122: Claire Brooks: I wasn’t culturally understanding - a podcast by Guests share stories and leadership quotes with inspiration from John C. Ma

Claire Brooks moved to Detroit, Michigan and found a senior role with an advertising agency. During her first meeting, she met with the brand manager for an American car brand and she began to mixing up the names of car parts. After a moment, the brand manager asked ask what was she talking about. Claire, felt she failed with her attempt to impress. Listen how she turned this moment into a global empathy opportunity.

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