EwK135 - When using the telephone is not the best idea - a podcast by Kirsty Major

"Telephone skills are important, but there are times when using the telephone actually makes a job take longer.
I want my business English students to feel confident about using the telephone, but also to decide whether making a phone call is the best way to get a job done. Here are some things to consider.
You can find the show notes page here: https://englishwithkirsty.com/podcast/episode145

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