United Airlines shamed over passenger assault - a podcast by Financial Times

United Airlines has been shamed on social media and faces a potential lawsuit over the way it forcibly removed a passenger from a flight that had been overbooked. The chief executive’s half hearted series of apologies seemed to make things worse. Michael Skapinker discusses the case with Tanya Powley, FT transport correspondent, and Christian Pfrang, Lex columnist.

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