Podcasts by eCW Podcast

Back to Basics: Better Referral Management from 2021-05-26T21:24:59

Following up on your patients’ referrals is a critical part of ensuring thorough care. eClinicalWorks® offers providers an easy way to gain greater visibility into referral details.

How Software Updates Promote Usability and Patient Safety from 2021-05-12T14:01:32

Regularly updating your EHR is vital for enhancing usability and patient safety. With the V11.52 series, eClinicalWorks offers enhancements for drug interaction checks, uncoded allergies, electr...

How Patient-Facing Technology Is Improving Care from 2021-04-29T14:46:28

Find out how patient-facing technology has helped patients become more engaged in their own health, improved processes for clinical staff, and continues to pave the way for a tech-friendly healt...

Strengthening Patient Engagement During a Pandemic from 2021-04-14T11:35:56

If your doors remain open, patients might keep coming to your practice during a crisis like the COVID-19 pandemic. But Georgia’s Dekalb Pediatric Associates wasn’t taking any chances. By using t...

Integrating a Comprehensive Vaccine Solution from 2021-04-01T12:00

The eClinicalWorks® Vaccine Administration Management Solution functions is helping practices book, manage, and document vaccine administration, track shot inventory, and handle billing and repo...

Internists Associates Adapted to the Challenges Presented During the Pandemic from 2021-03-19T14:26:43

Listen to this eCW Podcast to learn how Internists Associates of Ridley Park, Pennsylvania has used healow TeleVisits™, healow CHECK-IN™, eClinicalMessenger® campaigns, and healow Pay to maintai...

Using Technology to Better Serve Patients from 2021-03-17T10:51:41

At Lighthouse Family Medicine in Colleyville, Texas, Dr. Kenneth LeCroy and colleagues are using eClinicalWorks® and healow® to keep up with patient volumes and improve satisfaction. They are en...

A One Patient, One Record Approach to Healthcare | Wearable Health Devices from 2021-02-17T13:56:01

Wearable health devices are revolutionizing healthcare, adding critical, real-time information about patients to the wealth of data available from primary care and specialty providers, hospitals...

A One Patient, One Record Approach to Healthcare | healow Insights from 2021-02-17T13:53:35

As healthcare has shifted from fee-for-service to value-based reimbursement models, payers and providers alike have faced the challenge of sharing the patient data necessary to support claims an...

A One Patient, One Record Approach to Healthcare | PRISMA from 2021-02-17T13:50:51

Effective interoperability has long been sought as the “holy grail” to improving healthcare. From a once-elusive goal, interoperability is now within reach of physicians everywhere thanks to the...

eClinicalWorks Helps Hyndman Area Health Center Create a Safety Net from 2021-02-03T13:09:20

Listen to CEO William Kurtycz explain how Hyndman Area Health Center used eClinicalWorks Business Optimizer (eBO®) and the eClinicalWorks® Chronic Care Management module to close gaps in care an...

Leveraging Population Health from 2021-01-31T22:10:42.023393

On this LIVE eCW Podcast from the eClinicalWorks National Conference, Ed Worthington, Director of IT, from Northern Physicians Organization joins our host, Brian Saal, to discuss how his organiz...

Interoperability Solutions from 2021-01-31T22:10:42.023393

Committed to providing affordable interoperability to all customers, the eCW Podcast team invited Dave Cassel, Director of Carequality, Jitin Asnaani, Executive Director of CommonWell Health All...

Granting Wishes for One Child at a Time from 2021-01-31T22:10:42.023393

The eCW Podcast team had the opportunity to speak with Arianne Philion, development manager at Give Kids the World, about how the foundation grants wishes to children who are suffering
wit...

Customization of the System from 2021-01-31T22:10:42.023393

Filmed live at the eClinicalWorks National Conference, the eCW Podcast team spoke with Dr. Manish Shah, from Wesley Chapel Internal Medicine & Pediatrics, about optimizing the flexibility and cu...

Cloud-Centric Acute Care EHR from 2021-01-31T22:10:42.023393

In this episode of the eCW Podcast, host, Adam Siladi speaks with Dr. Michener, Chief Medical Officer at Comanche County Memorial Hospital, about the advantages of a cloud-based electronic healt...

The Future of Patient Engagement: A Discussion with John Lynn from Healthcarescene.com Part 2 from 2021-01-31T22:10:42.023393

In part two of this two-part podcast, host Adam Siladi continues his Skype conversation with John Lynn from healthcarescene.com. They explore how providers are using patient engagement tools to ...

