Podcasts by For The Record

For The Record

A platform to say what is top of mind. A short but intense rhapsody from a peer. This is in the style of the OP/ED section of your newspaper. The intention is to push a few boundaries and create a future dialogue. These short opines will get you thinking.

Further podcasts by Carm Capriotto, AAP

Podcast on the topic Management

All episodes

For The Record
Stop Quoting Price Over the Phone – Maylan Newton [FTR 091] from 2020-03-30T00:15

Maylan Newton from ESI – Educational Seminars Institute is a business coach, trainer and industry speaker. Maylan is no stranger to the podcast having paid it forward many times. He is a much sough...

Listen
For The Record
Financial struggles. Gain Control of your Finances [FTR 090] from 2020-03-26T00:15

With me is Maryann Croce from SmallBusinessvantge.com. She and her husband Tony also own Croce Transmission in Norwalk, CT. As a business owner, she can chalk up many a mistake that has turned...

Listen
For The Record
Cecil Bullard – Parts Pricing in the Age of Online Parts Sellers [FTR 089] from 2020-03-16T00:15

Cecil Bullard is President of the Institute for Automotive Business Excellence. He is a trainer and business coach in the automotive aftermarket working closely with service professionals. Pre...

Listen
For The Record
Shops Putting Others Down. WHY? – Tom Palermo [FTR 088] from 2020-03-09T00:15

Tom Palermo is General Manager of Preferred Automotive Specialties in Jenkintown, PA. Tom is a world class Master Technician and a Certified ASE Advanced Level Technician, is certified from AS...

Listen
For The Record
Kevin Lekas – ASE Renewal APP – Certification Without Expiration [FTR 087] from 2020-03-02T00:15

Kevin Lekas is the Project Manager for Special Testing Programs at ASE. Kevin's previous episodeshttps://remarkableresults.biz/?s=kevin+lekas ( HERE). Key Talking Points:myASE renewal app is now br...

Listen
For The Record
Kim Aurenheimer – Fall In Love With Your Business, Again [FTR 086] from 2020-02-24T00:15

Kim Auernheimer, AAM is the Co-Owner& Business Manager of CS Automotive in Brentwood, Tennessee. CS Automotive was opened in October of 2006 in the back of a warehouse and now they call a ...

Listen
For The Record
Bob Greenwood on Billed Hours Per RO [FTR 085] from 2020-02-17T00:15

Bob Greenwood, AMAM (Accredited Master Automotive Manager) is President and C.E.O. of Automotive Aftermarket E-Learning Centre Ltd. (AAEC). AAEC is a company focused on providing Business Managemen...

Listen
For The Record
Ben Johnson – The Power of WHY [FTR 084] from 2020-02-10T00:15

Ben Johnson, Director, Project Management, Mitchell 1 Key Talking Points:Some companies challenges is its own success Business start with a vision and a whyOver time we tend to not focus on your wh...

Listen
For The Record
Jerry Holcom – Banking on Our Future – TTEF Scholarships [FTR 083] from 2020-02-03T00:15

With nearly 50 years’ experience in the automotive field, Jerry Holcom is an ASE Certified Master Auto Technician with the Advanced Engine Performance (L1) certification, a former Certifi...

Listen
For The Record
Steve Finzel – Too Many Fluids [FTR 082] from 2020-01-27T00:15

Steve Finzel, Finzel’s Master Tech, Terre Haute, IN is not a happy camper as it relates to transmission fluid. You may just relate to his rant or maybe even offer some advice. Listen to the frustra...

Listen
For The Record
Brian Sump – Never Let Your Foot Off The Pedal [FTR 081] from 2020-01-19T00:15

FTR 081 Brian Sump - Never Let Your Foot Off The Pedal Multi-shop operator Brian Sump from Avalon Motorsports and Ubran AutoCare brings a whole lot of passion to this episode as he shares some self...

Listen
For The Record
Matt Fanslow - Helping Local Shops [FTR 080] from 2020-01-13T00:15

Matt Fanslow is the diagnostic tech/shop manager at Riverside Automotive in Red Wing, MN. His primary responsibilities are to diagnose driveability and electrical/electronic issues, and p...

Listen
For The Record
Andy Bizub – Too Many Are Quick To Trash Each Other Based On Emotions And Not Facts [FTR 079] from 2020-01-06T00:15

Andy Bizub from Midwest Performance Cars in Chicago is also a native of Chicago. His first career was 25 years as a commodity trader. He entered the professional auto industry in 2014 by acqui...

