021: Session with Maaike & Robin (VVAA) about deploying chatbots and building retention campaigns.

Listen
CRO.CAFE English
CRO and SEO are dead from 2021-12-24T00:04:38

Live recorded at CH2021: Gerk and Simon state that CRO and SEO are dead. Long live CRO and SEO?

Listen
CRO.CAFE English
Localizing translations for international audiences from 2021-12-21T16:47

Guido and Oscar discuss how localization can have a huge impact on conversion rates and how it's not only about strictly translating text.

Listen
CRO.CAFE English
Selling your CRO agency from 2021-12-20T05:00

Ricardo founded and sold his CRO agency and we see this type of consolidation happening in more markets. Let's talk about that!

Listen
CRO.CAFE English
Visitor and customer survey insights for high-impact CRO from 2021-11-22T20:29:18

Take a listen to CRO Expert Rich Page as he shares the secrets he uses to draw an incredible amount of insights from visitor and customer surveys.

Listen
CRO.CAFE English
Experimentation values&culture at scale: Linkedin from 2021-09-27T17:00

We learn from Alexander Ivaniuk about Linkedins values of experimentation, the experimentation culture and how they manage to experiment at a massive scale.

Listen
CRO.CAFE English
Supercharging the customer journey with analytics data from 2021-09-20T00:00

Learn how to make use of the higher speed of data to facilitate a change of focus from reactive reporting to complex live activation across channels, together with Steen Rasmussen.

Listen
CRO.CAFE English
Turn ice-cold traffic into thrilled-to-be-paying customers with high-converting copy from 2021-09-14T17:02:26

Together with Eden Bidani we explore the common mistakes CRO people make when it comes to copy and how copywriting is different for the web.

Listen
CRO.CAFE English
Turn ice-cold traffic into thrilled-to-be-paying customers with high-converting copy from 2021-09-14T17:02:26

Together with Eden Bidani we explore the common mistakes CRO people make when it comes to copy and how copywriting is different for the web.

Listen
CRO.CAFE English
Where to start when the company needs CRO, but doesn't know they do. from 2021-07-08T11:41:32

In this episode we learn how to get companies into a CRO mindset so they are willing to buy CRO services/products and how to utilize user research in this fast changing environment.

Listen
CRO.CAFE English
Optimizing Conversion Rates by Working on Just One Page. Genius or Madness? from 2021-07-05T00:00

Do you ever feel overwhelmed by all the CRO things you could be working on? Why not just limit everything you do to a single page... Would that even work?

Listen
CRO.CAFE English
Using text messages to improve conversions and retention from 2021-07-03T22:00:20

Today we learn why and how to use SMS and other forms of text messages to humanize the conversations you have with your webshop customers.

Listen
CRO.CAFE English
Bayesian expected loss: Telling a complete story with data from 2021-06-21T10:30:55

We learn how about the problems with (frequentist) statistical significance and how we can tell a (more) complete and clear story with data on expected losses.

Listen
CRO.CAFE English
Interview with Alex Muñoz from 2021-06-16T15:00

Listen
CRO.CAFE English
Experience as UX designer in a very data driven company (Booking.com) from 2021-06-16T15:00

From UX designer Alex Muñoz we learn how working at a very data driven company changed his work and processes for the better.

Listen
CRO.CAFE English
CRO Flywheel: How Microsoft Kickstarted the A/B testing Momentum and keeps it going from 2021-05-17T19:00

We will learn how Microsoft enables employees to keep the experimentation flywheel turning faster and faster to support and motivate continued funding.

Listen
CRO.CAFE English
Top 10 reasons your A/B tests fail the Quality Assurance phase from 2021-05-10T20:00

Abi Hough is an experienced QA specialist for online experiments and she'll show us the Top 10 reasons A/B tests fail... even before they go live.

Listen
CRO.CAFE English
Remote growth hacking from Nigeria from 2021-05-03T00:00

We learn how Tawab turned his CXL Growth Marketing minidegree and turned it into a full-time remote job working for a record label.

Listen
CRO.CAFE English
Browsers, cookies&server-side testing with SiteSpect from 2021-04-26T13:58:39

We learn from Erwin about the latest developments around browsers, (1st and 3rd party) cookies and server-side testing

Listen
CRO.CAFE English
Optimizing the user experience for an art shop/marketplace from 2021-04-20T16:19:14

Abbey and I talk about how user experience and optimization are different for the marketplace/ art shops & we'll be looking at some interesting product filters

Listen
CRO.CAFE English
600+ psychological principles for driving behavior? Not even close... from 2021-02-15T19:27:26

We learn why the whole concept of getting customers "hooked" is ludicrous and why there are way less behavioral principles than you might think. Shownotes: https://www.cro.cafe/podcast/psychologic...

