More Than Punch Cards: Loyalty with Mike Bausch - a podcast by Ovation
from 2021-06-03T06:00
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Mike Bausch is the Owner of the 17-year-old Andolini's Pizzeria, which was recently voted one of the top 10 Pizzerias in the United States by Tripadvisor. He also wrote the book, "Unsliced: How To Stay Whole In The Pizzeria Industry", is the VP of World Pizza Champion Team, and is a successful public speaker! On this episode, Mike shared his expertise on the following topics:
- Loyalty can be fortuitous or "death"
- The discipline of organization
- Defining why employees would want to work for you
- Guest experience
- Doing more of what's working
Thanks Mike!
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