Listen
For The Record
Carm Capriotto – 2020 – The Year You DO! [FTR 078] from 2019-12-30T00:15

Carm Capriotto, AAP, is a career automotive aftermarket professional. He hosts and produces the automotive aftermarket's premier podcasts. They include Remarkable Results Radio, the Town Hall Acade...

Listen
For The Record
Matt Fanslow – Kobayashi Maru – Lessons From Star Trek [FTR 77] from 2019-12-23T00:15

Matt Fanslow is the diagnostic tech/shop manager at Riverside Automotive in Red Wing, MN. His primary responsibilities are to diagnose driveability and electrical/electronic issues, and p...

Listen
For The Record
FTR 076: Josh McFarlin – Dream Big – You’ll be surprised Where a Career in the Automotive Will Take You from 2019-12-16T05:47:52

Josh McFarlin is an industry veteran, and a highly-regarded member of the automotive industry. Josh serves as VP of Strategic Business Operations for AirPro Diagnostics. In his position, Josh is re...

Listen
For The Record
FTR 075: Bill Hill – Yearly Bonus is All About a Commitment to Training from 2019-12-09T05:20

Bill Hill owner of Mighty Auto Pro from Medina, OH has owned the 19 bay 10,000 sq ft shop for 21 years.  He believes that processes and procedures are very important to a successful shop along with...

Listen
For The Record
FTR 074: Deb Van Batenburg – Fix The Things You Tolerate from 2019-12-02T05:13:24

Deb Van Batenburg and her husband Craig own Automotive Career Development Center [ACDC]. Deb is his partner and vice-president. Deb has writes for AutoInc Magazine and speaks throughout the industr...

Listen
For The Record
FTR 073: Bob Heipp – Stop Enabling the 80% Who Are Not Committed to Training from 2019-11-25T05:30

Bob Heipp works for Mobile Auto Solutions, LLC as lead tech and Technician Manager in the Chicago metropolitan area and northwest Indiana. Having accepted a job that requiredpassing an IM240 e...

Listen
For The Record
FTR 072: Bill Haas – Are You Aware What the Dealerships are Doing to Compete with the Independent from 2019-11-18T05:06:27

Bill Haas, AAM, is the owner of Haas performance consulting LLC, with 40 years of experience in the automotive service and repair industry. Clients have access to Bill’s solution-based focus, exper...

Listen
For The Record
FTR 071: Mike Davidson – Wage and Hour Laws – Don’t Ignore This from 2019-11-11T05:58

Mike Davidson is from Parkway Automotive in Little Rock, Arkansas, been in the industry for more than 30 years and a business owner for over 18. Mike is an AMI graduate, an ASE Master Technician, h...

Listen
For The Record
FTR 070 Tim Dwyer – Why You Need to be Involved in Skills USA or Canada from 2019-11-04T05:09:10

Attracting young people into our industry: Help to Take Skills USA to the Next Level  Tim Dwyer is an automotive education specialist at ConsuLab, a manufacturer, and provider of automotive traini...

Listen
For The Record
FTR 069: Matt Fanslow on Diet and Exercise – Not Necessarily a High Priority for Aftermarket Pros from 2019-10-28T04:23:55

Matt Fanslow is the diagnostic tech/shop manager at Riverside Automotive in Red Wing, MN.  His primary responsibilities are to diagnose driveability and electrical/electronic issues, and perform mo...

Listen
For The Record
FTR 068: Ron Ipach – Close Your Shop and Go Get a Job from 2019-10-21T04:15:37

For 20 years, Ron Ipach, co-founder or Repair Shop Coach, has helped over 5536 auto repair shop owners to get and keep all the top-quality customers they can handle. Marketing auto repair services...

Listen
For The Record
FTR 067: Rick White – Change Your Life and Your Business from 2019-10-14T04:39:41

Rick White’s Previous Episodes https://remarkableresults.biz/?s=%22rick+white%22 (HERE). Rick White from 180 Biz is passionate about the formula for success. He has a message for you on getting up...

Listen
For The Record
FTR 066: Carm Capriotto – Struggling Shops and The Rule of Holes from 2019-10-07T04:05:29

Key Talking Points: Where are the struggling shops? They are hidden. They don’t want to be discovered. But you know who they are. Just look at their shop you can tell. Knock on their door. Or bet...