Listen
CRO.CAFE English
Why humanizing data is so important, with Eltine van der Veer from 2021-01-28T14:00:14

We learn how EEG data can give you behavioral insights and why it's important to humanize your data. Shownotes: https://www.cro.cafe/podcast/why-humanizing-data-is-so-important

Listen
CRO.CAFE English
B2B experiments on low traffic&building your own platform, with Chad Sanderson from Convoy from 2021-01-19T23:52:15

We learn how B2B companies can run experiments too, even when you don't have heaps of traffic at your disposal. Shownotes: https://www.cro.cafe/podcast/b2b-experiments-on-low-traffic-building-your...

Listen
CRO.CAFE English
Unleash Your Primal Brain, with Tim Ash from 2021-01-13T11:57:07

Let's demystify how we think and why we act with the authority in evolutionary psychology and digital marketing: Tim Ash. Shownotes: www.cro.cafe/podcast/unleash-your-primal-brain

Listen
CRO.CAFE English
Confession time: Sequential testing and why machines won't replace us any time soon, with Merritt Aho from 2020-12-29T18:06:19

Learn how you can responsibly peek at your data mid-experiment (gasp!) and why we think machines won't be replacing CRO's any time soon.

Listen
CRO.CAFE English
The 2020 State of Conversion Optimization Report, with Derek Gleason from CXL from 2020-12-07T00:00

We learn the trends and new insights from our own optimization industry from CXLs yearly worldwide survey.

Listen
CRO.CAFE English
CRO Salaries: Agency vs Client-side vs Freelance from 2020-11-24T13:58:19

Exploring the earning potential for different kinds of CRO work. From agency CRO specialists to those that work clients-side to freelance CROs. I quite enjoyed answering this question because I've...

Listen
CRO.CAFE English
Experimentation at ecommerce SaaS company Shopify, with Casandra Campbell from 2020-11-23T16:45:45

We learn how you can experiment on a SaaS product and learn how Shopify structures their optimization workflows.

Listen
CRO.CAFE English
How to run copy experiments&why you should differentiate, with Peep Laja from 2020-11-16T00:00:31

In this episode we learn about the impact of copy on conversion and what things to take into account when running copy experiments. Shownotes: https://www.cro.cafe/podcast/how-to-run-copy-experime...

Listen
CRO.CAFE English
How to embed experimentation into Agile product development, with Jonny Longden from 2020-11-09T00:00

Today I talk with Jonny Longden from Journey Further about embedding experimentation into Agile product development

Listen
CRO.CAFE English
Are you a movie critic? You might be great at CRO! With Sumantha Shankaranarayana from 2020-11-02T00:09:51

We learn how Kaspersky approaches and combines CRO for B2B and B2C and how a movie critic might make you a great CRO! Shownotes: https://www.cro.cafe/podcast/kaspersky Podcast Partners: Convert.c...

Listen
CRO.CAFE English
Book launch: Online Influence, with Bas Wouters from 2020-10-26T00:00

Together with the author we’ll explore what makes this a very practical book suited for all digital marketeers and how it's different from the books and content you already know from Cialdini, BJ F...

Listen
CRO.CAFE English
Optimizing Consumer-to-consumer marketplaces, with Emily Oliver from musicMagpie/Decluttr from 2020-10-19T00:00

Today we learn how to approach optimization for a consumer-to-consumer marketplace and Emily is able to share some recent experiment results with us. Shownotes: https://www.cro.cafe/podcast/optimi...

Listen
CRO.CAFE English
Switching gears when the pandemic upends your traffic, with Dave Powell (TomTom) from 2020-10-12T00:00

We are going to learn how TomTom was able to quickly switch gears when the pandemic hit and lot of people all over the world suddenly stopped driving. Shownotes: https://www.cro.cafe/podcast/switc...

Listen
CRO.CAFE English
Main pitfalls for CRO Agencies when working with clients, with Ricardo Tayar López (Flat101) from 2020-10-05T00:00

This week we learn about the main pitfalls agencies encounter when working on CRO projects and how to prevent them. Shownotes: https://www.cro.cafe/podcast/main-pitfalls-for-cro-agencies-when-work...

