Podcasts by Federal Leaders Playbook
The Federal Leader's Playbook is a show for high performers in the public sector who want to understand the big picture trends, innovation, and technology pushing government forward.
Further podcasts by Acuity, Inc
Podcast on the topic Technologie
All episodes
Garbage In, Garbage Out from 2017-10-04T15:10
Is CMDB important for your organization? It may sound like the tool is usually not the issue, it’s the process, the communication, the governance around it. Many contractors want to be the bes...
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Shadow IT&ITSM IT Service Revolution from 2017-10-04T15:09
Why does shadow IT exist? Guest star Brian Shealey (Kinetic Data) discusses the concept and why its important for it to be happening in the background for organizations.
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ITSM - Not Just for IT Anymore from 2017-10-04T15:08
IT is beginning to spread into all aspects of the business process. Its beginning to bleed over into the business process and we're learning that these tools are able to capture that informatio...
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Do we really need all these ITSM tools? from 2017-10-04T15:07
Special Guest Brian Shealey (Kinetic Data) discusses the importance of ITSM tools and whether or not we are using them effectively. New pieces of technology added to your organization may not a...
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What's Next in ITSM - Drive Automation then Integrate from 2017-10-04T15:06
Jeff Collison from BMC Software is back to co-host and tell you why its important to tie the IA world into the operations world. There are many tools used for service management but organization...
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Current State of ITSM in the Federal Space Pt-2 from 2017-10-04T15:05
Jeff Collison from BMC software guest hosts in this two part episode. With ITSM tools asking organizations to feed it information about their work, the ability to generate valuable information i...
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Current State of ITSM in the Federal Space Pt-1 from 2017-10-04T15:04
Jeff Collison from BMC software guest hosts in this two part episode. With ITSM tools asking organizations to feed it information about their work, the ability to generate valuable information ...
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ITSM's Maturity Assessment Model from 2017-10-04T15:02
Is the word assessment seen favorable in your eyes? Do you know where you are today? How do we measure maturity? Listen and the experts will give their opinions on where your organization sho...
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ITSM: Mythbusters from 2017-10-04T15:01
Priority and teams change. You must be able to communicate the effective models used by your organization. Listen as the experts discuss complaints without strategy, bad advice from vendors and...
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What is IT Service Management (ITSM) from 2017-10-04T14:42:22
The ways in which IT organizations manage, track, and respond to service requests has enabled them to make dramatic leaps forward in terms of efficiency, situational awareness, and mission perfo...
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