Listen
For The Record
FTR 065: Bill Haas – Never Let a Third Party Influence Your Profit Structure from 2019-09-30T04:31:24

Bill Haas, AAM, is the owner of Haas performance consulting LLC, with 40 years of experience in the automotive service and repair industry. Clients have access to Bill’s solution-based focus, exper...

Listen
For The Record
FTR 064: Mike Davidson – Where to Find Apprentices for Your Shop from 2019-09-23T04:19:35

Mike Davidson is from Parkway Automotive in Little Rock, Arkansas, been in the industry for more than 30 years  and a business owner for over 18. Mike is an AMI graduate, an ASE Master Technician, ...

Listen
For The Record
FTR 063: Matt Fanslow – What The Aftermarket Can Learn From Reality TV Business Shows from 2019-09-16T04:10:40

Matt Fanslow is the diagnostic tech/shop manager at Riverside Automotive in Red Wing, MN.  His primary responsibilities are to diagnose driveability and electrical/electronic issues, and perform mo...

Listen
For The Record
FTR 062: Rena Rennebohm – Stop Hiring Me To Fix Your Business From the Front Counter from 2019-09-09T04:25:40

Rena Rennebohm is CEO and Creator of Empowered Advisor. With over 20 years of experience in the automotive industry, Rena has always had a passion for helping people. As a Service Advisor, she fou...

Listen
For The Record
FTR 061: Bill Haas – Let’s Not Make The Same Mistake We Made With R12 With Ownership Of Data? Let’s Re-think This. from 2019-09-02T04:15:56

Bill Haas, AAM, is the owner of Haas performance consulting LLC, with 40 years of experience in the automotive service and repair industry. Clients have access to Bill’s solution based focus, exper...

Listen
For The Record
FTR 060: Jeff Rudnick – Are Cooperatives in Our Future from 2019-08-26T04:20:24

Jeff has been involved in the Automotive Industry since 1993. He spent 9 years as a Manufacturer’s Representative selling Automotive Parts and Accessories to clients in the Pacific Northwest. Durin...

Listen
For The Record
FTR 059: Greg Buckley on LYFT from 2019-08-19T04:32:13

Greg Buckley is the CEO the 50 + year young Buckley Personalized Auto Care in Wilmington, DE. He’s a member of ASA, an ATI Coach, a member of the Delaware Automotive Service Professionals, past mem...

Listen
For The Record
FTR 058: Tomi Oliva – Would You Work For You? from 2019-08-12T04:05:13

Tomi Oliva is the owner and operator of San Jose Automotive Center in Chicago, IL. He grew up working in the family business. The primary business back then was tire related, but they did venture i...

Listen
For The Record
FTR 057: Carm Capriotto – Get Involved In This National Cancer Research Program – Brakes For Breasts from 2019-08-05T04:39:22

Carm Capriotto is a connector of aftermarket professionals and is the founder and host of Remarkable Results Radio, the premier automotive aftermarket industry podcast. It’s talk radio for aftermar...

Listen
For The Record
FTR 056: Justin Barrett – Hard Talk on Areas of Improvement for Independents from 2019-07-29T04:12:44

Justin Barrett is the owner and operator of Barrett Automotive, Cornelia, GA. He is excited about the future of this industry with autonomous vehicles and the role the independent repair shop will ...

Listen
For The Record
FTR 055: Matt Fanslow – We Should Take The Same Skill Set For Automotive Diagnostics And Apply It To KPI Management from 2019-07-22T04:39:48

Matt Fanslow is the diagnostic tech/shop manager at Riverside Automotive in Red Wing, MN.  His primary responsibilities are to diagnose driveability and electrical/electronic issues, and perform mo...

Listen
For The Record
FTR 054: Roy Schnepper – ASA Behind the Scenes from 2019-07-15T04:22:25

ASA Behind the Scenes. Roy Schnepper from Butlers Collision, Roseville, MI and outgoing chairman and I caught up at the annual ASA Member meeting in Dallas, TX. Find out who the new chairman is and...

Listen
For The Record
FTR 053: Judi Haglin – Do You Know The Exact Source of Your Marketing Efforts? from 2019-07-08T04:29:25

Judi Haglin and husband Dana own Haglin Automotive Inc., a full-service auto repair shop in Boulder, CO, and they’ve been leaders in the Boulder auto repair industry since 1981. Judi and Dana have...

