207: Michael Pace: Everybody is going to come to me - a podcast by Guests share stories and leadership quotes with inspiration from John C. Ma

from 2019-01-09T09:30

:: ::

Michael Pace built the first social customer service team and became recognized as an industry expert. He used this fame to launch his own customer experience consultancy and then the reality of running a business that must deliver an exceptional customer experience became his personal challenge.