The Future of Patient Engagement: A Discussion with John Lynn from Healthcarescene.com Part 1 from 2021-01-31T22:10:42.023393

In part one of this two-part podcast, host Adam Siladi chats via Skype with John Lynn from healthcarescene.com about how providers are stepping up their patient engagement efforts, largely becau...

Clarifying the Future of Healthcare Reimbursement – MACRA, MIPS, & APMs – Part 2 AUDIO from 2021-01-31T22:10:42.023393

In this two-part eCW Podcast series, our host Adam Siladi concludes his discussion on all things MACRA with eCW’s own Rohan D’Souza. 2015 was the year Congress passed the Medicare and CHIP Reaut...

Clarifying the Future of Healthcare Reimbursement – MACRA, MIPS, & APMs – Part 1 AUDIO from 2021-01-31T22:10:42.023393

In this two-part eCW Podcast series on all things MACRA, our host Adam Siladi speaks with eCW’s own Rohan D’Souza. 2015 was the year Congress passed the Medicare and CHIP Reauthorization Act. It...

Clarifying the Future of Healthcare Reimbursement – MACRA, MIPS, & APMs – Part 2 from 2021-01-31T22:10:42.023393

In this two-part eCW Podcast series, our host Adam Siladi concludes his discussion on all things MACRA with eCW’s own Rohan D’Souza. 2015 was the year Congress passed the Medicare and CHIP Reaut...

Clarifying the Future of Healthcare Reimbursement – MACRA, MIPS, & APMs – Part 1 from 2021-01-31T22:10:42.023393

In this two-part eCW Podcast series on all things MACRA, our host Adam Siladi speaks with eCW’s own Rohan D’Souza. 2015 was the year Congress passed the Medicare and CHIP Reauthorization Act. It...

Family Tree - Turning Over a New Leaf in Patient Care from 2021-01-31T22:10:42.023393

In this episode of the eCW Podcast, our host, Adam Siladi, takes time to chat with Troy Carlson, Physician and Owner of Family Tree Medical Associates. The duo discuss the eClinicalWorks PCMH Mo...

Ins and Outs of Urgent Care from 2021-01-31T22:10:42.023393

In this episode of the eCW Podcast, host, Adam Siladi, discuss the ins and outs of urgent care with Dr. Graw, CEO of RightTime Medical. The pair examine how urgent care centers have become a go-...

Ins and Outs of Urgent Care - AUDIO from 2021-01-31T22:10:42.023393

In this episode of the eCW Podcast, host, Adam Siladi, discuss the ins and outs of urgent care with Dr. Graw, CEO of RightTime Medical. The pair examine how urgent care centers have become a go-...

healow@work Inspiring a Healthier Workforce - AUDIO from 2021-01-31T22:10:42.023393

How can you inspire and incentivize your employees to be more proactive with their health, thus improving productivity and cutting your company’s healthcare costs? Check out the latest eCW Podca...

healow@work Inspiring a Healthier Workforce from 2021-01-31T22:10:42.023393

How can you inspire and incentivize your employees to be more proactive with their health, thus improving productivity and cutting your company’s healthcare costs? Check out the latest eCW Podca...

Chronic Care Management (CCM) at Pawleys Pediatrics-VIDEO from 2021-01-31T22:10:42.023393

In this episode of the eCW Podcast, our host, Brian Saal, takes time to discuss Chronic Care Management with Dr. Haseltine from Pawleys Pediatrics and Adult Medicine, located in Pawleys Island, ...

Chronic Care Management (CCM) at Pawleys Pediatrics from 2021-01-31T22:10:42.023393

In this episode of the eCW Podcast, our host, Brian Saal, takes time to discuss Chronic Care Management with Dr. Haseltine from Pawleys Pediatrics and Adult Medicine, located in Pawleys Island, ...

Leveraging Technology and the Impacts on Allied Physicians of Michiana from 2021-01-20T13:25:21

Hear how Michelle Hurtt was able to leverage multiple tools from eClinicalWorks® and measure and track their effectiveness. Kiosk and Messenger Campaigns have helped create a more efficient fron...

Thirlby Clinic Takes a Proactive Approach Using healow to Close Care Gaps from 2021-01-06T13:57:10

Dr. Steven Lamie discusses how healow TeleVisits™ and the CCM module have reshaped the Chronic Care Management program at the Thirlby Clinic. He explains how they have recently adopted healow CH...