Listen
For The Record
FTR 052: Build Your Bench – Kyle Holt and Jay Goninen from 2019-07-01T04:20:31

Kyle Holt President of SP/2 and Jay Goninen from ‘Find a Wrench’ speak to their expertise as supporters and recruiters of technician talent. They have the depth of experience and are speaking to yo...

Listen
For The Record
FTR 051: Jerry Holcom – Where is Your Personal Commitment&Professionalism from 2019-06-24T04:20:18

With nearly 50 years’ experience in the automotive field, Jerry Holcom is an ASE Certified Master Auto Technician with the Advanced Engine Performance (L1) certification, a former Certified Master ...

Listen
For The Record
FTR 050: What the Aftermarket Can Learn from Professional Wrestling – Matt Fanslow from 2019-06-17T04:19:38

Matt Fanslow is the diagnostic tech/shop manager at Riverside Automotive in Red Wing, MN.  His primary responsibilities are to diagnose driveability and electrical/electronic issues, and perform mo...

Listen
For The Record
FTR 049: Tom Lambert – Discount Model Marketing from 2019-06-10T04:17:43

Tom Lambert, owner of Shadetree Automotive. Tom Lambert got his start right at home.  His dad and uncles always had projects going on in the home garage.  During the summer vacation, his dad would ...

Listen
For The Record
FTR 048: Amy Mattinat – Our Technicians Are Car Doctors from 2019-06-03T04:24:59

Amy Mattinat is the owner and manager of Auto Craftsmen in Montpelier, VT. Her shop is an ASE Blue Seal Shop, AAA approved and she is a member of ASA, SBN& WiAC.  Along with running her indepen...

Listen
For The Record
FTR 047: Jim Silverman – Stop Being Ordinary – Here is What it Takes to Become Extraordinary from 2019-05-27T04:10:31

Jim Silverman is the Director of National Accounts for ATI Automotive Training Institute. Key Talking Points:Use your time at an industry event to network by stretching yourself to talk to people ...

Listen
For The Record
FTR 046: Alan Symmes: When Your Community Needs Help to Afford Safe and Reliable Transportation from 2019-05-20T04:14:01

Alan Symmes, shop owner, Revolution Automotive Services, Norwood, MA. Alan has a goal to achieve excellence in all that he does. Having a passion for cars lead him to the automotive industry at the...

Listen
For The Record
FTR 045: Brian Walker – Foundational Marketing Techniques – There Are No Silver Bullets from 2019-05-13T04:07:06

Brian Walker  was a Mercedes Benz Master dealer technician and was ASE certified with L1. He owned Peak Automotive in Apex, NC and was recognized by Motor Age Magazine as a Top Ten Shops twice.  B...

Listen
For The Record
FTR 044: Murray Voth – Your Opportunity is Huge; Find the River Where the Money Is from 2019-05-06T04:38:13

Murray Voth, owner of RPM Training learned how to service and repair cars, motorcycles, and airplanes in his youth and earned his commercial pilot’s license. After college, Murray was hired by a fi...

Listen
For The Record
FTR 043: Dave Hobbs – Find The Time and Make the Sacrifice to Attend Training. Trainers Do! from 2019-04-29T04:15:28

Dave Hobbs’ automotive service experience spans 40 plus years in the industry, starting out as a technician and then as a service manager working in his family’s repair shop (Hobbs Auto Electric) i...

Listen
For The Record
FTR 042: Vinnie Lucido – Find a Balance to Your Ego from 2019-04-22T04:32:58

Vinnie Lucido has had his hands in the automotive industry since 1996, starting in High school as a CSR at one of the last 76 Full-Service Gas stations in Reno. He found a passion for helping peopl...

Listen
For The Record
FTR 041: Keith Williamson – Change or Be Changed and Commit to be a Forever Student from 2019-04-15T04:31:39

Keith Williamson is the owner of Williamson’s Repair and Tire in Bondurant, IA for over 20 years. He is a member of Midwest Auto Care Alliance (MWACA) where he leads the Shop Owner Support Group (a...

