204: Matt Beckwith: I almost left the contact center - a podcast by Guests share stories and leadership quotes with inspiration from John C. Ma

from 2018-12-19T09:30

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Matt Beckwith considered leaving his contact center job because he felt bogged down by the things he didn’t like about the job. He almost left, and then his boss asked him some very insightful questions that helped him find clarity almost instantly.