What Do You Do When Your Client Pulls A Bait And Switch? - a podcast by Mark McClennan, APR, Fellow PRSA

Craig Sender, the senior director of public and analyst relations at the Copyright Clearance Center and an adjunct professor at Boston University, discusses:

1) What do you do when your client pulls a bait and switch?

2) The three most powerful words when pushing back on inappropriate requests

3) Why we still need timeouts

 

Further episodes of EthicalVoices

Further podcasts by Mark McClennan, APR, Fellow PRSA

Website of Mark McClennan, APR, Fellow PRSA