Steve Portigal on active listening&leaving your world view at the door - a podcast by Amy Jo Kim

from 2016-02-15T15:06:53

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Steve Portigal a world-class expert in customer research, and the author of Interviewing Users, a practical handbook oh how to get the most value from customer interviews. In this podcast, Steve pulls back the curtain on his professional journey and shares powerful insights about who to talk with - and what to listen for - when you’re interviewing users.