Listen
For The Record
FTR 040: Bob Greenwood – Our Suppliers Need to Better Understand the Service Professional from 2019-04-08T04:15:58

Bob Greenwood, AMAM (Accredited Master Automotive Manager) is President and C.E.O. of Automotive Aftermarket E-Learning Centre Ltd. (AAEC). AAEC is a company focused on providing Business Managemen...

Listen
For The Record
FTR 039: Grant Swaim – The Gear Head Days Are Gone from 2019-04-01T04:35:32

  Gearhead School is an online training website owned by DLP Publishing LLC. The site administrator is Grant Swaim. Grant’s lifelong career in the automotive service industry is highlighted a...

Listen
For The Record
FTR 038: Jennifer Filzen – Create a Ripple Effect of Joy With and For Your Customers from 2019-03-25T04:29:58

It all started when Jennifer Filzen decided to become a singer/songwriter and created her first pop music album, Sirena. Her marketing and sales talents afforded her the opportunity to get her musi...

Listen
For The Record
FTR 037: Scott Wheeler – Are You Really Listening to Your Customer? from 2019-03-18T04:21:58

Scott Wheeler, President of Automotive Consultants Group, Inc. (ACGI) is a management expert in the transportation industry, with over thirty-seven years’ experience in the automotive, trucking, he...

Listen
For The Record
FTR 036: Dwayne Myers – Say NO to the Technician Shortage from 2019-03-11T04:09:09

Dwayne Myers is a partner in Dynamic Automotive in the greater Maryland area. Dwayne invests time in the industry with the Auto Care Association and serves on the education committee with CCPN (Car...

Listen
For The Record
FTR 035: Aaron Shaffer – Sell Premium Products For All the Right Reasons from 2019-03-04T05:11:16

Aaron Shaffer began his career with KYB in 2002 as a Territory Sales Manager after working in several auto parts stores. In 2003, Shaffer was promoted to manage the introduction of KYB into an auto...

Listen
For The Record
FTR 034: Greg Bunch – Take Your Toolbox Home from 2019-02-25T05:15:27

Greg Bunch is the owner of Aspen Auto Clinic, a five-location automotive and service business in Colorado. Greg started his passion for cars at 15 when he began rebuilding a 1966 Volkswagen Bug.  G...

Listen
For The Record
FTR 033: Kirk Richardson On Technician Pay Plans from 2019-02-18T05:30:09

Kirk Richardson is a young and successful entrepreneur. Born into a blue-collar, hard-working family, he was a below average student in high school and college. At the age of 22, he left school and...

Listen
For The Record
FTR 032: Pierre Respaut – Has Seen a Technical Revolution in His Lifetime from 2019-02-11T05:15:02

Pierre Respaut has a steep history as an automotive shop owner, dealership mechanic/technician, and trainer. He is in the aftermarket for fifty years. Pierre worked at BMW and Ferrari dealerships ...

Listen
For The Record
FTR 031: Brett Bohlmann – Fixing Our Leadership Deficit from 2019-02-04T05:09:41

Brett Bohlmann, along with his wife, is the owner of HWY 7 Service Center, Newell, IA. He began his career in the automotive industry as an automotive technician. Over the years, Brett began to acq...

Listen
For The Record
FTR 030: Tom Ham Part 2: What Owners Want From Their Technicians from 2019-01-28T05:27:44

Tom Ham, with the help of his wife Deb, is the creator and owner of http://www.automotivemanagementnetwork.com/ (Automotive Management Network )a 12,000 plus member website dedicated to the exchang...

Listen
For The Record
FTR 029: Tom Ham Part 1: What Techs want from Shop Owners from 2019-01-21T05:36:38

Tom Ham, with the help of his wife Deb, is the creator and owner of http://www.automotivemanagementnetwork.com/ (Automotive Management Network )a 12,000 plus member website dedicated to the exchang...

Listen
For The Record
FTR 028: Ryan Clo – Taking Care of the Customer is More Than Taking Care of the Car from 2019-01-14T05:15:44

Ryan Clo is a twenty-year veteran of the Automotive Service industry. He currently owns two specialized Automotive Service businesses located in Cincinnati, OH. Both businesses have systems and pro...

Listen
For The Record
FTR 027: Andy Bizub – Be The Dealer Alternative from 2019-01-07T05:19:04

Andy Bizub from Midwest Performance Cars in Chicago is also a native of Chicago. His first career was 25 years as a commodity trader. He entered the professional auto industry in 2014 by acquiring ...

