Creating a Better Product using Tactical Empathy with Andrea Goulet - a podcast by Peter Bell

Engineers tend to be reticent by nature. So how do you get them to relate to a word like empathy? This week, we’re speaking with Andrea Goulet, CEO of Corgibytes. Andrea’s background is in content and strategic communications so her approach to the more analytically minded is non-traditional. Andrea discusses the role empathy plays in business as well as the concept of technical debt.

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