Answering 911 Calls from Home: How Alexandria Did It - a podcast by EMS World

from 2020-12-01T12:24

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When the idea of taking 911 calls from home was proposed in 2019, Alexandria Department of Emergency and Customer Communications Supervisor Sally Price said, "Naw, that's never going to work." But when the pandemic hit, Alexandria's PSAP succeeded in having call-takers work from home and hotels to keep them safe. Read the accompanying article here.