Listen
For The Record
FTR 026: Derek Kaufman on Start-Stop Technology from 2018-12-31T05:28:15

Derek Kaufman is a managing partner of Schwartz Advisors, a team of auto aftermarket experts who provide acquisition analysis, sell-side representation and growth strategy support for companies in ...

Listen
For The Record
FTR 025: Bill Nalu on Abundance from 2018-12-24T05:25:08

Bill Nalu is President of Interstate Auto Care in Madison Heights, Michigan and has been in business for 30 years.  Bill collaborates with industry professionals, in building today’s “high-tech/old...

Listen
For The Record
FTR 024: Rick White – Overcoming the Blame Game from 2018-12-17T05:21:25

Rick White’s Previous Episodes https://remarkableresults.biz/?s=%22rick+white%22 (HERE). Rick White from 180 Biz is passionate about the formula for success. He has a message for you on getting up...

Listen
For The Record
FTR 023: Greg Buckley – Are We Pigeonholing Ourselves Into Just One Area Of Repair? from 2018-12-10T05:20:58

Greg Buckley is the CEO the 50 + year young Buckley Personalized Auto Care in Wilmington, DE. He’s a member of ASA, an ATI Coach, a member of the Delaware Automotive Service Professionals, past mem...

Listen
For The Record
FTR 022: Scott Brown – Don’t Ignore ADAS. Know it. Learn it. from 2018-12-03T05:15:38

Scott Brown is an ASE Master Certified Automobile Technician with over three and a half decades of professional service industry experience. He and his wife own Connie& Dick’s Service Center In...

Listen
For The Record
FTR 021: Do You Need a Mentor? Who In Your Life Can You Mentor? from 2018-11-26T05:35

Brin Kline is owner of Assured Auto Works in Melbourne, FL.  His career in automotive repair spans 17 years with nearly 8 years as an owner. Brin knows that the automotive repair industry is ever ...

Listen
For The Record
FTR 020: The Automotive Aftermarket Must Decide To Charge for a Comprehensive Vehicle Inspection from 2018-11-19T05:15:20

Craig O’Neill urges the industry to come together and decide to charge for a comprehensive vehicle inspection before it is too late and it becomes another free undervalued service. Key Talki...

Listen
For The Record
FTR 019: Kevin McClain Wants to Know Where Are You? from 2018-11-12T05:10:17

Kevin McClain is a Commercial Account Manager for Diagnostic Tools and Equipment for Advance Professional. We met up at the ASA-PA event Super Saturday on October 13th, 2018.  Key Talking Poi...

Listen
For The Record
FTR 018: Kyle Holt – Will We Let Other Industries Poach our Technicians? from 2018-11-05T05:30:56

Kyle Holt is the President of S/P2 (sp2.org). S/P2 serves businesses and career tech schools in the automotive service, collision repair, heavy-duty/diesel, welding, construction, cosmetology, and ...

Listen
For The Record
FTR 017: Bob Pulverenti – Unite Our Associations To Create Strength In Numbers from 2018-10-29T04:15:26

Bob Pulverenti is the Executive Director of the Independent Garage Owners of North Carolina and show chairman of ASTE (Automotive Service& Technology Expo), prior to working for IGO Bob worked ...

Listen
For The Record
FTR 016: Craig Van Batenburg offers Eight Critical Changes We Must Consider to Improve the Aftermarket from 2018-10-22T04:25:44

Craig Van Batenburg, AMAM, is the CEO of Automotive Career Development Center [ACDC] and a former repair shop owner. Craig is engaged full time in the understanding of the technology used in hybrid...

Listen
For The Record
FTR 015: Barry Barrett – Do You Have The Right Customer? from 2018-10-15T04:15:57

Barry Barrett is an authority on sales and selling. He is the Director of Training for RLO. Barry’s sales and training capabilities operate at full capacity in his dual roles as the lead salesperso...

Listen
For The Record
FTR 014: Bill Nalu wonders – Are You Willing To Be A Messenger For Our Industry? from 2018-10-08T04:14:29

Bill Nalu is President of Interstate Auto Care in Madison Heights, Michigan and has been in business for 30 years.  Bill collaborates with industry professionals, in building today’s “high-tech/old...