Listen
CRO.CAFE English
CRO in a post-cookie world, with Lisanne Maatman&Dumky de Wilde (DEPT) from 2020-09-28T08:00

Shownotes: https://www.cro.cafe/podcast/cro-in-a-post-cookie-world


Partners:

CRO.CAFE English
The 6 soft skills that CROs need to master, with Elise Maile from 2020-09-21T00:00

Partners:

CRO.CAFE English
Copywriting for Conversions, with Joel Klettke from 2020-08-31T00:00

Partners:

CRO.CAFE English
The vitality of the data revolution, with Joaqim Bretcha (ESOMAR) from 2020-02-18T11:00

We learn about promoting the value of market, opinion and social research from Esomars president Joaqim Bretcha live at MIE20.

Listen
CRO.CAFE English
How GVC Gaming reshaped marketing budgets for all brands after implementing optimization techniques, with Chris Lee and John Dawson from 2020-02-15T11:00

We learn how one of the largest gaming brand has implemented robust marketing measurement & optimization techniques that completely changed marketing budgets

Listen
CRO.CAFE English
Implementing behavioral sciences in agile teams, with André Morys (konversionsKRAFT) from 2020-01-28T00:00

Unfortunately something went wrong with the audio of the host (Guido) mid-interview. Luckily we had a backup but this is the cause of a bit lower quality starting at around 27 min (only for the ...

Listen
CRO.CAFE English
Optimizing for Friction, with Roger Dooley&Bart Schutz (Online Dialogue) from 2020-01-15T15:00

Shownotes: https://www.cro.cafe/podcast/optimizing-for-friction

Listen
CRO.CAFE English
Acting on your analytics data in an increasingly cookieless world, with WeiWi lie-Schröder (Google) from 2019-11-04T16:40

Acting on your analytics data in an increasingly cookieless world - Recent regulatory and browser changes are making it increasingly challenging to collect, connect & analys...

Listen
CRO.CAFE English
Analytics is a product – treat it as such, with Prolet Miteva&Matthew Niederberger from 2019-11-04T16:30

Prolet's session at #DAC19:
Analytics is a product – treat it as such - With analytics finally taking center stage, you are thinking “But what is next?” The truth is you are...

Listen
CRO.CAFE English
Digital analytics trends: a changing industry and what's next, with Krista Seiden from 2019-11-04T16:15

Krista's session at #DAC19:
Digital analytics trends: a changing industry and what's next  - The digital analytics industry has seen a lot of changes in recent years, both in...

Listen
CRO.CAFE English
Validation in every organization, met Ton Wesseling (Online Dialogue) from 2019-06-18T10:19

In deze aflevering van het CRO CAFE praat ik met Ton Wesseling. Ondernemer en evangelist bij o.a. Online Dialogue. Hij is verliefd geworden op het internet in 1995 toen hij begon met het maken v...

Listen
CRO.CAFE English
Effective Experiments in de praktijk bij Sanoma, met Ruben de Boer from 2019-06-10T12:48

In deze aflevering praat ik met Ruben de Boer. Hij is Manager CRO & UX bij Sanoma, en heeft hij ook zijn eigen hobby bedrijfje Conversion Ideas met als doel mensen in de CRO wereld te helpen...

Listen
CRO.CAFE English
Het leven is één groot experiment!, met Tim Zuidgeest (Unravel) from 2019-06-03T01:00

Vandaag praat ik met Tim Zuidgeest, mede-oprichter en mede-eigenaar bij Unravel Neuromarketing research (wat je wellicht nog kent onder de oude naam ST&T Research). We gaan het NIET hebben o...

Listen
CRO.CAFE English
Experience Economy, time well saved&time well spent, met Kirsten van der Kraan (InSocial) from 2019-05-31T11:25

In deze aflevering praat ik met Kirsten van der Kraan. Zij is in 2017 afgestudeerd in International Business Management en sindsdien werkzaam binnen Research en Customer Experience. Momenteel is...

Listen
CRO.CAFE English
CRO als nieuwe rol, waar start je die reis?, met Amber Taal (Riksja Travel) from 2019-04-17T14:19

Amber Taal is UX en CRO specialist bij reisorganisatie Riksja Travel. Ze is daar sinds juni 2018 onderdeel van het Digital Team op het hoofdkantoor in Leiden en optimaliseert de gebruikservaring...