Reinventing a Practice for Unprecedented Times from 2020-09-01T10:00

David Uptagrafft, Director of Operations at Innova Primary Care, shares how his practice was able to overcome the challenges presented during the COVID-19 pandemic. Innova Primary Care was able ...

Health Center Avoids Gaps in Care With eClinicalWorks from 2020-08-10T19:52:24

We spoke with Listen

FQHC Endures the Pandemic With the Help of eClinicalWorks from 2020-08-10T19:40:33

Ashley Clement des...

Telehealth Podcast Series: Expanding the Range of Specialty Care | Orthopedics from 2020-07-20T20:42:58

Palak explains how orthopedic specialty groups have effortlessly added healow TeleVisits to their workflows during the pandemic. Televisits are helping cut down on no-shows, integrating seamless...

Telehealth Podcast Series: Expanding the Range of Specialty Care | Pediatrics from 2020-07-20T20:41:13

Amandeep describes how pediatric groups have taken to eClinicalWorks telehealth solution and are using all the tools eClinicalWorks has to offer — from campaign notifications to customizable que...

Telehealth Podcast Series: Expanding the Range of Specialty Care | Gastoenterology from 2020-07-20T20:39:09

Minesh discusses how gastro specialty groups are using televisits to provide a more efficient patient experience, and how eClinicalWorks is regularly enhancing the software to make it even more ...

Telehealth Podcast Series: Expanding the Range of Specialty Care | Behavioral Health from 2020-07-20T20:37:03

Jimeet speaks about how patients have been asking for televisits, and how, because of the COVID-19 pandemic, they have finally gained traction. Behavioral health specialty groups have benefited ...

How Telehealth Is Pushing the Boundaries of Healthcare from 2020-07-13T14:24:50

Listen as Dr. Jeff Listen

Reinvent Your Practice Series: Post-Visit Process from 2020-06-29T17:56:57

The pandemic has shown practices that engagement and satisfaction are the most important factors for patients. For a practice to be successful in today’s environment, they must continue to grow ...

Reinvent Your Practice Series: Appointment Process from 2020-06-29T17:53:22

As practices begin to reopen, rather than reverting to the old ways of operating, many offices realize this is a great opportunity to reshape their Patient Engagement. In this podcast, Sidd Shah...

Reinvent Your Practice Series: The Digital Front Office from 2020-06-29T17:51:15

Rakhee Langer explains how the front office can easily move to digital visits with convenient online appointment booking from healow Open Access and payment collection using healow Pay. Teleheal...

Building a Better Network in Ohio from 2020-06-29T15:07:46

Pioneer Physicians Network, an independent physician group in Northeast Ohio, has used PCMH recognition and participation in CPC+ to develop a more structured and disciplined approach to care. A...

Coast to Coast and Right In Between: Palmer College of Chiropractic Clinics from 2019-12-16T15:27:46

Palmer College of Chiropractic Clinics needed a flexible and integrated EHR system. They wanted one system, one database, and one patient record and eClinicalWorks was the answer. After switchin...

Using eClinicalWorks for Life-Saving Screenings from 2019-11-18T21:41:08

In this edition of the eClinicalWorks Podcast, Compass Medical explains how they use eClinicalWorks templates and Order Sets to create a workflow to identify and screen patients at risk for lung...

Telluride Medical Center: On the Primary Care Frontier from 2019-11-11T18:46:40

Nestled in a remote part of the Rocky Mountains, the Telluride Medical Center is 65 miles from the nearest hospital and faces a unique set of challenges in providing care to a community of 5,000...

Interoperability: The Key to Complete Patient Information from 2019-07-08T14:50:27

Eagle Physicians and Associates has always been committed to obtaining complete patient information to guide medical decision-making. With the rise of nationwide interoperability networks, Dr. R...

Building a Culture of Patient Safety with eClinicalWorks from 2019-06-24T13:46:30

North Carolina's Eagle Physicians and Associates have taken a leading role in developing a culture of patient safety, working both within the eClinicalWorks EHR and with an advisory group of phy...

TCM: A Single Scoreboard Leads to Clear Wins from 2019-04-09T13:34:18

When MMR Healthcare started using Transition Care Management from eClinicalWorks, they learned the chronic heart failure, falls, and influenza were the leading causes for hospital readmissions a...

HCC: Speaking a New Healthcare Language from 2019-04-09T13:32:32

For Dr. Martha R. Rodriguez, Hierarchical Condition Category (HCC) coding is really a language of its own, and one that today’s practices must learn in order to effectively deliver quality care ...

