Dr Clara Hurst & Dr Deb Cohen-Jones | Co-Founders of The Secret - a podcast by Gemma Watts

from 2022-08-30T19:00:43

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In episode ninety five of the Glow Journal podcast, host Gemma Watts talks to the co-founder of Korres, Lena Korres.

When Dr Clara Hurst opened Perth skin clinic, Blanc, having relocated to Australia from the UK, she sought the help of a pharmacist to compound prescription skincare to her clients. That pharmacist told her that, just down the road, there was a GP prescribing the very same ingredients and having them compounded into solutions for her patients. That GP was Dr Deb Cohen-Jones. Upon realising that they shared the very same philosophies around the science of skin, their pair decided to go into business together.

The Secret, the country’s first prescription-only skincare brand, began in early 2019 as a singular cream, only available to those who had an appointment with one of the doctors. Within six months, over 300 jars of The Secret had been sold and the pair began working on new formulas. What started as one “magic cream” has since grown to a line of 13 different products.

In 2020, Dr Clara and Dr Deb launched The Secret’s digital platform, allowing patients anywhere to complete a consultation online and have their prescription skincare compounded and sent directly to them. This year has seen The Secret introduce new sustainability practices including refillable packaging, while the coming months will see the launch of The Secret’s retail range.

In this conversation, Dr Clara and Dr Deb share the real differences between prescription and retail skincare, how they turned a mid-pandemic launch into an ecommerce boom, and their advice to business owners trying to avoid fast trends.