Listen
CRO.CAFE English
Emerce Conversion Livestream: Daphne Tideman - Bernadette Bijkerk - Ruben de Boer (Online Dialogue) from 2019-04-12T16:07

Emerce Conversion Livestream: Daphne Tideman - Bernadette Bijkerk - Ruben de Boer by Guido Jansen

Listen
CRO.CAFE English
Emerce Conversion Livestream: Rogier Peters (Nyenrode) from 2019-04-12T16:07

Verslag van Emerce Conversion 2019. In dit segment praten Guido en Bart met Rogier Peters van Nyenrode Business Universiteit.

Listen
CRO.CAFE English
Emerce Conversion Livestream: Jurrien Schouten (fonQ), Stefan van Ballegooie (Allianz), Melle Moorman (Bol.com) from 2019-04-12T16:06

Verslag van Emerce Conversion 2019. In dit segment praten Guido en Bart met Jurrien Schouten van fonQ, Stefan van Ballegooie van Allianz en Melle Moorman van Bol.com.

Listen
CRO.CAFE English
Emerce Conversion Livestream: Shirley van Haalem, Joren van Gilst (TrafficBuilders) from 2019-04-12T16:05

Verslag van Emerce Conversion 2019. In dit segment praten Guido en Bart met Shirley van Haalem en Joren van Gilst van Trafficbuilders

Listen
CRO.CAFE English
Emerce Conversion Livestream: Kevin Anderson (ING)&Wouter Wensing (ISM eCompany) from 2019-04-12T15:42

Verslag van Emerce Conversion 2019. In dit segment praten Bart van der Meer en Guido met Wouter Wensing van ISM eCompany en Kevin Anderson van ING.

Listen
CRO.CAFE English
Emerce Conversion Livestream: David Brinks, Gerben van Ouwendorp, David Beentjes (ClickValue) from 2019-04-11T22:16

Verslag van Emerce Conversion 2019. In dit segment praten Guido en Bart met David Brinks van Hardcopy, Gerben van Ouwendorp van Vacanceselect en David Beentjes van ClickValue

Listen
CRO.CAFE English
Emerce Conversion Livestream: Karl Gilis (AGConsult), Ton Wesseling (Online Dialogue), Hazjier Pourkhalkhali (Optimizely) from 2019-04-11T22:16

Verslag van Emerce Conversion 2019. In dit segment praten Guido en Bart met... Karl Gilis - AgConsult Hazjier Pourkhalkali - Optimizely Ton Wesseling - Online Dialogue

Listen
CRO.CAFE English
Emerce Conversion Livestream: Michiel Jansen (Leaseplan) from 2019-04-11T22:16

Verslag van Emerce Conversion 2019. In dit segment praten Guido en Bart met Michiel Jansen van Leaseplan

Listen
CRO.CAFE English
Emerce Conversion Livestream: Bart van der Meer from 2019-04-11T22:15

Co-host Bart van der Meer van Klik Process stelt zich even voor!

Listen
CRO.CAFE English
Emerce Conversion Livestream, met Lonneke Spinhof (Humix) from 2019-04-11T22:14

Verslag van Emerce Conversion 2019. In dit segment praten Guido en Bart met Lonneke Spinhof van Humix

Listen
CRO.CAFE English
Quantity ipv quality? Gas op die lolly!, met Tom van den Berg (Online Dialogue) from 2019-04-10T12:09

Vandaag praat ik met Tom van den Berg. Hij werkt als conversie manager bij Online Dialogue en heeft daarvoor gewerkt voor o.a. T-mobile en Rituals. De afgelopen 5 jaar is hij betrokken geweest b...

Listen
CRO.CAFE English
Online Overtuigen met Arjen Hanssen from 2019-04-09T22:47

Partners: > Effective Experiments: www.effectiveexperiments.com > Convert: www.convert.com/features > Buyerminds: buyerminds.com Aanvullende info over deze aflevering kun je vinden op ....

Listen
CRO.CAFE English
Hip neuro-onderzoek levert géén unieke inzichten op in het onbewuste, met Joris Groen (Buyerminds) from 2019-04-01T00:39

Joris Groen is co-founder van Buyerminds, een behavior design bureau dat de focus heeft op conversie en werkt voor klanten zoals KLM, bol.com, lendahand, prijsvergelijken.nl, huren.nl en de Nede...