CCM: Easing the Burdens of Chronic Illness from 2019-04-09T13:31:07

While MMR Healthcare had always provided chronic care, in 2014 they begun using the CCM module from eClinicalWorks. They partnered with a local pharmacy college, increased contact with vulnerabl...

HEDIS®: Putting an End to Data Nightmares from 2019-04-09T13:29:43

Dr. Martha R. Rodriguez used to have data nightmares every time her practice was inundated with lists from insurers showing gaps in patient care. Since using the HEDIS module and dashboard from ...

From Go-Live to Optimizing Your EHR from 2019-03-27T19:12:37

The eClinicalWorks EHR is a powerful tool for transforming any medical practice, but too often practices don't take full advantage of all that eClinicalWorks has to offer. With Optimization Serv...

TCM: Tracking Patients in Real Time for Better Care from 2019-03-12T19:15:16

Patients are most vulnerable when transitioning from an acute care setting back to their primary care provider and home. Reducing readmissions requires proactive management of patients — reconci...

HEDIS®: Quality Care and Leverage in Contracts from 2019-03-12T19:13

Accurate risk-stratification is essential for any practice to succeed with value-based care. Adult Medicine of Lake County enjoys high HEDIS® scores — which both reflects quality care delivery a...

HCC: Improving Coding With Every Encounter from 2019-03-12T19:11:05

Adult Medicine of Lake County has taken the guesswork out of coding by implementing Hierarchical Condition Category (HCC) coding for all patient visits. More accurate patient information support...

CCM: Beyond the Four Walls and the 15 Minutes from 2019-03-12T19:07:30

With Chronic Care Management from eClinicalWorks, Adult Medicine of Lake County went from zero CCM patients to 800+ in 10 months. They are addressing patients’ needs beyond periodic, 15-minute a...

How Interoperability Promotes Better Care in Central Florida from 2019-02-04T14:49:55

Adult Medicine of Lake County, serving a largely geriatric population in a rural area north of Orlando, Florida, has successfully implemented interoperability solutions through eClinicalWorks. E...

PCMH: How Analytics Drive Better CareCare from 2019-01-22T15:34:50

As a relatively new and fast-growing Federally Qualified Health Center, Centerpoint Health of Ohio needed to find ways to ensure that they were properly coordinating the arrays of health service...

How Interoperability Fine-tunes a Neurology Network from 2019-01-08T17:50:52

At the 2018 National Conference in Nashville, Tennessee, eClinicalWorks’ Brian Saal sat down with Jose Rocha, director of Neurosciences Corporation in Florida, to find out how First Choice Neuro...

Better Documentation Today! from 2018-12-10T22:31:13

There was a time when eClinicalWorks was steering providers away from dictation produ...

Solving the Data Puzzle from 2018-12-10T22:29:58

Without effective ways to access and organize what’s clinically relevant in an ocean of...

Can I get a little help here?! from 2018-12-10T22:28:20

Today’s EHR is a powerful tool for documentation, capable of doing just about anything ...

Strengthening Patient Engagement in Illinois from 2018-11-26T19:07:16

Founded in 1929, the Christie Clinic provides comprehensive healthcare services to thousands of patients through more than 20 locations in Champaign, Illinois and surrounding communities in East...

Long Distance Relationships Made Easy with Televisits from 2018-10-07T23:00:10

Two Florida practices joined the eCW Podcast to discuss how they are using healow TeleVisits to better serve patients who may not need or be able to make a physical office visit every time they ...

Tools and Training to Target Physician Burnout from 2018-10-06T21:09:15

Florida’s Gastro Health has been with eClinicalWorks only since April 2017, but this is already their third National Conference! As Dr. James S. Leavitt explained during a Saturday Podcast, impl...

How PRM Services Boosted Youth Engagement in NYC from 2018-10-06T13:03:45

The Door, a busy New York City health center serving youth ages 12-24 with primary care, mental health, career and legal guidance, art, and even nutrition classes, needed more effective ways to ...

Telehealth - How TeleVisits are Improving Healthcare from 2018-09-20T13:46

In this edition of the eCW Podcast, host Brian Saal chats with Rakhee Langer, Business Lead for Patient Engagement, about how healow TeleVisits and healow Virtual Waiting Room are transforming h...

PDMP - Building a Prescription Drug Integration Tool from 2018-09-19T18:57:07

Physicians everywhere are required to check state databases when prescribing prescription drugs to their patients. But until now there has been no easy way for them to check databases from other...

