239: Steve Coughran: Advantage is determined by customers - a podcast by Guests share stories and leadership quotes with inspiration from John C. Ma

Steve Coughran came into a 50-year old organization with a lot of systems and legacy things in place. Needing to innovate, Steve began to break things down into small pieces, executing on them and gaining team confidence and repeating the process.        

Further episodes of Fast Leader Show | Customer Experience Leadership

Further podcasts by Guests share stories and leadership quotes with inspiration from John C. Ma

Website of Guests share stories and leadership quotes with inspiration from John C. Ma