197: Bill Gessert: The skills sets to be a leader are completely different - a podcast by Guests share stories and leadership quotes with inspiration from John C. Ma

Bill Gessert was a highly successful sales rep and was then promoted to become a disastrous sales manager. Bill eventually realized he was not a bad person, he just didn’t have the skills sets to be a leader. But he learned them and went on to be a leading expert in sales, customer service and customer experience.

Further episodes of Fast Leader Show | Customer Experience Leadership

Further podcasts by Guests share stories and leadership quotes with inspiration from John C. Ma

Website of Guests share stories and leadership quotes with inspiration from John C. Ma