Eva - Making Clinical Documentation Easier from 2018-09-19T18:41:27

In this episode of the eClinicalWorks Podcast, host Adam Siladi sits down with eClinicalWorks' own Brian Saal to discuss how Eva, the industry's first virtual assistant, is helping busy practiti...

MACRA&MIPS: Changes for 2018 and Beyond from 2018-08-13T17:46:43

MACRA and MIPS changed the healthcare reimbursement landscape beginning in 2016. Two years later, providers have largely adjusted to the new rules, are meeting the reporting requirements, and ha...

Engaging Families in Pediatric Health from 2018-07-16T19:48:47

In this edition of the eCW Podcast, host Brian Saal speaks with Alyssa Pearson, from South Lake Pediatric Group in West Minneapolis, Minnesota, to learn how the practice is implementing a full s...

Streamlining Allergy&Asthma Care - AUDIO from 2018-07-09T20:07:19

In the latest episode of the eClinicalWorks Podcast, we chat with Christine Barboza, practice manager at Allergy & Asthma Care in Taunton, Massachusetts. Christine explains how the eClinicalWork...

Using Telemedicine to Improve Compliance Among ADHD Patients - VIDEO from 2018-05-07T15:16:31

In this edition of the eClinicalWorks Podcast, we speak with Jocelyn Restrepo, a nurse practitioner at Rainbow Pediatric Center in Jacksonville, Florida, who discusses how the practice has succe...

Using Telemedicine to Improve Compliance Among ADHD Patients from 2018-05-07T15:12:16

In this edition of the eClinicalWorks Podcast, we speak with Jocelyn Restrepo, a nurse practitioner at Rainbow Pediatric Center in Jacksonville, Florida, who discusses how the practice has succe...

Improving Health&Well-being of Patients with Care Management from 2018-01-22T18:47:09

The cornerstone of patient-centric care is collaborative care planning.  Listen

Improving Health&Well-being of Patients with Care Management - AUDIO from 2018-01-22T18:43:24

The cornerstone of patient-centric care is collaborative care planning.  Listen

The Power of Patient Relationship Management - AUDIO from 2018-01-08T16:21:05

In this episode of the eCW Podcast, Dr. Amar Shah shares how Patient Relationship Management Services from eClinicalWorks transformed his primary care practice. Customized marketing materials an...

The Power of Patient Relationship Management from 2018-01-08T16:19:02

In this episode of the eCW Podcast, Dr. Amar Shah shares how Patient Relationship Management Services from eClinicalWorks transformed his primary care practice. Customized marketing materials an...

Patient Engagement Tools to Transform Your Organization from 2017-12-18T17:53:59

River Road Medical Group is a small primary care office in Eugene, Oregon, and an eClinicalWorks customer for more than 10 years. Josie Van Scholten joined our live eCW Podcast at the 2017 Natio...

Patient Engagement Tools to Transform Your Organization - AUDIO from 2017-12-18T17:47:30

River Road Medical Group is a small primary care office in Eugene, Oregon, and an eClinicalWorks customer for more than 10 years. Josie Van Scholten joined our live eCW Podcast at the 2017 Natio...

An FQHC’s Search for Technology&Value from 2017-12-06T18:48:16

Live from the eClinicalWorks National Conference, Pecos Valley Medical Center joins the eCW Podcast to explain how eClinicalWorks technology — in combination with a relentless focus on training ...

An FQHC’s Search for Technology&Value -AUDIO from 2017-12-06T18:28:40

Live from the eClinicalWorks National Conference, Pecos Valley Medical Center joins the eCW Podcast to explain how eClinicalWorks technology — in combination with a relentless focus on training ...

Bluestone: How Mobility Delivers Dignity in Care - AUDIO from 2017-11-15T20:09:10

Recorded live, in this eCW Podcast from the eClinicalWorks National Conference, Candice Levy, Senior Director of Clinical Operations from Bluestone Physician Services, based in Minneapolis, Minn...

Bluestone: How Mobility Delivers Dignity in Care from 2017-11-15T20:00:01

Recorded live, in this eCW Podcast from the eClinicalWorks National Conference, Candice Levy, Senior Director of Clinical Operations from Bluestone Physician Services, based in Minneapolis, Minn...

Sharing Data for Better Healthcare - AUDIO from 2017-10-30T17:57:56

Healthcare produces lots of patient data, but practices and payers aren’t always on the same page. In this live eCW Podcast from the eClinicalWorks National Conference, Rohit Shinde from the hea...

Sharing Data for Better Healthcare from 2017-10-30T17:55:47