Listen
CRO.CAFE English
Beginnen met personaliseren is makkelijker dan je denkt, met Ruben Teunissen (Centraal Beheer) from 2019-03-20T18:56

Deze week praat ik met Ruben Teunissen van Centraal Beheer Achmea over personaliseren: hoe je eenvoudig kan starten, waar je op moet letten (zoals interactie effecten) en hoe ze het bij Centraal...

Listen
CRO.CAFE English
Waarom CRO specialisten goeie koks zijn, met Arnout Hellemans from 2019-03-11T18:31

Partners:

  • Effective Experiments: www.effectiveexperiments.com
  • Convert: www.convert.com/features

Shownotes: https://www.cro.cafe/podcast/waarom-...

Listen
CRO.CAFE English
Een conversie team opbouwen bij KPN Zakelijk, met Erik Oosterbaan Martinius from 2019-03-03T23:55

In deze aflevering praat ik met Erik Oosterbaan Martinius. 4 jaar geleden begon hij bij KPN als growth hacker en conversie specialist, heeft bij KPN zakelijk een heel CRO team opgebouwd en stuur...

Listen
CRO.CAFE English
Play the game: Digital Marketing Pinball, met Daniël Markus (ClickValue) from 2019-02-28T08:18

In deze aflevering praat ik met Daniël Markus, webanalist en oprichter van Clickvalue. Dit bureau heeft hij sinds 2003 laten uitgroeien tot een data driven online marketing bureau dat sinds 2 ja...

Listen
CRO.CAFE English
Wat je mist als je de emotionele reacties van je gebruikers niet bekijkt, met Roderick Reichenbach (Braingineers) from 2019-02-18T10:17

In deze aflevering praat ik met Roderick Reichenbach, Neuropsycholoog en één van de oprichters van Braingineers. Zij proberen emotional analytics toegankelijk te maken voor iedereen en hebben da...

Listen
CRO.CAFE English
Tele2: Resultaten van 3 experimenten, met Rick Weij from 2019-02-10T20:58

 In deze aflevering vervolg ik mijn gesprek met Rick Weij van Tele2 en bespreken we 3 experimenten die Rick onlangs heeft uitgevoerd. Partners: > Effective Experiments: www.effectiveexperimen...

Listen
CRO.CAFE English
CRO is geen quick fix maar een continu proces, met Rick Weij (Tele2) from 2019-02-04T00:06

In deze aflevering praat ik met Rick Weij van Tele2 over hoe hij de transitie heeft gemaakt van webanalist naar CRO specialist en hoe hij het CRO proces in 2 jaar tijd bij Tele2 heeft neergezet....

Listen
CRO.CAFE English
Conversie piramide, Foggs gedragsmodel en personaliseren, met Martin van Kranenburg from 2019-01-27T16:18

In deze aflevering praat ik met Martin van Kranenburg over de conversie piramide, de ultieme formule voor conversie optimalisatie, personaliseren en de tool die hij aan het ontwikkelen is die he...

Listen
CRO.CAFE English
Hoe staat onze eigen CRO industrie er voor?, met Rudger de Groot en Roy Huiskes from 2019-01-20T21:31

Roy, Rudger en Guido hebben het rapport “State of the Conversion Optimization Industry 2018” gelezen dat ConversionXL afgelopen december voor het 3e jaar op rij heeft uitgebracht. Hierin staan d...

Listen
CRO.CAFE English
Digitale slecht-nieuws gesprekken: het Escalatie Preventie Model (deel 2), met Mischa Coster from 2019-01-14T02:16

Deel 2 (deel 1: https://soundcloud.com/crocafe/digitale-slecht-nieuws-gesprekken-het-escalatie-preventie-model-deel-1) Ik spreek met Mischa Coster, zelfstandig mediapsycholoog en Chief Psycholog...

Listen
CRO.CAFE English
Digitale slecht-nieuws gesprekken: het Escalatie Preventie Model (deel 1), met Mischa Coster from 2019-01-14T02:15

Deel 1 (deel 2: https://soundcloud.com/crocafe/digitale-slecht-nieuws-gesprekken-het-escalatie-preventie-model-deel-2) Ik spreek met Mischa Coster, zelfstandig mediapsycholoog en Chief Psycholog...

Listen
CRO.CAFE English
Welcome new CRO.CAFE listener! from 2018-11-08T16:09

Teaser episode with info for new listeners!

Listen