The Good Bank: Re-establishing Trust through Innovation - a podcast by Bonnie D. Graham

The buzz: Ca-ching.
While banks and financial institutions have been instrumental in much of the world’s growth, the industry has struggled in recent years with security breaches, non-transparency issues, lack of relevance, and accusations of being a source of economic downfall.
With mounting competition for customer loyalty, banks now need to address these shortcomings, regain consumer trust, and ultimately make the customer their primary priority.
Is technological innovation the key to transforming any bank into a ‘good’ bank?
The experts speak.
Rob Jekielek, Reputation Institute: “The reports of my death have been greatly exaggerated.” (Mark Twain)
Matt White, Finextra: “Banks that harness technology simply to boost their bottom lines will get eaten up by the competition.”
Don Trotta, SAP: “Banks need to return to making their mission and greater purpose to ‘do well’ while ‘doing good’ for society.”
Join us for The Good Bank: Re-establishing Trust through Innovation.

Further episodes of Digital Industries: Changing The Game, Presented by SAP

Further podcasts by Bonnie D. Graham

Website of Bonnie D. Graham