Retail State of the Union: Surviving in a Radically Changing Industry - a podcast by Bonnie D. Graham

The buzz: “Shoppers are dictating the future of retail” (Ray Hartjen). On January 9, 2007, Steve Jobs – perhaps history’s most radical thinker – uttered eight words in a keynote address: “Today Apple is going to reinvent the phone.” And overnight the iPhone flipped traditional retailing on its head. Now we’re at the intersection where newly emerging next-gen, tech-armed consumers meet the traditional legacy brick-and-mortar retail world. To survive, retailers must perfect their omnichannel strategy and model. The experts speak. Robin Lewis, The Robin Report: “We’re surrounded. That’s great because we can now shoot in any direction” (Lewis Burwell “Chesty” Puller). Shea Jensen, Nordstrom: “You can only go forward by making mistakes” (Alexander McQueen). Matt Laukaitis, SAP: “…And yet, the menace of the years finds, and shall find me, unafraid…” (William Ernest Henley, Invictus). Join us for Retail State of the Union: Surviving in a Radically Changing Industry.

Further episodes of Game-Changing Retail Leaders, presented by SAP

Further podcasts by Bonnie D. Graham

Website of Bonnie D. Graham