Listen
For The Record
FTR 013: Jeremy O’Neal on How to Train a Service Adviser from 2018-10-01T04:15:13

Jeremy O’Neal  President and lead sales trainer for Advisorfix, began his career as a Service Advisor and moved into Service Management at the dealership level for VW, Audi, and Porsche. He consist...

Listen
For The Record
FTR 012: Cecil Bullard on Undervalued Labor Rates from 2018-09-24T04:15:57

Cecil Bullard is President of the Institute for Automotive Business Excellence. He is a trainer and business coach in the automotive aftermarket working closely with service professionals. See link...

Listen
For The Record
FTR 011: Darrin Barney – Nurturing of Superstar Employees from 2018-09-17T11:56:47

Darrin Barney, his wife and his younger brother, Chad, started the business 16 years ago with a background in fixing cars at home. Growing up, the rule in the Barney household was that when the boy...

Listen
For The Record
FTR 010: John Burkhauser – Change in your Business is Inevitable. Don’t Fight It. from 2018-09-10T04:13:01

John Burkhauser is currently employed at BOLT ON TECHNOLOGY as the Director of Education, a job that allows him to use a lifetime of learning experience day in and day out.  John dreamed of being a...

Listen
For The Record
FTR 009: Jody DeVere – Biases In The Automotive Industry Toward Women from 2018-09-03T04:15:50

Jody DeVere, CEO of Ask Patty.com works with automotive retail locations to become Certified Female Friendly, learning how to create a culture and experience that attracts and retains loyal women c...

Listen
For The Record
FTR 008: Rick White – I’m Tired of You Giving Up! from 2018-08-27T04:31:54

Rick White’s Previous Episodes https://remarkableresults.biz/?s=%22rick+white%22 (HERE). Rick White from 180 Biz is passionate about the formula for success. He has a message for you on gett...

Listen
For The Record
FTR 007: Matt Fanslow – Integrate the Malleable Young Apprentice Into YourShop from 2018-08-20T04:27:46

Matt Fanslow’s Previous Episodes https://remarkableresults.biz/?s=%22fanslow%22 (HERE).    Talking Points:What are your apprentice techs doing in your shop? Are they working on the lube rac...

Listen
For The Record
FTR 006: Scott ‘Gonzo’ Weaver – Listen To Your Body from 2018-08-13T04:34:54

Gonzo’s Previous Episodes https://remarkableresults.biz/?s=%22Gonzo%22 (HERE).    Talking Points:There are signs to look for. Listen to your body.Consider the stress you have in your life. ...

Listen
For The Record
FTR 005: Jennifer Filzen – She Wants To See More Women in the Auto Care Industry from 2018-08-06T04:33:40

It all started when Jennifer Filzen decided to become a singer/songwriter and created her first pop music album, Sirena. Her marketing and sales talents afforded her the opportunity to get her musi...

Listen
For The Record
FTR 004: Maylan Newton. Pay attention to your numbers. from 2018-07-30T04:23:12

Maylan Newton Previous Episodes https://remarkableresults.biz/?s=%22maylan+newton%22 (HERE).    Talking Points:Key numbers to know if you want to have a successful business. The gross profit he s...

Listen
For The Record
FTR 003: Chris Cloutier on Taking Ownership | Training | Technology from 2018-07-23T04:12:40

Chris Cloutier Previous Episodes https://remarkableresults.biz/?s=%22chris+cloutier%22 (HERE).    Talking Points:Great leaders take ownership. Read book ‘Extreme Ownership’ by Jocko Willink and Le...

Listen
For The Record
FTR 002: Ron Ipach – Email is Destroying Your Business from 2018-07-19T05:30

For 20 years, Ron Ipach, co-founder of Repair Shop Coach, has helped over 5536 auto repair shop owners to get and keep all the top-quality customers they can handle. Marketing auto repair services...

Listen
For The Record
FTR 001: G Jerry Truglia on Training, Labor Rates, Tech Shortage&Standards from 2018-07-19T05:00:12

G Jerry Truglia Previous Episodes https://remarkableresults.biz/?s=%22Truglia%22 (HERE). Talking Points:How do we get people into the industryTechnicians need to be respected but we need to create...

Listen
For The Record
FTR 000: For The Record Overview&Purpose from 2018-07-19T04:30:28

Hi and welcome to episode ZERO of the For The Record Podcast. As the Remarkable Results Radio podcast and the Town Hall Academy has blossomed to a combined 400 plus episodes as of this recording; ...

Listen